List of IBM Sterling Commerce Customers
IBM
1 New Orchard Road,
Armonk, 10504, NY,
United States
Armonk, 10504, NY,
United States
1 914-499-1900
Professional Services
293000
$67.5B
Since 2010, our global team of researchers has been studying IBM Sterling Commerce customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased IBM Sterling Commerce for eCommerce from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using IBM Sterling Commerce for eCommerce include: HP, a United States based Manufacturing organisation with 58000 employees and revenues of $53.60 billion, Cummins, a United States based Manufacturing organisation with 69600 employees and revenues of $34.10 billion, CEVA Logistics, a France based Distribution organisation with 110000 employees and revenues of $18.70 billion, John Lewis & Partners, a United Kingdom based Retail organisation with 69000 employees and revenues of $14.96 billion, Tommy Hilfiger Europe B.V. (PVH), a Netherlands based Retail organisation with 16000 employees and revenues of $9.20 billion and many others.
Contact us if you need a completed and verified list of companies using IBM Sterling Commerce, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the eCommerce software purchases.
The IBM Sterling Commerce customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of eCommerce software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Arcadia Group Ltd | Retail | 22000 | $2.2B | United Kingdom | IBM | IBM Sterling Commerce | eCommerce | 2013 | n/a |
In 2013, Arcadia Group Ltd deployed IBM Sterling Commerce into its digital operation as an eCommerce platform. IBM Sterling Commerce was provisioned to enable Arcadia brands to trade on Debenhams and to standardize marketplace trading processes. The deployment was delivered alongside Oracle Fusion into Arcadia's broader digital commerce architecture.
The implementation focused on IBM Sterling Commerce modules for order orchestration, channel and partner management, catalog syndication, and fulfillment routing, configured to support marketplace order flows and trading partner onboarding. IBM Sterling Commerce was configured to handle order routing, status synchronization, and product data syndication, reflecting eCommerce functional patterns. Integration points were established to surface commerce events into upstream financial and master data systems via Oracle Fusion.
Integrations explicitly included Debenhams marketplace connectivity and Oracle Fusion, creating a connected path from marketplace orders to Arcadia's commerce operations. Operational scope covered Arcadia brands and the central digital commerce and trading partner teams, enabling cross-brand marketplace listings and order processing.
Governance emphasized configuration control, mapping of trading partner protocols, and orchestration of order-to-cash workflows during rollout, with phased brand and channel onboarding managed by the digital operation. The implementation positioned IBM Sterling Commerce as the eCommerce execution layer for marketplace trading within Arcadia's digital operations.
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CEVA Logistics | Distribution | 110000 | $18.7B | France | IBM | IBM Sterling Commerce | eCommerce | 2013 | n/a |
In 2013, CEVA Logistics implemented IBM Sterling Commerce as the technical platform for CEVA Connect, the company’s event-driven real-time strategic communications system with its trading partners. The deployment is categorized as eCommerce and established a centralized messaging backbone to standardize partner communications across CEVA's distribution operations.
The implementation used IBM Sterling Commerce's Sterling Integrator to enable event-driven real-time partner messaging, orchestration and routing, and to support transaction sequencing and exception handling workflows. Configuration work emphasized trading partner connectivity, message orchestration and operational monitoring to increase responsiveness to supply chain events.
Integrations were executed through CEVA Connect to interface directly with trading partners, consolidating event streams and strategic communications for logistics and supply chain business functions. Governance and process changes focused on centralizing partner communication through a single technical platform, aligning operational workflows so CEVA could optimize supply chain communications and become more responsive to business needs and industry changes.
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Cummins | Manufacturing | 69600 | $34.1B | United States | IBM | IBM Sterling Commerce | eCommerce | 2008 | n/a |
In 2008 Cummins implemented IBM Sterling Commerce in an eCommerce capacity to standardize B2B document exchange and trading partner integration across its manufacturing operations. The deployment of IBM Sterling Commerce addressed electronic trading workflows and provided alternate document submission methods to accommodate varied partner capabilities.
The implementation included two explicit functional approaches, Integrated EDI and Sterling Web Forms. Integrated EDI provided computer to computer transfer of data in standard EDIFACT format, this approach required translation software and a VAN connection to transmit and receive documents. Sterling Web Forms served as an EDI alternative that allowed a trading partner to send and receive documents using a web browser through Sterling Commerce, enabling browser-based onboarding for partners without full EDI capabilities.
Operational coverage focused on B2B eCommerce functions such as procurement messaging and order document exchange, interfacing directly with external trading partners and VAN providers. Governance and process design centered on trading partner onboarding and document standardization, with configuration choices between Integrated EDI and Sterling Web Forms used to align partner technical maturity with Cummins eCommerce workflows.
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Hankook Tire & Technology | Automotive | 20000 | $6.1B | South Korea | IBM | IBM Sterling Commerce | eCommerce | 2011 | n/a |
In 2011, Hankook Tire & Technology implemented IBM Sterling Commerce to support eCommerce integration and EDI processing. The implementation activity is documented against Hankook Tire America Corp operations in New Jersey, with maintenance and configuration work recorded from Dec 2011 to Sep 2014.
IBM Sterling Commerce served as the eCommerce EDI hub, with the EDI subsystem actively maintained as part of ongoing operations. SAP work included development of ABAP programs and configuration of IMG for FI, CO, SD, MM, WM and HR, reflecting direct configuration and interface adaption between SAP application modules and the IBM Sterling Commerce environment.
Integrations emphasized EDI interfaces between IBM Sterling Commerce and SAP FI, CO, SD, MM and WM to support finance, controlling, sales distribution, materials management and warehouse management processes. Operational coverage was centered on Hankook Tire America Corp in New Jersey, with SAP Specialist and EDI support roles providing governance for runtime operations, interface changes and SAP configuration updates.
Governance relied on SAP specialist-led configuration and ABAP development to align SAP modules with the eCommerce platform, and on EDI support processes to maintain message routing and transaction handling. IBM Sterling Commerce is referenced by name as the deployed application in the eCommerce category and as the central orchestration point for enterprise EDI connectivity with SAP.
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HP | Manufacturing | 58000 | $53.6B | United States | IBM | IBM Sterling Commerce | eCommerce | 2009 | n/a |
In 2009 HP deployed IBM Sterling Commerce as a core eCommerce platform to underpin its global ecommerce and mobile application portfolio. The engagement was led by HP development leadership and vendor IBM, with teams focused on end to end design, development, deployment and ongoing support for ecommerce and mobile software applications.
The implementation combined IBM Sterling Commerce with WebSphere Commerce and Intershop Enfinity components to support storefront and order orchestration capabilities, and included mobile web and native mobile application development using Appcelerator Titanium and PhoneGap. Technical workstreams emphasized Java J2EE, JSP and Servlet based services, JSON and XML SOAP and RESTful web services, Oracle database persistence, and search infrastructure using Apache Solr and SolrCloud, with WCS related extensions and Groovy scripting where applicable.
Operational architecture included dedicated Development and System Integration Testing environments, instrumented and maintained using Jenkins for CI, Ant and Eclipse RAD for build and development, SVN for source control, and VMWare based virtual machines running Windows and Red Hat Linux. The project explicitly engaged IBM and TCS consultants and architects in design and implementation of the DEV and SIT environments, and integrated IBM Sterling Commerce with existing WebSphere Commerce runtime and Oracle DB services via standard web service and database interfaces.
Governance and delivery emphasized globalized development team coordination, proof of concept mobile app development, and a structured DEV to SIT handoff process for system integration testing and operational support. IBM Sterling Commerce functioned as a central eCommerce backbone in HPs application stack, with HP teams retaining responsibility for ongoing deployment, testing and support activities.
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Retail | 69000 | $15.0B | United Kingdom | IBM | IBM Sterling Commerce | eCommerce | 2009 | n/a |
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Consumer Packaged Goods | 1500 | $375M | United Kingdom | IBM | IBM Sterling Commerce | eCommerce | 2015 | n/a |
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Retail | 16000 | $9.2B | Netherlands | IBM | IBM Sterling Commerce | eCommerce | 2007 | n/a |
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Buyer Intent: Companies Evaluating IBM Sterling Commerce
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating IBM Sterling Commerce. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating IBM Sterling Commerce for eCommerce include:
- IGBMC, a France based Professional Services organization with 570 Employees
- Ibm Netherlands, a Netherlands based Professional Services company with 2100 Employees
- Communicate Technology, a United Kingdom based Professional Services organization with 37 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated |
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IGBMC | Professional Services | 570 | $70M | France | 2026-03-23 |
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Ibm Netherlands | Professional Services | 2100 | $462M | Netherlands | 2026-01-27 |
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Communicate Technology | Professional Services | 37 | $6M | United Kingdom | 2026-01-20 |
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Banking and Financial Services | 45 | $5M | United States | 2025-12-02 |
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Transportation | 80215 | $34.3B | Switzerland | 2025-11-26 |
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Retail | 10 | $1M | United States | 2025-10-20 |
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Automotive | 91154 | $55.5B | Sweden | 2025-09-29 |
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Professional Services | 19000 | $6.4B | United States | 2025-06-16 |
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Retail | 2630 | $1.1B | United Kingdom | 2025-05-13 |
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Professional Services | 800 | $80M | United States | 2025-04-23 |
FAQ - APPS RUN THE WORLD IBM Sterling Commerce Coverage
IBM Sterling Commerce is a eCommerce solution from IBM.
Companies worldwide use IBM Sterling Commerce, from small firms to large enterprises across 21+ industries.
Organizations such as HP, Cummins, CEVA Logistics, John Lewis & Partners and Tommy Hilfiger Europe B.V. (PVH) are recorded users of
IBM Sterling Commerce for eCommerce.
Companies using IBM Sterling Commerce are most concentrated in Manufacturing, Distribution and Retail, with adoption spanning over 21 industries.
Companies using IBM Sterling Commerce are most concentrated in United States, France and United Kingdom, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of IBM Sterling Commerce across Americas, EMEA, and APAC.
Companies using IBM Sterling Commerce range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 0%, large organizations with 1,001-10,000 employees - 12.5%, and global enterprises with 10,000+ employees - 87.5%.
Customers of IBM Sterling Commerce include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified IBM Sterling Commerce customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of eCommerce.