List of Manhattan Active OMNI Customers
Manhattan Associates
2300 Windy Ridge Parkway, 10th Floor,
Atlanta, 30339, GA,
United States
Atlanta, 30339, GA,
United States
1 770-955-7070
Professional Services
4370
$1.1B
Since 2010, our global team of researchers has been studying Manhattan Active OMNI customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Manhattan Active OMNI for Order Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Manhattan Active OMNI for Order Management include: Sysco, a United States based Distribution organisation with 76000 employees and revenues of $78.80 billion, Nike, a United States based Retail organisation with 79400 employees and revenues of $51.36 billion, Dollar Tree, a United States based Retail organisation with 65894 employees and revenues of $17.58 billion, Kohl's Department Stores, a United States based Retail organisation with 87000 employees and revenues of $17.48 billion, PetSmart, a United States based Retail organisation with 56000 employees and revenues of $6.68 billion and many others.
Contact us if you need a completed and verified list of companies using Manhattan Active OMNI, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the SCM software purchases.
The Manhattan Active OMNI customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of SCM software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
Apply Filters For Customers
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
|---|---|---|---|---|---|---|---|---|---|---|---|
 |
Brooks Brothers Group | Retail | 541 | $126M | Australia | Manhattan Associates | Manhattan Active OMNI | Order Management | 2017 | n/a |
In 2017 Brooks Brothers Group implemented Manhattan Active OMNI as its Order Management platform. The deployment was positioned to unify ecommerce and store order flows across online channels and brick and mortar retail, aligning with a broader suite of technology initiatives led by the Global Chief Information Officer.
Manhattan Active OMNI was configured to provide omnichannel order orchestration, inventory visibility, fulfillment routing and returns workflows consistent with Order Management functional expectations. Configuration work emphasized multichannel order capture, real time inventory availability and fulfillment orchestration to support ecommerce, clienteling and in store pickup scenarios.
Integrations were explicitly tied to the enterprise stack, including Salesforce Commerce and Marketing Cloud for ecommerce and marketing, Epsilon CRM and Loyalty for customer data and loyalty management, MadMobile for clienteling and customer engagement, Micros Xstore for point of sale, and SAP FMS for financial management with live deployments in EMEA and APAC and implementation activity in Japan. Operational hosting and analytics work included migrations to AWS and integration with Retail Analytics and Dashboarding, while collaboration and productivity systems connected into Office 365.
Governance and rollout were executed under the Global CIO with global accountability for technology resources and a large India based center providing implementation and operational support. Manhattan Active OMNI Order Management was one of multiple coordinated programs in the Brooks Brothers technology roadmap, operating alongside Salesforce Commerce, Epsilon, MadMobile, Micros Xstore and SAP FMS to orchestrate omnichannel order and fulfillment processes.
|
 |
Catherines Stores Corporation | Retail | 10000 | $1.0B | United States | Manhattan Associates | Manhattan Active OMNI | Order Management | 2014 | n/a |
In 2014, Catherines Stores Corporation implemented Manhattan Active OMNI as its Order Management solution as part of a $70M strategic eCommerce program. The Manhattan Active OMNI deployment was executed alongside Oracle ATG to establish a common eCommerce platform serving all brands Maurices, Justice, Dress Barn, Lane Bryant and Catherines.
The implementation centralized order orchestration, inventory visibility, fulfillment routing and returns management to create a single order hub for both online and store channels. Configuration work focused on multibrand catalog support, order lifecycle management and rules based fulfillment logic delivered through Manhattan Active OMNI’s Order Management capabilities.
Integrations linked Manhattan Active OMNI with Oracle ATG powered storefronts and with distribution and store fulfillment workflows to unify order capture and fulfillment across brand websites and retail locations. Operational scope covered eCommerce, merchandising, distribution operations and store fulfillment teams, with governance that centralized order decisioning and standardized fulfillment processes across the five brands.
|
 |
David's Bridal | Retail | 7000 | $1.3B | United States | Manhattan Associates | Manhattan Active OMNI | Order Management | 2010 | n/a |
In 2010, David's Bridal implemented Manhattan Active OMNI for Order Management to centralize order orchestration and enable multi-channel fulfillment. The implementation used Manhattan Associates Distributed Order Management capabilities to support the opening of a second distribution center and to coordinate fulfillment across online and store channels, driving a reported 99.5% fill rate.
The deployment focused on Distributed Order Management as the core module, with configuration for order routing, allocation rules, inventory visibility, and fulfillment orchestration. Manhattan Active OMNI functioned as the centralized order repository and decision engine, enabling prioritized allocation and split-ship scenarios consistent with Order Management operational workflows.
Operational coverage included distribution and fulfillment sites, omnichannel order capture points, and supply chain operations, with the system governing inventory allocation and fulfillment workflows across retail and e-commerce business functions. Rollout emphasized enabling a new distribution center while standardizing order routing and allocation governance to support multi-site fulfillment.
Governance changes included centralized order orchestration and standardized allocation policies, with process updates in fulfillment and distribution teams to align with the Manhattan Active OMNI Order Management model. The implementation signal centers on combining Distributed Order Management capabilities with physical DC expansion to achieve high fill performance while unifying order handling across channels.
|
 |
Dollar Tree | Retail | 65894 | $17.6B | United States | Manhattan Associates | Manhattan Active OMNI | Order Management | 2022 | n/a |
In 2022, Dollar Tree implemented Manhattan Active OMNI as its Order Management platform to orchestrate omnichannel fulfillment across Dollar Tree and Family Dollar banners. The implementation was delivered as part of Dollar Tree Digital initiatives that included enabling buy‑online‑pick‑up‑in‑store and launching the Family Dollar mobile app.
Manhattan Active OMNI was configured to provide core order orchestration, inventory availability and store‑based fulfillment capabilities, with workflows to support BOPIS order capture from mobile and POS channels. The deployment used standard Order Management functionality for fulfillment routing and reservation logic to direct demand to distribution centers or store fulfillment points.
Technical integration and sequencing were coordinated with Manhattan Active WMS, which was implemented at a Dollar Tree distribution center, and with an in‑progress Manhattan Transportation Management System rollout. The OMNI implementation was aligned with concurrent enterprise POS upgrades and new handheld device provisioning to enable associate-driven pick, pack and pickup processes tied to the Family Dollar mobile app.
Operational scope covered both banners, distribution centers and store operations, with program governance led through Dollar Tree Digital at director level and supported by Agile, DevOps and RPA practices. Rollout sequencing prioritized DC WMS integration, then store POS and handheld provisioning, while merchandising consolidation projects using Oracle MFCS and Anaplan proceeded in parallel.
|
 |
Games Workshop | Retail | 2643 | $513M | United Kingdom | Manhattan Associates | Manhattan Active OMNI | Order Management | 2006 | n/a |
In 2006 Games Workshop implemented Manhattan Active OMNI, an Order Management application to centralize order orchestration for the retailer. The deployment was positioned to support omnichannel order capture and fulfillment across e-commerce and physical store channels for the UK-based company with approximately 2643 employees and reported revenue 513000000.
Manhattan Active OMNI was configured to deliver core Order Management capabilities including order lifecycle management, inventory visibility and allocation, fulfillment orchestration, and returns handling. Configuration work emphasized catalog-aware order routing, allocation logic tied to real-time inventory, and workflow-driven fulfillment processes consistent with Order Management best practices.
The implementation integrated with existing warehouse solutions, specifically Manhattan Associates WM Open 2009, 20014 and Datalinx v9.0, to synchronize inventory and fulfillment execution. Operational coverage included distribution center and store fulfillment workflows, ensuring order orchestration coordinated with warehouse execution for pick, pack and ship activities.
Governance focused on centralizing order governance and standardizing fulfillment workflows, with operational handoffs defined between supply chain, store operations and customer service functions. Process changes emphasized consistent order routing rules, inventory governance for allocation, and operational controls to align fulfillment execution with Order Management orchestration.
|
 |
|
Consumer Packaged Goods | 10500 | $1.9B | Mexico | Manhattan Associates | Manhattan Active OMNI | Order Management | 2015 | n/a |
|
|
|
|
Retail | 2000 | $360M | United States | Manhattan Associates | Manhattan Active OMNI | Order Management | 2020 | n/a |
|
|
|
|
Retail | 87000 | $17.5B | United States | Manhattan Associates | Manhattan Active OMNI | Order Management | 2015 | n/a |
|
|
|
|
Retail | 79400 | $51.4B | United States | Manhattan Associates | Manhattan Active OMNI | Order Management | 2015 | n/a |
|
|
|
|
Retail | 56000 | $6.7B | United States | Manhattan Associates | Manhattan Active OMNI | Order Management | 2016 | n/a |
|
Showing 1 to 10 of 14 entries
Buyer Intent: Companies Evaluating Manhattan Active OMNI
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Manhattan Active OMNI. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Manhattan Active OMNI for Order Management include:
- Calvin University, a United States based Education organization with 530 Employees
- The Children's Place, a United States based Retail company with 2530 Employees
- Lane Bryant, a United States based Retail organization with 4000 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
|---|---|---|---|---|---|---|---|---|
| No data found | ||||||||
FAQ - APPS RUN THE WORLD Manhattan Active OMNI Coverage
Manhattan Active OMNI is a Order Management solution from Manhattan Associates.
Companies worldwide use Manhattan Active OMNI, from small firms to large enterprises across 21+ industries.
Organizations such as Sysco, Nike, Dollar Tree, Kohl's Department Stores and PetSmart are recorded users of
Manhattan Active OMNI for Order Management.
Companies using Manhattan Active OMNI are most concentrated in Distribution and Retail, with adoption spanning over 21 industries.
Companies using Manhattan Active OMNI are most concentrated in United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Manhattan Active OMNI across Americas, EMEA, and APAC.
Companies using Manhattan Active OMNI range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 7.14%, large organizations with 1,001-10,000 employees - 42.86%, and global enterprises with 10,000+ employees - 50%.
Customers of Manhattan Active OMNI include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Manhattan Active OMNI customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Order Management.