List of Infor CloudSuite CRM Customers
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Since 2010, our global team of researchers has been studying Infor CloudSuite CRM customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Infor CloudSuite CRM for CRM from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Infor CloudSuite CRM for CRM include: Preem, a Sweden based Oil, Gas and Chemicals organisation with 1500 employees and revenues of $8.93 billion, Wood Group, a United Kingdom based Oil, Gas and Chemicals organisation with 36000 employees and revenues of $6.40 billion, Kingspan, a Ireland based Manufacturing organisation with 18500 employees and revenues of $5.18 billion, UniFirst, a United States based Manufacturing organisation with 16000 employees and revenues of $2.23 billion, Ab Inbev UK, a United Kingdom based Consumer Packaged Goods organisation with 1653 employees and revenues of $2.02 billion and many others.
Contact us if you need a completed and verified list of companies using Infor CloudSuite CRM, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the CRM software purchases.
The Infor CloudSuite CRM customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of CRM software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Ab Inbev UK | Consumer Packaged Goods | 1653 | $2.0B | United Kingdom | Infor | Infor CloudSuite CRM | CRM | 2000 | n/a |
In 2000, Ab Inbev UK implemented Infor CloudSuite CRM as its CRM to formalize commercial engagement and field sales processes across the organization. The deployment targeted commercial and field sales business functions, positioning Infor CloudSuite CRM to support account management, opportunity tracking, and sales force automation workflows typical of CRM implementations.
Configuration work emphasized sales force automation, account and contact management, and mobile field sales workflows. The implementation team drew on existing expertise from managing the Sales-Logix CRM platform field sales application to preserve operational continuity in field sales support and to accelerate configuration of role based views and territory management common to CRM.
Governance was aligned with the companys SAP program, the internal SAP Solution Center operating as a center of excellence, and the SAP Strategy Team providing cross platform direction. The presence of SAP MM subject matter expertise and senior leadership sponsorship enabled structured collaboration between commercial, IT, and field sales stakeholders to align technical configuration with business objectives and to embed CRM processes into broader enterprise application governance.
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Amedia | Media | 5000 | $570M | Norway | Infor | Infor CloudSuite CRM | CRM | 2012 | n/a |
In 2012, Amedia implemented Infor CloudSuite CRM as its primary customer relationship management platform, addressing advertising, subscription, and reader engagement workflows. Infor CloudSuite CRM was deployed to bring a unified customer record across sales and marketing for the Norway-based media group.
The implementation emphasized core CRM capabilities typical of the CRM category, including contact and account management, opportunity and pipeline management for advertising sales, campaign management for audience engagement, and case management for subscription support. Configuration work aligned the CRM data model with subscription identifiers and audience metadata, and role-based access was configured for commercial teams, marketing, and customer support.
Amedia operated Infosoft subscription systems and Cxense audience analytics within the same technology ecosystem, and Infosoft and Cxense formalized an integration to enable data flow between subscription and audience platforms. That published integration made subscription and real-time audience signals available to downstream systems, enabling Infor CloudSuite CRM to consume richer customer and behavior data to inform advertising and subscription-related processes.
Operational coverage targeted sales, marketing, customer support, and subscription management across Amedia in Norway, consolidating customer interactions into Infor CloudSuite CRM. Governance centered on centralized customer records and standardized workflows for campaign orchestration and ad-sales processes, with implementation controls to manage data sharing between subscription, analytics, and CRM systems.
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Destination XL Group | Retail | 1353 | $505M | United States | Infor | Infor CloudSuite CRM | CRM | 2015 | n/a |
In 2015 Destination XL Group implemented Infor CloudSuite CRM as its CRM solution, initiating a centralized approach to customer engagement across its retail and digital channels. The deployment positioned Infor CloudSuite CRM within a broader Infor Customer Experience footprint to consolidate customer data and enable coordinated engagement workflows.
The implementation included Infor Marketing Resource Management, Infor Omni-channel Campaign Management, and Infor Loyalty powered by CrowdTwist alongside Infor CloudSuite CRM, providing capabilities for unified customer profiles, segmentation-driven campaign orchestration, omni-channel messaging, and loyalty program management. Functional emphasis was on profile unification, advanced segmentation, campaign execution, and retention workflows typical of enterprise CRM deployments.
Operational coverage targeted Destination XL Group's multi-channel retail landscape, spanning more than 225 North American stores, multiple ecommerce sites, and five retail banners, aligning in-store and online touch points under a single CRM platform. The company had previously completed a migration of its Oracle ATG commerce platform to AWS in 2017, and the Infor CloudSuite CRM selection supported a cloud-first strategy for customer engagement.
Three Deep Marketing was engaged to work on the Infor implementations, and the engagement was described as likely to consolidate or replace existing customer engagement tools, with Infor solutions noted as potentially displacing DynamicAction, Monetate, and the Aptos cloud CRM. Stakeholder commentary framed the program as enabling richer customer insight, smarter segmentation, and improved retention through integrated loyalty capabilities, and the project was reported as active but not fully rolled out at time of reporting.
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Professional Services | 1200 | $400M | United States | Infor | Infor CloudSuite CRM | CRM | 2020 | n/a |
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Manufacturing | 320 | $25M | Netherlands | Infor | Infor CloudSuite CRM | CRM | 2014 | n/a |
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Manufacturing | 18500 | $5.2B | Ireland | Infor | Infor CloudSuite CRM | CRM | 2008 | n/a |
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Distribution | 100 | $70M | United States | Infor | Infor CloudSuite CRM | CRM | 2019 | n/a |
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Leisure and Hospitality | 11000 | $1.1B | United States | Infor | Infor CloudSuite CRM | CRM | 2012 | n/a |
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Manufacturing | 100 | $10M | Colombia | Infor | Infor CloudSuite CRM | CRM | 2014 | n/a |
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Oil, Gas and Chemicals | 1500 | $8.9B | Sweden | Infor | Infor CloudSuite CRM | CRM | 2016 | n/a |
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Buyer Intent: Companies Evaluating Infor CloudSuite CRM
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