AI Buyer Insights:

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

List of Infor CloudSuite CRM Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
Ab Inbev UK Consumer Packaged Goods 1653 $2.0B United Kingdom Infor Infor CloudSuite CRM CRM 2000 n/a
In 2000, Ab Inbev UK implemented Infor CloudSuite CRM as its CRM to formalize commercial engagement and field sales processes across the organization. The deployment targeted commercial and field sales business functions, positioning Infor CloudSuite CRM to support account management, opportunity tracking, and sales force automation workflows typical of CRM implementations. Configuration work emphasized sales force automation, account and contact management, and mobile field sales workflows. The implementation team drew on existing expertise from managing the Sales-Logix CRM platform field sales application to preserve operational continuity in field sales support and to accelerate configuration of role based views and territory management common to CRM. Governance was aligned with the companys SAP program, the internal SAP Solution Center operating as a center of excellence, and the SAP Strategy Team providing cross platform direction. The presence of SAP MM subject matter expertise and senior leadership sponsorship enabled structured collaboration between commercial, IT, and field sales stakeholders to align technical configuration with business objectives and to embed CRM processes into broader enterprise application governance.
Amedia Media 5000 $570M Norway Infor Infor CloudSuite CRM CRM 2012 n/a
In 2012, Amedia implemented Infor CloudSuite CRM as its primary customer relationship management platform, addressing advertising, subscription, and reader engagement workflows. Infor CloudSuite CRM was deployed to bring a unified customer record across sales and marketing for the Norway-based media group. The implementation emphasized core CRM capabilities typical of the CRM category, including contact and account management, opportunity and pipeline management for advertising sales, campaign management for audience engagement, and case management for subscription support. Configuration work aligned the CRM data model with subscription identifiers and audience metadata, and role-based access was configured for commercial teams, marketing, and customer support. Amedia operated Infosoft subscription systems and Cxense audience analytics within the same technology ecosystem, and Infosoft and Cxense formalized an integration to enable data flow between subscription and audience platforms. That published integration made subscription and real-time audience signals available to downstream systems, enabling Infor CloudSuite CRM to consume richer customer and behavior data to inform advertising and subscription-related processes. Operational coverage targeted sales, marketing, customer support, and subscription management across Amedia in Norway, consolidating customer interactions into Infor CloudSuite CRM. Governance centered on centralized customer records and standardized workflows for campaign orchestration and ad-sales processes, with implementation controls to manage data sharing between subscription, analytics, and CRM systems.
Destination XL Group Retail 1353 $505M United States Infor Infor CloudSuite CRM CRM 2015 n/a
In 2015 Destination XL Group implemented Infor CloudSuite CRM as its CRM solution, initiating a centralized approach to customer engagement across its retail and digital channels. The deployment positioned Infor CloudSuite CRM within a broader Infor Customer Experience footprint to consolidate customer data and enable coordinated engagement workflows. The implementation included Infor Marketing Resource Management, Infor Omni-channel Campaign Management, and Infor Loyalty powered by CrowdTwist alongside Infor CloudSuite CRM, providing capabilities for unified customer profiles, segmentation-driven campaign orchestration, omni-channel messaging, and loyalty program management. Functional emphasis was on profile unification, advanced segmentation, campaign execution, and retention workflows typical of enterprise CRM deployments. Operational coverage targeted Destination XL Group's multi-channel retail landscape, spanning more than 225 North American stores, multiple ecommerce sites, and five retail banners, aligning in-store and online touch points under a single CRM platform. The company had previously completed a migration of its Oracle ATG commerce platform to AWS in 2017, and the Infor CloudSuite CRM selection supported a cloud-first strategy for customer engagement. Three Deep Marketing was engaged to work on the Infor implementations, and the engagement was described as likely to consolidate or replace existing customer engagement tools, with Infor solutions noted as potentially displacing DynamicAction, Monetate, and the Aptos cloud CRM. Stakeholder commentary framed the program as enabling richer customer insight, smarter segmentation, and improved retention through integrated loyalty capabilities, and the project was reported as active but not fully rolled out at time of reporting.
Professional Services 1200 $400M United States Infor Infor CloudSuite CRM CRM 2020 n/a
Manufacturing 320 $25M Netherlands Infor Infor CloudSuite CRM CRM 2014 n/a
Manufacturing 18500 $5.2B Ireland Infor Infor CloudSuite CRM CRM 2008 n/a
Distribution 100 $70M United States Infor Infor CloudSuite CRM CRM 2019 n/a
Leisure and Hospitality 11000 $1.1B United States Infor Infor CloudSuite CRM CRM 2012 n/a
Manufacturing 100 $10M Colombia Infor Infor CloudSuite CRM CRM 2014 n/a
Oil, Gas and Chemicals 1500 $8.9B Sweden Infor Infor CloudSuite CRM CRM 2016 n/a
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FAQ - APPS RUN THE WORLD Infor CloudSuite CRM Coverage

Infor CloudSuite CRM is a CRM solution from Infor.

Companies worldwide use Infor CloudSuite CRM, from small firms to large enterprises across 21+ industries.

Organizations such as Preem, Wood Group, Kingspan, UniFirst and Ab Inbev UK are recorded users of Infor CloudSuite CRM for CRM.

Companies using Infor CloudSuite CRM are most concentrated in Oil, Gas and Chemicals, Manufacturing and Consumer Packaged Goods, with adoption spanning over 21 industries.

Companies using Infor CloudSuite CRM are most concentrated in Sweden, United Kingdom and Ireland, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Infor CloudSuite CRM across Americas, EMEA, and APAC.

Companies using Infor CloudSuite CRM range from small businesses with 0-100 employees - 16.67%, to mid-sized firms with 101-1,000 employees - 8.33%, large organizations with 1,001-10,000 employees - 41.67%, and global enterprises with 10,000+ employees - 33.33%.

Customers of Infor CloudSuite CRM include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Infor CloudSuite CRM customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of CRM.