List of Navan Expense (ex TripActions Liquid) Customers
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United States
Since 2010, our global team of researchers has been studying Navan Expense (ex TripActions Liquid) customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Navan Expense (ex TripActions Liquid) for Expense Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Navan Expense (ex TripActions Liquid) for Expense Management include: Epicor, a United States based Professional Services organisation with 4600 employees and revenues of $1.29 billion, Upstart Holdings, Inc., a United States based Professional Services organisation with 1497 employees and revenues of $850.0 million, GitLab, a United States based Professional Services organisation with 2375 employees and revenues of $759.0 million, Tronox Australia, a Australia based Oil, Gas and Chemicals organisation with 1300 employees and revenues of $704.0 million, ESW, a Ireland based Professional Services organisation with 989 employees and revenues of $231.0 million and many others.
Contact us if you need a completed and verified list of companies using Navan Expense (ex TripActions Liquid), including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Alation | Professional Services | 800 | $160M | United States | Navan (formerly TripActions) | Navan Expense (ex TripActions Liquid) | Expense Management | 2019 | n/a |
In 2019, Alation implemented Navan Expense (ex TripActions Liquid) as its Expense Management platform. The Accounting organization, led by the Accounting Manager reporting to the Director of Accounting, led the configuration and operational rollout to support corporate travel and employee expense workflows.
Configuration focused on core Expense Management capabilities including expense capture and receipt imaging, corporate card reconciliation, automated policy enforcement, multi-level approval workflows, and expense accruals to feed month-end close activities. The implementation emphasized controls and compliance workflows to support intercompany accounting, prepaid and accrual treatment, and consolidation processes across five subsidiaries.
The Navan Expense workstream was executed alongside broader finance systems activity, notably the company s NetSuite ERP implementation and the adoption of FloQast for month-end close orchestration, enabling coordinated data and process handoffs between expense operations, accounts payable, and FP&A. Operational coverage for the platform included Accounting, Accounts Payable, and FP&A, with the Accounting Manager serving as the functional lead and liaison to auditors during the first year audit.
Governance and process changes included updates to the chart of accounts and general ledger mappings to accommodate new expense posting flows, tighter month-end close tasks around expense accruals, and streamlining of accounts payable processes. The program delivered explicit operational improvements documented by the finance team, including a reduction in time to close by two business days, and supported ongoing activities such as fluctuation analysis and multi-entity financial reporting.
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Epicor | Professional Services | 4600 | $1.3B | United States | Navan (formerly TripActions) | Navan Expense (ex TripActions Liquid) | Expense Management | 2020 | n/a |
In 2020, Epicor implemented Navan Expense (ex TripActions Liquid) as part of an end-to-end travel, expense, and corporate card solution. The deployment was executed globally across all Epicor offices, with the full Navan Travel, Expense, Cards suite live in under 60 days and Navan Expense specifically provisioned and distributed in less than two weeks, supporting Epicor’s corporate travel and payment workflows at scale. This engagement is classified under Expense Management and targeted finance, procurement, travel managers, executive assistants, and general employees within the organization.
Navan Expense was configured to provide centralized administrative controls, real-time policy enforcement, corporate card issuance, and categorized transaction visibility. Epicor leveraged the Navan admin console to translate written policy into dynamic controls, enabling on-the-fly policy updates and automated controls at the point of sale. The solution also encompassed booking workflows for hotels, flights, and cars, mobile access and chat support to reduce manual intervention in bookings and expense submissions.
Operational coverage emphasized a single platform and one access point for all global employees, consolidating Travel, Expense, and Cards into a unified operational layer. Navan handled rollout activities including card distribution, hosted training sessions, short explainer videos, and user guides to accelerate adoption. The deployment model reduced the need for regionally staggered go lives, enabling a single coordinated global launch with Navan presence during cutover.
Governance was restructured around proactive, real-time policy updates and regular account management cadences, including weekly feedback meetings between Epicor and Navan to address issues and refine controls. Training was multi-format, combining five-minute explainer videos, concise user guides, and live sessions to accommodate different user consumption preferences. Finance and procurement functions adopted Navan cards with confidence due to the enhanced visibility and immediate policy enforcement available through Navan Expense.
Explicit results reported by Epicor include a 66% reduction in time spent on expense reporting, booking workflows that require approximately one third of the prior booking time, increased user satisfaction, higher adoption and productivity, and improved visibility and control that reduced out-of-policy spend. Navan Expense delivered categorized transaction visibility and administrative control that allowed Epicor to scale corporate payments while maintaining compliance and operational oversight.
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ESW | Professional Services | 989 | $231M | Ireland | Navan (formerly TripActions) | Navan Expense (ex TripActions Liquid) | Expense Management | 2019 | n/a |
In 2019, ESW implemented Navan Expense (ex TripActions Liquid) as its Expense Management solution. Navan Expense was deployed as a digital travel and expense platform integrated into ESW’s ERP landscape to centralize corporate travel payments and expense reporting.
The Navan Expense implementation included configuration of expense capture, approval workflows, corporate payment reconciliation, and automated ledger posting capabilities consistent with Expense Management functional patterns. Navan Expense was configured to feed transactional expense data into Microsoft Dynamics D365 Finance modules to support accounts payable and general ledger accuracy and to improve audit traceability.
Integrations extended beyond the core finance stack, ESW linked Navan with Microsoft Dynamics D365 Finance, Kefron, and cross-functional systems coordinated through ServiceNow and Salesforce to maintain consistent request and approval workflows. The platform rollout was operationally scoped to finance and HR processes and aligned with broader ERP transformation activities that standardized configurations across multiple legal entities.
Governance for the Navan Expense deployment followed ESW’s ERP product roadmap and testing regime, including unit, development, and UAT cycles, accompanied by training materials and user manuals to accelerate adoption. The digital travel expense platform was implemented in two weeks and achieved a 60% reduction in processing time while enhancing audit readiness, reflecting outcomes explicitly recorded by ESW.
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GitLab | Professional Services | 2375 | $759M | United States | Navan (formerly TripActions) | Navan Expense (ex TripActions Liquid) | Expense Management | 2019 | n/a |
In 2019, GitLab implemented Navan Expense (ex TripActions Liquid) as its Expense Management platform. The SaaS deployment centralized employee expense reporting, corporate card reconciliation, automated receipt capture, policy enforcement, and multi-level approvals to support finance, accounts payable, and travel program operations across the company.
Navan Expense (ex TripActions Liquid) was configured to enforce spend controls, automate expense-to-card matching, and provide audit-ready transaction records for finance teams. The implementation emphasized workflow automation for approvals and reconciliation, and integrated expense reporting capabilities consistent with Expense Management category best practices.
Tax and invoicing remained managed through GitLab’s existing tax stack, with Avalara AvaTax calculating sales and use tax for transactions and invoices recorded on Zuora, and Avalara performing automatic state return filings in the USA. GitLab’s Canada posture is explicitly documented, GitLab Inc is registered as non-resident for GST HST, PST, and QST, customers who supply a TQ number should not be charged QST, and QST returns are filed quarterly. Quarterly nexus analysis is performed to validate filing obligations by state, and finance governance incorporates these tax controls alongside the Navan Expense operational model.
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Tronox Australia | Oil, Gas and Chemicals | 1300 | $704M | Australia | Navan (formerly TripActions) | Navan Expense (ex TripActions Liquid) | Expense Management | 2020 | n/a |
In 2020, Tronox Australia implemented Navan Expense (ex TripActions Liquid) for Expense Management to centralize global travel and expense visibility across its mining and manufacturing footprint. The move consolidated multiple country-specific travel arrangements into a single, global platform to support employees traveling between the U.S., Australia, Saudi Arabia, South Africa, Brazil, France, the Netherlands, and the UK, including remote site access and extended trips required by operational logistics.
The implementation configured Navan Expense to deliver an Admin Dashboard, comprehensive travel and bookings reporting, and real-time alerts and notifications, including COVID-19 reproduction numbers and global travel trends. Data was made exportable for downstream analysis, and reporting capabilities were used for monthly and quarterly visibility into traveler location and duration, aligning expense and travel data under the Expense Management application.
Operational coverage extended across global mobility, travel management, and finance functions, and supported essential travel continuity during 2020 when some employees remained on the road. The platform centralized travel and expense workflows for executive assistants, travel managers, and finance teams, improving contextual visibility into itineraries and entry requirements for remote sites.
Governance and agent-led support were formalized with a designated 24/7/365 travel agent team of 16 experienced agents spanning time zones, who were embedded to learn Tronox travel patterns and provide account-specific service. Navan Expense (ex TripActions Liquid) delivered a measurable service experience reflected in a reported customer satisfaction rating of 96 percent, while administrative users leveraged dashboard reporting to monitor compliance and travel patterns.
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Professional Services | 1497 | $850M | United States | Navan (formerly TripActions) | Navan Expense (ex TripActions Liquid) | Expense Management | 2018 | n/a |
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Buyer Intent: Companies Evaluating Navan Expense (ex TripActions Liquid)
- Flutter Entertainment Ireland, a Ireland based Professional Services organization with 23053 Employees
- University of Tennessee, a United States based Education company with 8110 Employees
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