List of IgniteTech Aptean Pivotal CRM Customers
Ignite Technologies
2028 E Ben White Blvd, Suite 240-2650,
Austin, 78741, TX,
United States
Austin, 78741, TX,
United States
1 800-248-0027
Professional Services
300
$43M
Since 2010, our global team of researchers has been studying IgniteTech Aptean Pivotal CRM customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased IgniteTech Aptean Pivotal CRM for CRM from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using IgniteTech Aptean Pivotal CRM for CRM include: Elior Group, a France based Leisure and Hospitality organisation with 133156 employees and revenues of $6.78 billion, Travis Perkins, a United Kingdom based Distribution organisation with 17000 employees and revenues of $6.55 billion, Edenred, a France based Banking and Financial Services organisation with 12000 employees and revenues of $3.40 billion, IMI Plc., a United Kingdom based Manufacturing organisation with 10352 employees and revenues of $2.93 billion, Novozymes, a Denmark based Oil, Gas and Chemicals organisation with 6397 employees and revenues of $2.57 billion and many others.
Contact us if you need a completed and verified list of companies using IgniteTech Aptean Pivotal CRM, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the CRM software purchases.
The IgniteTech Aptean Pivotal CRM customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of CRM software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Alliance Healthcare | Distribution | 3900 | $2.5B | United Kingdom | IgniteTech | IgniteTech Aptean Pivotal CRM | CRM | 2010 | n/a |
In 2010, Alliance Healthcare implemented IgniteTech Aptean Pivotal CRM. The deployment introduced IgniteTech Aptean Pivotal CRM into the company CRM environment to support commercial, account management, and customer service workflows for its distribution operations.
Configuration work emphasized sales force automation, account and contact management, opportunity tracking, and case management, adapted to distribution sales and order handling processes. The implementation invoked standard CRM capabilities for lead to cash orchestration, customer master data consolidation, and workflow-driven case routing to align front office activities with operational requirements.
Integration and operational coverage were coordinated by the Portugal Business Applications Manager, who led support and development teams for the Oracle based logistic system, SAP financial systems, Pivotal CRM and Qlikview BI. Deliverables included ETL and application integration work to tie Pivotal CRM into SAP ERP and WM Systems and to feed Qlikview BI for consolidated customer and sales reporting.
Governance and rollout were organized around Business IT alignment based on KPI and strategy objectives, with management of internal, external and outsource resources for configuration, support and development. The program covered cross functional processes in logistics, finance and BI and established IT governed workflows for ongoing CRM operations and support.
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Antalis UK | Distribution | 677 | $395M | United Kingdom | IgniteTech | IgniteTech Aptean Pivotal CRM | CRM | 2017 | n/a |
In 2017, Antalis UK implemented IgniteTech Aptean Pivotal CRM. The IgniteTech Aptean Pivotal CRM deployment targeted customer master data and front office functions within the CRM category and was coordinated with concurrent Warehouse Management System Manhattan and SAP ERP projects in the United Kingdom.
The implementation emphasized core CRM capabilities including account and contact management, opportunity management, and a centralized customer master to support sales and service workflows. Configuration work focused on master data consolidation patterns, data matching and deduplication, and distribution processes to ensure consistent customer records across operational processes.
Operational scope was explicitly cross-organisational, with customer, material and supplier master data groups placed in scope and the CRM positioned as a focal system for customer knowledge across sales, service and commercial functions. Project planning incorporated GDPR data stream considerations and treated data governance and shared data flows as integral to CRM operational readiness.
Governance delivered a cross-organisational Master Data governance team, identification and formalization of Data Stewards, and rules for definition, production and usage of master data applied through existing policies and procedures. The data strategy tied to the IgniteTech Aptean Pivotal CRM implementation aimed to improve knowledge of customers and reduce operating costs, and GDPR leadership was embedded in the program governance structure.
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Antalis UK | Distribution | 677 | $395M | United Kingdom | IgniteTech | IgniteTech Aptean Pivotal CRM | CRM | 2017 | n/a |
In 2017 Antalis UK implemented IgniteTech Aptean Pivotal CRM, a CRM platform deployed to centralize customer and master data across its UK operations. The CRM rollout was executed alongside parallel programs for ERP SAP and Manhattan Warehouse Management System, reflecting a coordinated data program rather than an isolated deployment.
The IgniteTech Aptean Pivotal CRM implementation focused on core CRM capabilities including customer master and account management, contact management, sales force automation, order history and reporting, and GDPR oriented data stream controls. Configuration efforts emphasized master data synchronization, data quality rules, and operational workflows that support collecting, aggregating, matching, consolidating, quality assuring, maintaining and distributing master data across the business.
Integrations were aligned with named systems in the program, with the CRM interfacing conceptually with SAP ERP and Manhattan WMS to ensure consistency of customer, material and supplier master records and to support downstream operational processes. Operational coverage targeted cross-organizational master data groups, explicitly including customer, material and supplier masters, and impacted functions such as sales, master data management, procurement and operations within Antalis UK.
Governance was formalized through the establishment of a cross organizational Master Data governance team, identification and formalization of Data Stewards, and application of governance to existing policies, procedures and practices to mediate ownership and promote stewarding of data as a shared asset. The program stated objectives included developing a data strategy to improve knowledge of customers and reduce operating costs, and the implementation included a GDPR Data Stream lead to align CRM data handling with regulatory requirements.
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Antargaz | Utilities | 1100 | $2.5B | France | IgniteTech | IgniteTech Aptean Pivotal CRM | CRM | 2008 | n/a |
In 2008 Antargaz implemented IgniteTech Aptean Pivotal CRM as a CRM solution to enable a new commercial activity for sale of responsible natural gas supply contracts, a program executed over a nine month delivery window. The implementation included formal scoping of the distribution area of activity for gas transport and supply, aligning the application with commercial and regulatory distinctions between transport and supply functions.
The IgniteTech Aptean Pivotal CRM deployment focused on a retail portal and transactional sales workflows, with functional specifications covering the end to end marketing process for contract sale and a price simulator for customized contracts that detailed transportation and supply cost components. The project owner was responsible for collection and formalization of requirements, writing functional specifications, producing the recipe book and leading user acceptance testing, while also delivering user training for populations not accustomed to IT tools.
Parallel workstreams included outsourced development oversight for a stock management application and a billing module following restructuring of the gas cylinder supply chain, delivered in a three month engagement. Subsequent to the initial Pivotal CRM work, Antargaz executed a twelve month redesign that moved two Pivotal CRM based applications used for management and control of gas cylinder sales, Conditioning, and bulk tank distribution to Microsoft Dynamics CRM, including an application study, prioritization of needs, framing of functional specifications, development monitoring, recipe book creation, and user testing for the CRM Bulk application.
Governance centered on a single interlocutor for the commercial organization who organized requirement workshops, consolidated specifications, and managed acceptance test execution and training delivery. The program explicitly tied the IgniteTech Aptean Pivotal CRM implementation to sales, marketing, stock management and billing business functions, with documented functional specifications and acceptance artifacts governing rollout and handover.
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Banco Multiva | Banking and Financial Services | 1000 | $150M | Mexico | IgniteTech | IgniteTech Aptean Pivotal CRM | CRM | 2013 | n/a |
In 2013, Banco Multiva implemented IgniteTech Aptean Pivotal CRM as a CRM to centralize prospect and client information and to formalize legal review workflows for credit origination and account openings. The deployment emphasized online procedures directed to the branch network, positioning IgniteTech Aptean Pivotal CRM as the system of record for customer and prospect data used by branch staff and centralized legal analysts.
Functional coverage focused on document analysis and validation, administration and updating of the prospects and banking clients database, and workflow orchestration for legal opinion generation related to lending and account opening. Typical CRM capabilities such as contact and account management, document management, and workflow automation were applied to enforce review steps and to capture legal model definitions, with the full application name IgniteTech Aptean Pivotal CRM used as the platform for those configurations.
Operational scope included support to the bank branch network, internal areas that consume legal reports, and coordination with external offices that perform public registry checks for property and corporate records. The implementation served as the backbone for branch-facing online procedures and for centralized coordination of external legal report providers, enabling structured intake, status tracking, and follow up across branches and central teams.
Governance was anchored by a functional Key User role responsible for defining the legal model inside Pivotal CRM, validating document templates and rules for issuing legal opinions, and supporting rollout and user adoption across branches. Day to day operational tasks tied to the system included review of supplier invoices, drafting of administrative correspondence, file handling, and supplier and customer service interactions, all routed through the CRM workflows and case records.
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Retail | 5000 | $750M | Singapore | IgniteTech | IgniteTech Aptean Pivotal CRM | CRM | 2013 | n/a |
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Banking and Financial Services | 12000 | $3.4B | France | IgniteTech | IgniteTech Aptean Pivotal CRM | CRM | 2014 | n/a |
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Leisure and Hospitality | 133156 | $6.8B | France | IgniteTech | IgniteTech Aptean Pivotal CRM | CRM | 2005 | n/a |
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Professional Services | 1300 | $240M | Denmark | IgniteTech | IgniteTech Aptean Pivotal CRM | CRM | 2005 | n/a |
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Manufacturing | 10352 | $2.9B | United Kingdom | IgniteTech | IgniteTech Aptean Pivotal CRM | CRM | 2016 | n/a |
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Buyer Intent: Companies Evaluating IgniteTech Aptean Pivotal CRM
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| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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FAQ - APPS RUN THE WORLD IgniteTech Aptean Pivotal CRM Coverage
IgniteTech Aptean Pivotal CRM is a CRM solution from IgniteTech.
Companies worldwide use IgniteTech Aptean Pivotal CRM, from small firms to large enterprises across 21+ industries.
Organizations such as Elior Group, Travis Perkins, Edenred, IMI Plc. and Novozymes are recorded users of
IgniteTech Aptean Pivotal CRM for CRM.
Companies using IgniteTech Aptean Pivotal CRM are most concentrated in Leisure and Hospitality, Distribution and Banking and Financial Services, with adoption spanning over 21 industries.
Companies using IgniteTech Aptean Pivotal CRM are most concentrated in France, United Kingdom and Denmark, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of IgniteTech Aptean Pivotal CRM across Americas, EMEA, and APAC.
Companies using IgniteTech Aptean Pivotal CRM range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 23.08%, large organizations with 1,001-10,000 employees - 46.15%, and global enterprises with 10,000+ employees - 30.77%.
Customers of IgniteTech Aptean Pivotal CRM include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified IgniteTech Aptean Pivotal CRM customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of CRM.