List of MHR iTrent HR Customers
Nottingham, NG11 6LL,
United Kingdom
Since 2010, our global team of researchers has been studying MHR iTrent HR customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased MHR iTrent HR for Core HR from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using MHR iTrent HR for Core HR include: Manchester Community Safety Department, a United Kingdom based Professional Services organisation with 2200 employees and revenues of $5.11 billion, Admiral Group, a United Kingdom based Insurance organisation with 13000 employees and revenues of $5.10 billion, Gateshead Council Learningskills, a United Kingdom based Government organisation with 11000 employees and revenues of $4.00 billion, City of York Council, a United Kingdom based Government organisation with 3000 employees and revenues of $3.50 billion, University Of Cambridge United Kingdom, a United Kingdom based Education organisation with 11500 employees and revenues of $3.15 billion and many others.
Contact us if you need a completed and verified list of companies using MHR iTrent HR, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The MHR iTrent HR customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Abel & Cole | Retail | 573 | $101M | United Kingdom | MHR (formerly MidlandHR) | MHR iTrent HR | Core HR | 2012 | n/a |
In 2012, Abel & Cole implemented MHR iTrent HR as its Core HR solution. The MHR iTrent HR deployment was positioned to support HR and payroll operations for the UK retail business, delivering a centralized HR and payroll record store and workflow engine for personnel administration and pay processing.
Configuration and functional focus emphasized payroll processing, employee record management, and formalized HR workflows to align personnel administration with finance controls, including disciplinary and grievance case workflows. The Head of Finance acted as the main point of contact for Directors, group head office and audit partners, and led planning, coordination and management of the Finance team while managing three direct reports.
The implementation ran in parallel with other finance and expense tools, notably Concur for staff expenses and an email remittance advice solution on Microsoft Dynamics AX 2012, with management accounts loaded into Oracle Hyperion Financial Management for group consolidation and weekly and monthly reporting to group head office. Operational scope included finance and HR process integration points, payments authorization via Lloydslink and PT X, and provision of audit and tax information at year end.
Governance and rollout responsibilities were retained within the finance leadership, who implemented new systems and software upgrades to improve departmental efficiencies and represented the company at disciplinary and grievance hearings. Automation and streamlining of reporting processes was an explicit outcome, saving over half a day monthly, and the documented system implementations include Concur, MHR iTrent HR and email remittance advice on AX 2012.
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Acorns Children's Hospice Trust | Non Profit | 360 | $72M | United Kingdom | MHR (formerly MidlandHR) | MHR iTrent HR | Core HR | 2015 | n/a |
In 2015, Acorns Children's Hospice Trust implemented MHR iTrent HR as its Core HR application. The deployment centralized administrative and strategic HR functions within the HR team to support consistent HR operations across the charity.
MHR iTrent HR was configured to manage employee data and personnel records, enable case handling for employee queries, and provide scheduled HR reporting. Day to day use included handling employee queries, providing HR advice, and preparing regular HR reports for senior HR leadership.
Operational scope focused on the HR department, with HR Advisors and the Head of HR using MHR iTrent HR to manage employee lifecycle activities and administrative workflows. The system served as the primary repository for employee records and operational HR case work across the organization.
Governance emphasized HR team ownership of system processes, embedding workflows and report schedules into routine HR operations to ensure smooth operation and escalation to the Head of HR when required. This governance model positioned HR Advisors and the Head of HR as primary administrators for case management and reporting workflows.
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ACS International School Cobham | Education | 600 | $120M | United Kingdom | MHR (formerly MidlandHR) | MHR iTrent HR | Core HR | 2014 | n/a |
In 2014 ACS International School Cobham implemented MHR iTrent HR as its Core HR application. The deployment supported an employee population of approximately 600 across three ACS campuses in the United Kingdom, centralizing HR record keeping and staffing processes within a single HR/Payroll system.
MHR iTrent HR was configured to manage employee data and staffing records, produce Contracts of Employment for new hires, and capture payroll-related changes ahead of payroll deadlines. The system was also used to run employee reports and process routine HR queries, with explicit workflows for inputting new staff into the staffing system and maintaining the Single Central Register in line with ISI requirements.
Operationally the implementation extended across HR administration functions including recruitment reference collection for the previous five years, comprehensive pre-employment and safeguarding checks such as DBS checks, Barred List Checks, International Police checks, Management Prohibition Checks and Teacher Prohibition checks, absence management through sign-in sheets and return to work documentation, and processing employee expenses for Home-Leave and Relocation benefits. Governance responsibilities were concentrated in the HR administrator role, which handled day to day enquiries, reference requests, staffing data maintenance in MHR iTrent HR, and coordination of paperwork for payroll and compliance processes.
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Admiral Group | Insurance | 13000 | $5.1B | United Kingdom | MHR (formerly MidlandHR) | MHR iTrent HR | Core HR | 2019 | n/a |
In 2019, Admiral Group implemented MHR iTrent HR as its Core HR platform, initiating a program to centralize HR and payroll processes within the enterprise human capital stack. The deployment targeted core payroll processing, employee records, absence management, and HR workflow orchestration, establishing MHR iTrent HR as the authoritative system of record for those functions.
Configuration work emphasized payroll rebuild and absence configuration, reflecting explicit remediation activity documented after initial rollout. MHR iTrent HR was configured with HR workflow development to automate task routing, and the implementation included targeted training in iTrent processes to embed operational procedures and handover knowledge into HR and payroll teams.
Operational tuning and reporting were significant parts of post‑go live activity, delivered by a Payroll Compliance Officer who performed a full analysis of iTrent issues with payroll and HR between November 2020 and November 2021. Business Objects Reporting was developed to surface transactional and audit data, improving the usefulness of audit outputs and supporting compliance reviews.
Governance changes focused on work process documentation and operational resilience, with new work processes created to increase accuracy and to harden payroll and absence workflows. Operational coverage included HR and payroll teams supporting Admiral Group operations, with visible site-level activity in Northampton, England, where remediation and training work were carried out.
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Admiral Law | Professional Services | 502 | $24M | United Kingdom | MHR (formerly MidlandHR) | MHR iTrent HR | Core HR | 2020 | n/a |
In 2020, Admiral Law implemented MHR iTrent HR as its Core HR solution. The deployment centralized employee master data and core HR processes for the firm, covering roughly 502 employees based in the United Kingdom.
MHR iTrent HR was configured to manage core employee records, onboarding, absence management, and performance tracking, and to interface with payroll processing functions identified in internal HR workflows. The implementation leveraged MHR iTrent HR self service and workflow automation capabilities to route approvals, automate personnel changes, and standardize data capture across hiring and leaver processes.
Integrations focused on keeping HR operational flows unified within the MHR iTrent HR environment, including payroll processing continuity and HR case handling, without introducing externally named third party connectors. Operational coverage included HR and People Operations teams, line managers, and office locations such as Cardiff, Wales, reflecting usage by roles including Senior Legal Advisor staff who list iTrent HR and payroll software as part of their operating skills.
Governance was instituted through defined HR process ownership, role based access controls, and audit trails within MHR iTrent HR, alongside structured user training for HR administrators and hiring managers. The program emphasized standardized workflows and data governance to maintain single source of truth for employee information under the Core HR application.
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Non Profit | 95 | $4M | United Kingdom | MHR (formerly MidlandHR) | MHR iTrent HR | Core HR | 2016 | n/a |
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Manufacturing | 3700 | $1.8B | United Kingdom | MHR (formerly MidlandHR) | MHR iTrent HR | Core HR | 2019 | n/a |
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Professional Services | 978 | $128M | United Kingdom | MHR (formerly MidlandHR) | MHR iTrent HR | Core HR | 2019 | n/a |
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Non Profit | 550 | $83M | United Kingdom | MHR (formerly MidlandHR) | MHR iTrent HR | Core HR | 2017 | n/a |
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Government | 415 | $52M | United Kingdom | MHR (formerly MidlandHR) | MHR iTrent HR | Core HR | 2017 | n/a |
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Buyer Intent: Companies Evaluating MHR iTrent HR
- North Hertfordshire District Council, a United Kingdom based Government organization with 500 Employees
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