List of NEC Housing Customers
Hemel Hempstead, HP2 7DX,
United Kingdom
Since 2010, our global team of researchers has been studying NEC Housing customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased NEC Housing for Real Estate Property Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using NEC Housing for Real Estate Property Management include: London and Quadrant, a United Kingdom based Construction and Real Estate organisation with 3747 employees and revenues of $1.51 billion, Haringey Council, a United Kingdom based Government organisation with 3050 employees and revenues of $1.36 billion, NHS Lothian, a United Kingdom based Healthcare organisation with 3000 employees and revenues of $500.0 million, Richmond and Wandsworth Councils, a United Kingdom based Government organisation with 3000 employees and revenues of $350.0 million, Colchester Borough Council, a United Kingdom based Government organisation with 1700 employees and revenues of $224.0 million and many others.
Contact us if you need a completed and verified list of companies using NEC Housing, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The NEC Housing customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Colchester Borough Council | Government | 1700 | $224M | United Kingdom | NEC Software Solutions UK | NEC Housing | Real Estate Property Management | 2020 | n/a |
In 2020 Colchester Borough Council implemented NEC Housing as a cloud-based housing management system to provide a single view of residents for Colchester Borough Homes, the council housing service operating across Colchester, UK. NEC Housing was adopted as a Real Estate Property Management application to centralize tenant records and support tenant-facing digital services.
The deployment emphasized tenant self-service capabilities, including online rent transactions and repairs reporting, and included mobile-enabled staff workflows. Module usage inferred from vendor reporting and housing-technology coverage included mobile working, appointments scheduling, and assets and contractor management, configured to support case management, work orders, and resident communications within NEC Housing.
Operational coverage targeted housing management, tenancy administration, repairs and maintenance coordination, and field operatives, enabling remote access for staff during the pandemic. The implementation was delivered as a cloud-hosted service, enabling mobile workforce access and a consolidated resident profile to support contact centre and field workflows.
Rollout was executed remotely and went live in just over 11 months, with governance focused on configuration of tenant self-service and field mobility processes to replace manual workflows. The go-live improved digital services for tenants in Colchester, UK, by providing online rent and repairs channels and mobile-enabled operations for housing staff.
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Haringey Council | Government | 3050 | $1.4B | United Kingdom | NEC Software Solutions UK | NEC Housing | Real Estate Property Management | 2019 | n/a |
Haringey Council implemented NEC Housing in 2019 when Homes for Haringey signed a contract in late 2019 to move to NPS NEC Housing. The adoption introduced Dashboards, Housing Online and CRM modules from NEC Software Solutions UK to consolidate housing management and analytics across the borough.
NEC Housing was configured to deliver centralized tenancy management through Housing Online, tenant engagement and case management via the CRM, and consolidated operational reporting through Dashboards. These components were implemented within a Real Estate Property Management context to support tenancy administration, case workflows and performance reporting.
The deployment scope targeted borough-wide housing operations overseen by Homes for Haringey, focusing on unifying data and processes for tenant-facing services and departmental housing teams. Programme documentation indicates the design emphasized centralisation of housing operations and analytics to provide a single operational view across sites and teams.
NEC Software Solutions UK's 2019/20 annual review explicitly cites the Dashboards, Housing Online and CRM modules as part of the programme, and the initiative aimed to centralise housing operations and improve tenant-facing services in Haringey, United Kingdom.
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London and Quadrant | Construction and Real Estate | 3747 | $1.5B | United Kingdom | NEC Software Solutions UK | NEC Housing | Real Estate Property Management | 2021 | n/a |
In 2021 London and Quadrant implemented NEC Housing within its Real Estate Property Management environment as a core component of a wider Transformation Programme. The implementation ran in parallel with replacement projects for Financial Management System Unit4, procurement system Proactis and Unit4 FP&A, and included explicit integration, data migration and master data management workstreams.
NEC Housing was configured to support Housing Income Management and tenancy lifecycle workflows, with configuration emphasis on rent billing schedules, arrears workflow automation and tenancy account reconciliation. The deployment leveraged standard Real Estate Property Management capabilities to centralize income processing and operational case management within the housing management function.
Integrations connected NEC Housing to Unit4 financials, Proactis procurement and FP&A processes via an integration layer, and required staged data migration and master data consolidation across housing and finance domains. Operational coverage focused on housing operations, income management and finance teams, with IT responsible for integration orchestration, testing and cutover coordination.
Delivery governance was managed through a central Transformation Programme with appointed delivery leadership and active change management, including oversight of a reported delivery budget of £5m and remediation of prior trust and communication issues between IT, housing management and finance. Contribution to the programme business case is documented as enabling value for money and supporting the realisation of planned business benefits.
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Healthcare | 3000 | $500M | United Kingdom | NEC Software Solutions UK | NEC Housing | Real Estate Property Management | 2018 | n/a |
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Government | 3000 | $350M | United Kingdom | NEC Software Solutions UK | NEC Housing | Real Estate Property Management | 2019 | n/a |
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Buyer Intent: Companies Evaluating NEC Housing
- Bristol City Council, a United Kingdom based Government organization with 6000 Employees
- SThree, a United Kingdom based Professional Services company with 2742 Employees
- London and Quadrant, a United Kingdom based Construction and Real Estate organization with 3747 Employees
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