List of IBM FileNet Content Manager Customers
Ibm
1 New Orchard Road,
Armonk, 10504, NY,
United States
Armonk, 10504, NY,
United States
1 914-499-1900
Professional Services
288300
$60.5B
Since 2010, our global team of researchers has been studying IBM FileNet Content Manager customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased IBM FileNet Content Manager for Content Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using IBM FileNet Content Manager for Content Management include: American International Group (AIG), a United States based Insurance organisation with 25000 employees and revenues of $47.25 billion, State Bank of India, a India based Banking and Financial Services organisation with 235858 employees and revenues of $34.01 billion, NatWest Group, a United Kingdom based Insurance organisation with 59400 employees and revenues of $19.98 billion, TD Bank US, a United States based Banking and Financial Services organisation with 26714 employees and revenues of $6.60 billion, TAP Air Portugal, a Portugal based Transportation organisation with 7300 employees and revenues of $3.30 billion and many others.
Contact us if you need a completed and verified list of companies using IBM FileNet Content Manager, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the Content Management software purchases.
The IBM FileNet Content Manager customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of Content Management software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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American International Group (AIG) | Insurance | 25000 | $47.3B | United States | IBM | IBM FileNet Content Manager | Content Management | 2014 | n/a | In 2014, American International Group (AIG) implemented IBM FileNet Content Manager as part of a full end-to-end Electronic Content Management program in the EMEA region. The IBM FileNet Content Manager deployment was scoped to Content Management requirements gathering and configuration across multiple EMEA countries, with initial coverage in UAE, South Africa, Kenya, Uganda and Turkey. Requirement capture and solution design emphasized core Content Management capabilities, including document capture and imaging, enterprise content repository and metadata modeling, records management and retention configuration, and workflow orchestration for content lifecycle governance. IBM FileNet Content Manager was configured to support access controls and content classification, and requirement activities focused on mapping regional business processes to system security, metadata, and retention structures. Operational coverage for the implementation targeted EMEA regional operations and local country offices named in requirements, with a phased rollout approach implied by country-by-country requirement capture. Governance and process workstreams accompanied technical configuration, aligning content governance, compliance rules, and operational handoffs to local information management stakeholders. This narrative centers on the IBM FileNet Content Manager implementation for AIG, linking Content Management capabilities to information governance and document lifecycle management across the specified EMEA jurisdictions. | |
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AXA MPS Financial | Banking and Financial Services | 64 | $148M | Ireland | IBM | IBM FileNet Content Manager | Content Management | 2018 | n/a | In 2018 AXA MPS Financial implemented IBM FileNet Content Manager as its core Content Management platform across its Ireland operations. The deployment targeted centralized control of customer and transactional documents for a 64 employee banking and financial services organization, positioning IBM FileNet Content Manager as the authoritative repository for file lifecycle management. Configuration focused on standard Content Management capabilities including document capture and ingestion, metadata indexing, secure storage, full text search, retention and records controls, and workflow orchestration for document-centric business processes. The implementation included role-based access controls and configuration of document classification and retention policies consistent with financial services records management practices. Integrations were explicitly established with Salesforce and Webtool to enable bi-directional exchange of customer records and case documents, ensuring case files captured in IBM FileNet Content Manager are linked to CRM and line-of-business applications. Operational coverage emphasized customer servicing and back-office processing, with IBM FileNet Content Manager supporting document-driven workflows across servicing, compliance, and operations teams. Governance workstreams accompanied the technical rollout, with process alignment for document ownership, access approvals, and audit trails, and an operational model to manage classification and retention rules within IBM FileNet Content Manager. The implementation narrative reflects a category-aligned approach to institutionalizing Content Management capabilities and integrating them into core banking workflows. | |
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BMO Nesbitt Burns | Banking and Financial Services | 2000 | $3.2B | Canada | IBM | IBM FileNet Content Manager | Content Management | 2017 | n/a | In 2017, BMO Nesbitt Burns implemented IBM FileNet Content Manager to support the FATCA and Re-documentation project and to ensure accounts were properly coded for AML and US Withholding across the Nesbitt Burns line of business. The deployment targeted Client Service and Compliance workflows and was used in Toronto area operations to centralize customer documentation and support account re-documentation tasks. The IBM FileNet Content Manager implementation functioned as a Content Management platform providing capture, classification, indexed search, records management, retention controls, and workflow orchestration for re-documentation and account remediation processes. Configuration emphasized security and role-based access controls to restrict sensitive client information, and workflow automation was applied to case file consolidation for fraudulent account analysis and escalation routing. Operational integration was explicitly aligned with existing authorized applications, integrating document and case artifacts with the Retail Information System, Remedy ticketing, Broadridge message and statement processing, and desktop applications used by client service analysts. The scope covered client service, compliance, and operations teams handling AML, US withholding, FATCA re-documentation, and fraud investigation workflows within the Nesbitt Burns business unit. Governance was formalized through documentation controls and escalation procedures to ensure compliance with updated BMO and IROC regulatory policies and procedures, and team initiatives were used to refine processes and engagement during rollout. IBM FileNet Content Manager was positioned as the central repository and workflow engine to enforce documentation completeness and to route exceptions to managers per established guidelines. | |
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Government | 5000 | $350M | United States | IBM | IBM FileNet Content Manager | Content Management | 2015 | n/a |
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Banking and Financial Services | 6993 | $2.6B | United States | IBM | IBM FileNet Content Manager | Content Management | 2019 | n/a |
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Government | 610 | $73M | United States | IBM | IBM FileNet Content Manager | Content Management | 2012 | n/a |
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Insurance | 59400 | $20.0B | United Kingdom | IBM | IBM FileNet Content Manager | Content Management | 2022 | n/a |
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Banking and Financial Services | 235858 | $34.0B | India | IBM | IBM FileNet Content Manager | Content Management | 2022 | n/a |
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Transportation | 7300 | $3.3B | Portugal | IBM | IBM FileNet Content Manager | Content Management | 2017 | n/a |
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Insurance | 12307 | $3.1B | India | IBM | IBM FileNet Content Manager | Content Management | 2015 | n/a |
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Showing 1 to 10 of 11 entries
Buyer Intent: Companies Evaluating IBM FileNet Content Manager
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating IBM FileNet Content Manager. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating IBM FileNet Content Manager for Content Management include:
- IGBMC, a France based Professional Services organization with 570 Employees
- Hyosung Corporation, a South Korea based Manufacturing company with 25000 Employees
- Benchmark International, a United States based Banking and Financial Services organization with 500 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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FAQ - APPS RUN THE WORLD IBM FileNet Content Manager Coverage
IBM FileNet Content Manager is a Content Management solution from IBM.
Companies worldwide use IBM FileNet Content Manager, from small firms to large enterprises across 21+ industries.
Organizations such as American International Group (AIG), State Bank of India, NatWest Group, TD Bank US and TAP Air Portugal are recorded users of
IBM FileNet Content Manager for Content Management.
Companies using IBM FileNet Content Manager are most concentrated in Insurance, Banking and Financial Services and Transportation, with adoption spanning over 21 industries.
Companies using IBM FileNet Content Manager are most concentrated in United States, India and United Kingdom, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of IBM FileNet Content Manager across Americas, EMEA, and APAC.
Companies using IBM FileNet Content Manager range from small businesses with 0-100 employees - 9.09%, to mid-sized firms with 101-1,000 employees - 9.09%, large organizations with 1,001-10,000 employees - 36.36%, and global enterprises with 10,000+ employees - 45.45%.
Customers of IBM FileNet Content Manager include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified IBM FileNet Content Manager customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Content Management.