List of Jeppesen Fatigue Risk Management Customers
Jeppesen Sanderson
55 Inverness Drive East,
Englewood, 80112, CO,
United States
Englewood, 80112, CO,
United States
1 303-799-9090
Professional Services
3200
$810M
Since 2010, our global team of researchers has been studying Jeppesen Fatigue Risk Management customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Jeppesen Fatigue Risk Management for Fatigue Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Jeppesen Fatigue Risk Management for Fatigue Management include: Air India, a India based Transportation organisation with 30000 employees and revenues of $9.30 billion, Etihad Airways, a United Arab Emirates based Transportation organisation with 12000 employees and revenues of $5.52 billion, Finnair, a Finland based Transportation organisation with 5195 employees and revenues of $3.20 billion, Kalitta Air, a United States based Transportation organisation with 1500 employees and revenues of $400.0 million, Airlink, a South Africa based Transportation organisation with 1500 employees and revenues of $250.0 million and many others.
Contact us if you need a completed and verified list of companies using Jeppesen Fatigue Risk Management, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Air India | Transportation | 30000 | $9.3B | India | Boeing Jeppesen | Jeppesen Fatigue Risk Management | Fatigue Management | 2023 | n/a |
In 2023, Air India deployed Jeppesen Fatigue Risk Management within its crew operations as a Fatigue Management application supplied by Boeing Jeppesen. Jeppesen Fatigue Risk Management was introduced alongside other safety tools to address pilot duty and rest concerns and to provide a fatigue prediction and monitoring capability for pilot scheduling and rostering functions.
The implementation focused on fatigue prediction and schedule analysis capabilities typical of Fatigue Management software, including biomathematical risk modeling, schedule scoring, and automated alerts for potentially fatiguing rosters. Jeppesen Fatigue Risk Management was configured to feed roster-level risk assessments into crew planning workflows, supporting operational decision making for pilot pairings, flight duty period evaluation, and daily duty assignments.
Air India deployed Jeppesen Fatigue Risk Management in a stack that also included the airline’s safety management software, Coruson, and Boeing Alertness Model BAM which is jointly developed by Boeing and Jeppesen and is integrated into the airline’s rostering system. The operational coverage centered on pilot and crew scheduling and flight operations, with the fatigue tool working in concert with pilot-facing apps such as the Pilot Sector Report and document management via DocuNet to surface post-flight observations and support compliance documentation.
Governance and operational intent emphasized rostering controls and fatigue reporting to meet regulatory expectations from the Directorate General of Civil Aviation, and the tools were positioned to reduce the creation of fatiguing rosters and pairings according to internal communications. Despite these deployments, Air India was fined by the DGCA in March for violating Flight Duty Time Limitations and fatigue management rules, underscoring the regulatory scrutiny and operational challenges around crew fatigue management.
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Airlink | Transportation | 1500 | $250M | South Africa | Boeing Jeppesen | Jeppesen Fatigue Risk Management | Fatigue Management | 2019 | n/a |
In 2019 Airlink implemented Jeppesen Fatigue Risk Management to support Flight Operations and Standards within the Fatigue Management category, deploying the Jeppesen Concert platform together with the Boeing Alertness Model as core analytical components. The program was introduced for a regional feeder airline operating a fleet of more than 60 aircraft, executing roughly 60,000 flight missions per annum across more than 55 routes in southern Africa and St Helena island, tying the application directly to crew planning and operational risk control for flight crews.
Jeppesen Fatigue Risk Management was configured to provide bio-mathematical modelling driven assessments and a configurable business logic layer for decision support, leveraging RAVE and the Avocado concept to enable what-if analysis and rule-set simulations. The implementation emphasized module capabilities such as fatigue prediction using the Boeing Alertness Model, period of elevated fatigue risk markers on published rosters, and generation of safety performance indicators that quantify overall risk development over time.
Operational integration included publishing roster-derived risk markers to crew distribution channels and enabling crew to load schedules into personal prediction tools such as CrewAlert Pro, reinforcing individual risk awareness alongside centralized assessment. The deployment scope covered crew rostering and flight operations teams, embedding fatigue assessment into day-to-day planning across Airlink’s network rather than being limited to a single site or department.
Governance and process changes focused on management by exception and embedding SPIs for ongoing monitoring and control, with Jeppesen providing implementation support to bring the system online. Airlink reported early positive reception from Flight Operations and Standards, noting satisfaction with the solution and vendor support while using the Jeppesen suite to operationalize fatigue risk awareness and decision support for crew and planners.
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Etihad Airways | Transportation | 12000 | $5.5B | United Arab Emirates | Boeing Jeppesen | Jeppesen Fatigue Risk Management | Fatigue Management | 2018 | n/a |
In 2018, Etihad Airways integrated Jeppesen Fatigue Risk Management as part of a multi-solution crew management program. The deployment supported the planning and operation of the airline's 7,500 crewmembers and aligns with the Fatigue Management Apps Category, addressing crew alertness and roster risk for flight operations and crew planning functions.
The implementation combined Crew Pairing, Crew Rostering and Jeppesen Fatigue Risk Management to create a coordinated planning stack. Jeppesen Fatigue Risk Management leverages the Boeing Alertness Model to score rostering options and embed fatigue risk controls, while crew pairing and rostering modules generate optimized duties that respect crew preferences and operational constraints.
Architecture and analytics were centralized through Boeing AnalytX, enabling integrated optimization and risk quantification across pairing, rostering and fatigue modules. Data flows were structured to surface fatigue risk metrics into rostering decisions, permitting scenario analysis and quantified comparisons of cost and risk for alternate schedules.
Operational coverage extended across flight operations and crew management teams, with new workflows to publish crew schedules further in advance and to incorporate crew preferences into rostering rules. Governance adjustments focused on embedding fatigue risk scoring into roster approval and on tying optimization outputs to decision making in planning and operations.
Documented benefits called out in program communications include improved planning, higher crew satisfaction and reduced costs, with suppliers noting that airlines using the suite often see cost reductions of three percent or more and a significant uptake in crew satisfaction. The Jeppesen Fatigue Risk Management deployment provided explicit fatigue mitigation strategies for roster design, using proven alertness modeling to reduce rostered fatigue risk.
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Finnair | Transportation | 5195 | $3.2B | Finland | Boeing Jeppesen | Jeppesen Fatigue Risk Management | Fatigue Management | 2011 | n/a |
In 2011, Finnair implemented Jeppesen Fatigue Risk Management to strengthen Fatigue Management within its Crew Management function. Jeppesen Fatigue Risk Management is deployed as part of the airline's Crew Management suite and is used to inform roster construction and schedule optimization through model-driven alertness prediction.
The deployment centers on integration of the Boeing Alertness Model, known as BAM, with Jeppesen scheduling optimization capabilities. Functional elements in use include the BAM-based fatigue prediction engine, roster construction controls embedded into scheduling workflows, the Jeppesen Crew Fatigue Assessment Service CFAS, and the CrewAlert mobile application made available to crew members and schedulers for predicted alertness visibility.
Operational coverage spans crew scheduling and safety oversight, with direct use by crew members, crew schedulers, scientific analysts, and government regulators for fatigue assessment. The implementation links fatigue modeling to the roster construction and optimization phase, aligning Fatigue Management outputs with operational crew management processes and safety functions.
Governance and rollout were executed with the fatigue functionality introduced within Finnair's existing safety barriers, following a period of operational data collection to validate the Boeing Alertness Model. The implementation allowed Finnair to guide crew rosters away from predicted fatigue from the start of the scheduling process, embedding model-driven controls into routine crew management and safety workflows.
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Kalitta Air | Transportation | 1500 | $400M | United States | Boeing Jeppesen | Jeppesen Fatigue Risk Management | Fatigue Management | 2020 | n/a |
In 2020, Kalitta Air selected and began implementing Jeppesen Fatigue Risk Management as part of a broader Jeppesen Crew Solutions purchase. Kalitta Air, operating an all-freighter fleet of 777F, B747-400 and B767-300ER aircraft and headquartered in Michigan, positioned Jeppesen Fatigue Risk Management to be central to its Fatigue Management program for crew planning and flight operations.
The deployment encompassed Jeppesen Aircraft Routing, Jeppesen Crew Pairing, Jeppesen Crew Rostering and Jeppesen Fatigue Risk Management, configured to support aircraft routing, pairing construction and lines construction. Implementation work encoded a large number of operational considerations into the objective function of the Jeppesen optimizer to enable fatigue-aware pairing construction and what-if analysis, aligning scheduling and rostering workflows with fatigue management rules and duty time constraints.
Operational scope focused on crew planning and flight operations teams, unifying routing, pairing and rostering processes under a single Jeppesen Crew Solutions stack, and the rollout began in the weeks after the 2020 announcement. Kalitta Air explicitly expected the Jeppesen solutions to greatly simplify and shorten crew planning processes and to strengthen what-if capability for decision making, and Boeing Jeppesen indicated intent to provide ongoing support for Kalitta Air's crew management processes.
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Buyer Intent: Companies Evaluating Jeppesen Fatigue Risk Management
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Jeppesen Fatigue Risk Management. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Jeppesen Fatigue Risk Management for Fatigue Management include:
- DKSH Holding, a Switzerland based Professional Services organization with 29699 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated |
|---|---|---|---|---|---|---|
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DKSH Holding | Professional Services | 29699 | $12.5B | Switzerland | 2026-02-26 |
FAQ - APPS RUN THE WORLD Jeppesen Fatigue Risk Management Coverage
Jeppesen Fatigue Risk Management is a Fatigue Management solution from Boeing Jeppesen.
Companies worldwide use Jeppesen Fatigue Risk Management, from small firms to large enterprises across 21+ industries.
Organizations such as Air India, Etihad Airways, Finnair, Kalitta Air and Airlink are recorded users of
Jeppesen Fatigue Risk Management for Fatigue Management.
Companies using Jeppesen Fatigue Risk Management are most concentrated in Transportation, with adoption spanning over 21 industries.
Companies using Jeppesen Fatigue Risk Management are most concentrated in India, United Arab Emirates and Finland, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Jeppesen Fatigue Risk Management across Americas, EMEA, and APAC.
Companies using Jeppesen Fatigue Risk Management range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 0%, large organizations with 1,001-10,000 employees - 60%, and global enterprises with 10,000+ employees - 40%.
Customers of Jeppesen Fatigue Risk Management include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Jeppesen Fatigue Risk Management customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Fatigue Management.