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Michelin, an e2open customer evaluated Oracle Transportation Management

List of Laserfiche Document Management Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
City of Baytown, TX Government 930 $183M United States Laserfiche Laserfiche Document Management Document Management 2020 n/a
In 2020, the City of Baytown, TX deployed Laserfiche Document Management to centralize Human Resources electronic records and document handling. Laserfiche Document Management was implemented as the primary records repository for HR, with the initial operational scope focused on personnel document capture and ongoing file maintenance by HR administrative staff. Configuration centered on document capture, metadata indexing, structured filing and search capabilities to manage new hire packets, personnel actions, departmental forms and other HR records. The implementation emphasized retention standard enforcement and role based access controls to preserve confidentiality while enabling indexed retrieval for routine HR tasks such as onboarding packet assembly and personnel file updates. The system operated alongside the City’s Munis ERP usage for payroll and personnel action processing, with Laserfiche serving as the electronic records store used to locate and produce supporting documents for payroll coordination, vendor invoice reconciliation activities and public information requests. Operational coverage included the Human Resources department, front desk staff who maintain daily records workflows, and Payroll and Finance touchpoints that routinely reference indexed HR documents. Governance and workflow changes were implemented to standardize indexing, filing conventions and records retention procedures, with HR staff assigned primary ownership for accurate indexing and response handling for employment verifications and public records requests. Operational procedures documented responsibilities for document intake, sorting, indexing and secure retrieval to ensure compliance with municipal retention standards and confidential handling of personnel information.
City of Huntsville, TX Government 283 $106M United States Laserfiche Laserfiche Document Management Document Management 2014 n/a
In 2014, the City of Huntsville, Texas implemented Laserfiche Document Management as its Document Management solution to formalize electronic records and file services across municipal departments. The deployment was positioned as a core infrastructure service alongside the city’s server estate, and Laserfiche Document Management is cited in city IT inventories as a business critical system. The implementation focused on standard document management capabilities including centralized capture and indexing, electronic records retention, and workflow automation to support routine document routing and approval. Configuration work was driven by municipal requirements for records handling and access controls, with policy and folder structures aligned to departmental needs. Laserfiche Document Management was deployed within the city’s virtualized infrastructure environment, running on VMware hosts with HPE Nimble storage and Veeam backups as part of the overall server protection strategy. The application operated in the same operational context as the city’s Active Directory and numerous SQL database servers, enabling directory-based authentication and SQL-backed repositories while supporting Financial, Utility, Court, Police, and file services. Governance and operational ownership remained with the city IT organization, with Systems Analyst and Network Administrator roles responsible for ongoing administration, GPO-driven access control, backup and recovery validation, and change coordination with the IT Director. Rollout and maintenance emphasized integration with existing server and network monitoring processes, and the implementation was managed as a persistent municipal records infrastructure component rather than a temporary project.
City of Mount Pearl Canada Government 200 $30M Canada Laserfiche Laserfiche Document Management Document Management 2013 n/a
In 2013, the City of Mount Pearl implemented Laserfiche Document Management, deploying a Document Management application to digitize municipal records and standardize intake workflows across city services. The initial rollout focused on converting paper archives and enabling electronic capture to support HR, Finance and Permitting processes. The implementation emphasized Laserfiche Forms, workflow automation and records management modules. The city configured Laserfiche Forms for structured citizen interactions and built automated workflows to handle approvals and routing across HR, Finance and Permitting, while using records management capabilities to classify, retain and control access to municipal documents. After more than ten years running Laserfiche on a self-hosted system, the city migrated Laserfiche Document Management to Laserfiche Cloud to retire servers and simplify management. The cloud transition centralized document repositories and workflow orchestration into a hosted architecture, reducing the on-premises server footprint and consolidating administration of Forms and workflow engines. Operational coverage includes city departments for HR, Finance and Permitting, with governance changes that formalized records management controls and workflow-driven approvals. The case study cites improved data accuracy and faster citizen service delivery, and it explicitly references continued use of Forms, workflows and records management as core capabilities.
D R Horton Construction and Real Estate 14766 $36.8B United States Laserfiche Laserfiche Document Management Document Management 2014 n/a
In 2014 D R Horton implemented Laserfiche Document Management, a Document Management solution, to standardize accounts payable capture and indexing workflows. The Laserfiche Document Management deployment targeted the accounts payable business function and is in the process of rolling out nationwide to capture vendor invoices and related financial documents. The implementation delivered over 150 individual scan solutions leveraging OCR for automated indexing, capture validation, and metadata extraction. Core functional capabilities configured include capture automation, OCR processing, document indexing, and workflow routing to support AP invoice review and approval, with setup, development and training responsibilities handled by the internal configuration team. The project integrated Laserfiche with existing capture and enterprise content systems identified during discovery, including Captiva InputAccel 6.0sp3, 6.5 sp1,2 and 3, Captiva Capture 7.0 and 7.1sp1, Documentum 6.5 and 6.7sp1, DocuSphere 4.3x and 4.4x, and DocuNECT. Integration work focused on ingesting scanned images, passing OCR metadata into the Laserfiche repository, and preserving document lineage across capture and ECM layers to support nationwide AP operations. Governance centered on standardizing indexing nomenclature, revising AP intake workflows, and establishing training and support programs for scan solution operators and AP end users. The rollout approach is phased, with ongoing process analysis to identify improvements, hands on training for each scan solution, and operational support for the current systems in place.
Grand Prairie Independent School District Education 1400 $170M United States Laserfiche Laserfiche Document Management Document Management 2019 Canon USA
In 2019, Grand Prairie Independent School District implemented Laserfiche Document Management. The Document Management deployment focused on digitizing student documents and automating workflows that support student services and human resources across the district. Laserfiche Document Management was configured to provide centralized document capture, automated routing and workflow orchestration for student records, teacher onboarding and spend-related document processes. Configuration included records retention rules, secure role based access controls and template based data extraction to streamline intake and case management workflows for HR and student services teams. Canon Solutions America partnered on the deployment and combined uniFLOW with Laserfiche to centralize capture from multifunction printers and scanners and to feed captured content into automated workflows. The operational scope covered district student services and HR functions, with captured documents routed into Laserfiche repositories and workflow queues for approvals and onboarding tasks. Governance was structured around a single repository model with retention and access policies enforced in Laserfiche Document Management, and workflow ownership aligned to HR and student services process owners. The implementation explicitly targeted improvements to document capture, spending processes and teacher onboarding, and it delivered an estimated savings of over 12,000 hours annually.
Education 30000 $5.2B United States Laserfiche Laserfiche Document Management Document Management 2010 n/a
Government 411 $53M United States Laserfiche Laserfiche Document Management Document Management 2020 n/a
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Buyer Intent: Companies Evaluating Laserfiche Document Management

ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Laserfiche Document Management. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Laserfiche Document Management for Document Management include:

  1. County of Denton, TX, a United States based Government organization with 1987 Employees
  2. Docunav Solutions, a United States based Professional Services company with 25 Employees
  3. Wilmar International Indonesia, a Indonesia based Consumer Packaged Goods organization with 2000 Employees

Discover Software Buyers actively Evaluating Enterprise Applications

Logo Company Industry Employees Revenue Country Evaluated
County of Denton, TX Government 1987 $396M United States 2026-03-11
Docunav Solutions Professional Services 25 $6M United States 2026-02-19
Wilmar International Indonesia Consumer Packaged Goods 2000 $500M Indonesia 2025-01-15
FAQ - APPS RUN THE WORLD Laserfiche Document Management Coverage

Laserfiche Document Management is a Document Management solution from Laserfiche.

Companies worldwide use Laserfiche Document Management, from small firms to large enterprises across 21+ industries.

Organizations such as D R Horton, Texas A&M University System, City of Baytown, TX, Grand Prairie Independent School District and City of Huntsville, TX are recorded users of Laserfiche Document Management for Document Management.

Companies using Laserfiche Document Management are most concentrated in Construction and Real Estate, Education and Government, with adoption spanning over 21 industries.

Companies using Laserfiche Document Management are most concentrated in United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Laserfiche Document Management across Americas, EMEA, and APAC.

Companies using Laserfiche Document Management range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 57.14%, large organizations with 1,001-10,000 employees - 14.29%, and global enterprises with 10,000+ employees - 28.57%.

Customers of Laserfiche Document Management include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Laserfiche Document Management customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Document Management.