List of Laserfiche Document Management Customers
Long Beach, 90807, CA,
United States
Since 2010, our global team of researchers has been studying Laserfiche Document Management customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Laserfiche Document Management for Document Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Laserfiche Document Management for Document Management include: D R Horton, a United States based Construction and Real Estate organisation with 14766 employees and revenues of $36.80 billion, Texas A&M University System, a United States based Education organisation with 30000 employees and revenues of $5.20 billion, City of Baytown, TX, a United States based Government organisation with 930 employees and revenues of $183.0 million, Grand Prairie Independent School District, a United States based Education organisation with 1400 employees and revenues of $170.0 million, City of Huntsville, TX, a United States based Government organisation with 283 employees and revenues of $106.0 million and many others.
Contact us if you need a completed and verified list of companies using Laserfiche Document Management, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Laserfiche Document Management customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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City of Baytown, TX | Government | 930 | $183M | United States | Laserfiche | Laserfiche Document Management | Document Management | 2020 | n/a |
In 2020, the City of Baytown, TX deployed Laserfiche Document Management to centralize Human Resources electronic records and document handling. Laserfiche Document Management was implemented as the primary records repository for HR, with the initial operational scope focused on personnel document capture and ongoing file maintenance by HR administrative staff.
Configuration centered on document capture, metadata indexing, structured filing and search capabilities to manage new hire packets, personnel actions, departmental forms and other HR records. The implementation emphasized retention standard enforcement and role based access controls to preserve confidentiality while enabling indexed retrieval for routine HR tasks such as onboarding packet assembly and personnel file updates.
The system operated alongside the City’s Munis ERP usage for payroll and personnel action processing, with Laserfiche serving as the electronic records store used to locate and produce supporting documents for payroll coordination, vendor invoice reconciliation activities and public information requests. Operational coverage included the Human Resources department, front desk staff who maintain daily records workflows, and Payroll and Finance touchpoints that routinely reference indexed HR documents.
Governance and workflow changes were implemented to standardize indexing, filing conventions and records retention procedures, with HR staff assigned primary ownership for accurate indexing and response handling for employment verifications and public records requests. Operational procedures documented responsibilities for document intake, sorting, indexing and secure retrieval to ensure compliance with municipal retention standards and confidential handling of personnel information.
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City of Huntsville, TX | Government | 283 | $106M | United States | Laserfiche | Laserfiche Document Management | Document Management | 2014 | n/a |
In 2014, the City of Huntsville, Texas implemented Laserfiche Document Management as its Document Management solution to formalize electronic records and file services across municipal departments. The deployment was positioned as a core infrastructure service alongside the city’s server estate, and Laserfiche Document Management is cited in city IT inventories as a business critical system.
The implementation focused on standard document management capabilities including centralized capture and indexing, electronic records retention, and workflow automation to support routine document routing and approval. Configuration work was driven by municipal requirements for records handling and access controls, with policy and folder structures aligned to departmental needs.
Laserfiche Document Management was deployed within the city’s virtualized infrastructure environment, running on VMware hosts with HPE Nimble storage and Veeam backups as part of the overall server protection strategy. The application operated in the same operational context as the city’s Active Directory and numerous SQL database servers, enabling directory-based authentication and SQL-backed repositories while supporting Financial, Utility, Court, Police, and file services.
Governance and operational ownership remained with the city IT organization, with Systems Analyst and Network Administrator roles responsible for ongoing administration, GPO-driven access control, backup and recovery validation, and change coordination with the IT Director. Rollout and maintenance emphasized integration with existing server and network monitoring processes, and the implementation was managed as a persistent municipal records infrastructure component rather than a temporary project.
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City of Mount Pearl Canada | Government | 200 | $30M | Canada | Laserfiche | Laserfiche Document Management | Document Management | 2013 | n/a |
In 2013, the City of Mount Pearl implemented Laserfiche Document Management, deploying a Document Management application to digitize municipal records and standardize intake workflows across city services. The initial rollout focused on converting paper archives and enabling electronic capture to support HR, Finance and Permitting processes.
The implementation emphasized Laserfiche Forms, workflow automation and records management modules. The city configured Laserfiche Forms for structured citizen interactions and built automated workflows to handle approvals and routing across HR, Finance and Permitting, while using records management capabilities to classify, retain and control access to municipal documents.
After more than ten years running Laserfiche on a self-hosted system, the city migrated Laserfiche Document Management to Laserfiche Cloud to retire servers and simplify management. The cloud transition centralized document repositories and workflow orchestration into a hosted architecture, reducing the on-premises server footprint and consolidating administration of Forms and workflow engines.
Operational coverage includes city departments for HR, Finance and Permitting, with governance changes that formalized records management controls and workflow-driven approvals. The case study cites improved data accuracy and faster citizen service delivery, and it explicitly references continued use of Forms, workflows and records management as core capabilities.
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Construction and Real Estate | 14766 | $36.8B | United States | Laserfiche | Laserfiche Document Management | Document Management | 2014 | n/a |
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Education | 1400 | $170M | United States | Laserfiche | Laserfiche Document Management | Document Management | 2019 | Canon USA |
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Education | 30000 | $5.2B | United States | Laserfiche | Laserfiche Document Management | Document Management | 2010 | n/a |
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Government | 411 | $53M | United States | Laserfiche | Laserfiche Document Management | Document Management | 2020 | n/a |
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Buyer Intent: Companies Evaluating Laserfiche Document Management
- Docunav Solutions, a United States based Professional Services organization with 25 Employees
- BlackRock, a United States based Banking and Financial Services company with 19900 Employees
- Wilmar International Indonesia, a Indonesia based Consumer Packaged Goods organization with 2000 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
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