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List of Mitratech Collaboration Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
Arnold & Porter Kaye Scholer Professional Services 22 $3M United States Mitratech Mitratech Collaboration Legal Time and Billing 2015 n/a
In 2015, Arnold & Porter Kaye Scholer deployed Mitratech Collaboration for Legal Time and Billing. The deployment focused on firm eBilling operations and was administered by the firm’s Electronic Billing Coordinator and the eBilling team based in the Tallahassee office, supporting account specialists, attorneys and client-facing billing workflows. Mitratech Collaboration was configured to manage client eBilling onboarding, user and matter provisioning, timekeeper maintenance, and billing error troubleshooting. Operational capabilities implemented included creation of training and onboarding materials for new coordinators, centralized tracking and response to help requests via a shared inbox, and administration of matter plans and timekeeper updates to maintain billing data integrity. The Mitratech Collaboration implementation operated alongside a broad eBilling ecosystem, with administrative touchpoints to eBilling Hub, Ascent, BillingPoint, Collaborati, CounselGo, CounselLink, Legal Tracker, Tymetrix 360 and approximately 30 other external eBilling systems listed by the firm. Integration and operational links extended to internal systems used by the billing team, specifically Aderant for matter lookups, iManage for document context, and standard productivity tools including Excel, Outlook, Word, Zoom and SharePoint. Governance emphasized centralized eBilling administration by a dedicated coordinator team, standardized onboarding and training procedures, and documented troubleshooting workflows to resolve client and attorney billing queries. Routine governance activities included provisioning new users, accounts and matters, updating and requesting timekeepers, and coordinating special projects across the firm’s eBilling toolset with Mitratech Collaboration serving as a core coordination platform.
Ballard Spahr Professional Services 1900 $484M United States Mitratech Mitratech Collaboration Legal Time and Billing 2017 n/a
In 2017 Ballard Spahr deployed Mitratech Collaboration to centralize Legal Time and Billing across its practice groups. The initial implementation targeted billing operations for the Denver Office and supported time capture, matter-level invoicing, and invoice workflow orchestration for Real Estate, Litigation, and Mergers and Acquisitions departments. Ballard Spahr is a 1,900 employee professional services firm and the Mitratech Collaboration deployment was scoped to align billing controls with firm-wide matter accounting and fee recovery processes. Configuration work centered on time entry validation, billing workflow rules, invoice assembly and e-billing compliance controls consistent with a Legal Time and Billing application. The deployment included role-based access for billing specialists and approvers, automated routing for bill reviews and approvals, and configurable invoice templates to support client billing preferences. Reporting capabilities were configured to deliver timely, confidential summaries to practice leaders and finance stakeholders. Mitratech Collaboration was integrated with external e-billing channels used by the firm, including Serengeti, Collaborati, Tymetrix 360, CounselGo, CounselLink, Legal Exchange, and an e-Billing Hub for selected clients, enabling electronic invoice delivery and compliance checks. Operational coverage emphasized the Denver Office billing team, where the Lead Biller managed billing for three departments and provided single-call resolution for most billing issues. Handling of time-sensitive and confidential information was codified into the workflow and reporting processes. Governance included a centralized billing administration model in Denver with defined accountability for invoice accuracy and timely distribution to stakeholders. During the 2017 to 2019 period the Lead Biller using these tools recorded and managed year-end billing and collections exceeding $1.5 million, and provided accurate, timely reports to appropriate parties while maintaining confidentiality.
Berry Appleman & Leiden Professional Services 1300 $624M United States Mitratech Mitratech Collaboration Legal Time and Billing 2018 n/a
In 2018 Berry Appleman & Leiden implemented Mitratech Collaboration for Legal Time and Billing. The deployment targeted the firm s centralized billing and financial reporting operations and was positioned to support attorneys, paralegals, billing specialists and accounts receivable staff across the organization. Mitratech Collaboration was configured to provide core Legal Time and Billing capabilities including time capture alignment with matter and rate schedules, configurable invoice templates, exportable LEDES files, Excel spreadsheets and PDF invoice outputs, and accrual reporting for month end. The implementation included configuration of billing rules, invoice formatting engines and test scenarios used during user acceptance testing with the financial reporting team. The solution was provisioned to produce invoice files and formats that aligned with the external billing portals the firm used for submissions, including Serengeti, CounselGo, Collaborati and DoeLegal Ascent, enabling the billing team to prepare and submit invoices in the required formats. Operational coverage included bill preparation, escalated bill discrepancy research, refund approval workflows coordinated with management, and reconciliation handoffs to Accounts Receivable. Governance and process workstreams emphasized training and role based operating procedures, with billing specialists trained to use Mitratech Collaboration for complex invoice assembly, creation of standardized templates for refunds and write off scenarios, and collaboration with the financial reporting team to author test scripts and perform user acceptance testing. The implementation centralized billing configuration, invoice template ownership and acceptance criteria, and embedded approval steps for special invoice submissions as part of the firm s billing governance.
Borah, Goldstein, Altschuler, Nahins & Goidel Professional Services 200 $23M United States Mitratech Mitratech Collaboration Legal Time and Billing 2017 n/a
In 2017, Borah, Goldstein, Altschuler, Nahins & Goidel implemented Mitratech Collaboration to address Legal Time and Billing needs across its accounts receivable and client billing operations. The initial deployment focused on the firm’s Accounts Receivable team in New York and aimed to centralize invoice creation, collections workflows, and electronic billing submission. Mitratech Collaboration was configured to support core Legal Time and Billing functionality including invoice generation and editing, automated collections communications, and AR case tracking. The implementation embedded an email automated collection system to sequence dunning communications, route high dollar receivables to collectors, and reduce manual follow up for the three person collections team. The Mitratech Collaboration deployment was integrated with external e-billing and payment endpoints explicitly used by the firm, including Bottomline Technology, CounselGo, Callaborati, and Coupa Supplier and Vendor Café, and it supported electronic invoice submission and e-mail delivery workflows. Operational coverage extended to billing coordination tasks such as editing invoice descriptions, e-mailing invoices, and submitting invoices through the firm’s known electronic billing portals. Operational governance was driven by the Accounts Receivable supervisor who managed a team of three collectors and restructured AR workflows to enable work from home by coordinating with the firm’s technology team. Process controls introduced included client guideline driven billing, invoice validation to resolve errors prior to client delivery, regular employee performance evaluation, and automated collection sequencing, the latter of which the firm reported improved cash flow on current and high dollar receivables.
Bovis, Kyle, Burch & Medlin Professional Services 100 $12M United States Mitratech Mitratech Collaboration Legal Time and Billing 2016 n/a
In 2016 Bovis, Kyle, Burch & Medlin implemented Mitratech Collaboration for Legal Time and Billing to centralize firm billing and accounting workflows. The deployment focused on the firm accounting function and supported full cycle accounting tasks performed by the in-house accounting assistant team, including accounts payable processing, vendor file maintenance, check printing and distribution, accounts receivable invoicing, cash application and daily remote deposits, and collections as documented in internal billing operations. Mitratech Collaboration was configured to enforce client billing guidelines and to generate invoices using client-specific templates and billing rules, aligning with the firm practice of submitting e-bills via client billing software. Functional capabilities implemented included time and fee capture and validation, invoice generation and formatting, an e-billing adapter for standardized submission formats, AR ledger workflows for cash application and unapplied cash resolution, and AP workflows for vendor reconciliation and statement resolution. Integrations were implemented to support outbound electronic billing to client portals and e-billing systems referenced by the firm, including Collaborati, TyMetrix, Legal Exchange and Legal Solutions, enabling automated e-bill submission consistent with client requirements. Operational coverage concentrated on the accounting and billing teams within the firm, with governance established through billing approval workflows, client-specific billing compliance rules, and structured invoice review and dispute processes to standardize execution across client engagements.
Professional Services 130 $15M United States Mitratech Mitratech Collaboration Legal Time and Billing 2019 n/a
Professional Services 290 $50M United States Mitratech Mitratech Collaboration Legal Time and Billing 2020 n/a
Professional Services 150 $20M United States Mitratech Mitratech Collaboration Legal Time and Billing 2017 n/a
Professional Services 200 $22M United States Mitratech Mitratech Collaboration Legal Time and Billing 2015 n/a
Professional Services 3500 $2.0B United States Mitratech Mitratech Collaboration Legal Time and Billing 2020 n/a
Showing 1 to 10 of 62 entries

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FAQ - APPS RUN THE WORLD Mitratech Collaboration Coverage

Mitratech Collaboration is a Legal Time and Billing solution from Mitratech.

Companies worldwide use Mitratech Collaboration, from small firms to large enterprises across 21+ industries.

Organizations such as Kirkland & Ellis, Morgan Lewis, Greenberg Traurig, King & Spalding and Cooley LLP are recorded users of Mitratech Collaboration for Legal Time and Billing.

Companies using Mitratech Collaboration are most concentrated in Professional Services, with adoption spanning over 21 industries.

Companies using Mitratech Collaboration are most concentrated in United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Mitratech Collaboration across Americas, EMEA, and APAC.

Companies using Mitratech Collaboration range from small businesses with 0-100 employees - 29.03%, to mid-sized firms with 101-1,000 employees - 46.77%, large organizations with 1,001-10,000 employees - 24.19%, and global enterprises with 10,000+ employees - 0%.

Customers of Mitratech Collaboration include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Mitratech Collaboration customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Legal Time and Billing.