List of Oracle Guided Learning Customers
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Since 2010, our global team of researchers has been studying Oracle Guided Learning customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Oracle Guided Learning for Onboarding, Digital Adoption from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Oracle Guided Learning for Onboarding, Digital Adoption include: Fife Council, a United Kingdom based Government organisation with 17500 employees and revenues of $17.14 billion, Deutsche Bahn, a Germany based Transportation organisation with 324136 employees and revenues of $6.60 billion, AmTrust Financial Services, a United States based Insurance organisation with 9300 employees and revenues of $5.81 billion, Duracell, a United States based Manufacturing organisation with 3300 employees and revenues of $2.40 billion, ACI Worldwide, a United States based Professional Services organisation with 2903 employees and revenues of $1.76 billion and many others.
Contact us if you need a completed and verified list of companies using Oracle Guided Learning, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Oracle Guided Learning customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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ACI Worldwide | Professional Services | 2903 | $1.8B | United States | Oracle | Oracle Guided Learning | Onboarding,Digital Adoption | 2020 | n/a |
In 2020, ACI Worldwide deployed Oracle Guided Learning alongside Oracle Cloud ERP to accelerate adoption of the Fusion Expense module for approximately 4,000 employees. The implementation was positioned under the Onboarding,Digital Adoption category to provide in-application, contextual training and to embed process guidance directly in end users’ workflows.
Oracle Guided Learning was configured to deliver step-by-step guidance and workflow prompts inside Oracle Cloud ERP, targeting new process areas such as employee capture and update of banking details, expense report submission, and the new requisition creation flow. The implementation emphasized employee self-service capabilities, with Oracle Guided Learning providing embedded walkthroughs, task-based coaching, and just-in-time help to reduce reliance on instructor-led training.
The Guided Learning deployment was integrated into the Oracle Cloud ERP environment and aligned specifically with the Fusion Expense module and the newly consolidated purchasing workflow. Operational coverage included Accounts Payable, Purchasing, and Accounting teams, reflecting a shift from a prior standalone purchasing system to an all-in-one cloud application where employees now raise requisitions directly into the system.
Governance and process changes were implemented to support the shift to employee self-service, enabling Accounts Payable to refocus on higher-value activities rather than administrative data entry. Reported outcomes included faster expense report processing, quicker employee reimbursements, elimination of manual requisition entry by Purchasing, cleaner banking data at go-live because employees entered their own details, reduced training burden due to in-application learning, and improved employee satisfaction as documented by ACI’s accounting leadership.
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AmTrust Financial Services | Insurance | 9300 | $5.8B | United States | Oracle | Oracle Guided Learning | Onboarding,Digital Adoption | 2016 | n/a |
In 2016, AmTrust Financial Services implemented Oracle Guided Learning on their website to provide a dedicated Onboarding,Digital Adoption layer for customer-facing web experiences. Oracle Guided Learning was embedded as a client-side guidance layer on AmTrust’s public web properties to deliver in-browser walkthroughs and contextual help tied to web navigation and form flows.
Configuration centered on Oracle Guided Learning’s authoring environment and runtime guidance modules, including guided tours, contextual tooltips, onboarding flows, and searchable help content. Content was organized and staged through the application’s management console, enabling targeted guidance mapping to specific pages and user journeys on the site.
Operational scope was the customer-facing website, where Oracle Guided Learning delivers step-by-step assistance and self-service coaching across public web pages and interactive forms. Governance emphasized centralized content authoring, version control, and staged rollouts to production to manage guidance revisions and maintain consistency of onboarding content.
AmTrust Financial Services, Oracle Guided Learning, and the Onboarding,Digital Adoption implementation together establish a web-level guidance capability that supports customer onboarding and ongoing digital adoption through in-browser instruction and contextual help.
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Deutsche Bahn | Transportation | 324136 | $6.6B | Germany | Oracle | Oracle Guided Learning | Onboarding,Digital Adoption | 2021 | n/a |
In 2021, Deutsche Bahn configured Oracle Guided Learning to support Onboarding,Digital Adoption for its Oracle Cloud HCM rollout, delivering role based in application guidance localized to the company specific MyPerformance Management solution. The implementation was part of a broader HR modernization that deployed Oracle Cloud HCM, Oracle Performance Management and Oracle Succession Planning on Oracle Cloud Infrastructure, and targeted a multinational, mobile workforce of roughly 200,000 employees in Germany and Europe.
The Oracle Guided Learning implementation was embedded directly into the MyPerformance Management mPM application to provide step by step, role based training inside the application, and to qualify blue collar and desk employees to use Oracle Cloud HCM at their own pace. Configuration work included localization for German language and alignment of guided flows to the mPM performance, feedback and succession workflows, enabling in application prompts for goal management, feedback submission and self nomination processes.
Integrations and operational coverage were explicit, Oracle Guided Learning was delivered alongside MyImpuls Feedback and Oracle Succession Planning, and ran on Oracle Cloud Infrastructure to meet Deutsche Bahn security and performance requirements. Adoption support was provided by Oracle University through configurable, in application guidance, and Oracle Consulting served as the implementation partner that coordinated the two phase rollout, which began with 3,000 executives in July 2019 and expanded to 200,000 employees in January 2021.
Governance and change management included over 1,000 team sessions and workshops to define implementation steps, role mapping and concept delivery, and the guided learning content was tied to business driven processes for performance management and succession planning. The program produced explicit outcomes reported by Deutsche Bahn, including 57,000 pieces of feedback submitted since launch, a reduction in time to fill vacancies by more than half using Oracle Succession Planning, and approximately 10,000 self nominations for successor roles, 75 percent of which were for different business areas.
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Duracell | Manufacturing | 3300 | $2.4B | United States | Oracle | Oracle Guided Learning | Onboarding,Digital Adoption | 2022 | n/a |
In 2022, Duracell implemented Oracle Guided Learning to support Onboarding,Digital Adoption use cases across HR learning workflows. The deployment concentrated on the Global HR L&D organization and HR Shared Services, positioning Oracle Guided Learning as the primary tool for in-application coaching tied to employee onboarding and recurring digital adoption needs.
Configuration emphasized guided in-application walkthroughs, contextual microlearning and centralized eContent authoring, reflecting standard capabilities in the Onboarding,Digital Adoption category. Implementation work focused on role-based guidance, onboarding workflow templates and content versioning to standardize new hire experiences and routine HRSS procedures. The Oracle Guided Learning application name appears in authoring and operational documentation to ensure traceability between content assets and runtime guidance.
Operational coverage and governance were managed by HR L&D and HR Shared Services, with responsibilities attributed to roles including Senior Specialist, Global HR L&D Systems and eContent and HRSS Guided Learning, Jr. Manager who led content development and publishing. Content governance included centralized authoring, staged publishing approvals and training for content owners, enabling a controlled rollout across HR processes.
The narrative links Duracell, Oracle Guided Learning, Onboarding,Digital Adoption and HR L&D functions, documenting an implementation focused on guided learning modules, eContent workflows and governance structures without specifying external system integrations.
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Fife Council | Government | 17500 | $17.1B | United Kingdom | Oracle | Oracle Guided Learning | Onboarding,Digital Adoption | 2024 | n/a |
In 2024 Fife Council worked with Oracle Customer Success Services to implement Oracle Guided Learning to support its Oracle Fusion Cloud Applications implementation and address user adoption challenges. The deployment focused on Onboarding,Digital Adoption across the council, with the explicit goal of guiding employees through processes and reducing transactional errors.
The Oracle Guided Learning implementation configured in-application guided walkthroughs, contextual help, task-based learning flows and onboarding checklists to accelerate new user proficiency. Configuration emphasized embedded learning and step-by-step process guidance, aligning learning artifacts to common council workflows and role-based task sequences.
Integration planning tied Oracle Guided Learning directly to the Oracle Fusion Cloud Applications environment to deliver context-aware guidance during live transactions. The rollout targeted staff across council departments and supported a user base of approximately 17,500 employees, enabling adoption at the operational front lines rather than as a separate training silo.
Oracle Customer Success Services provided implementation and adoption support, including configuration, end-user coaching and operational handover to internal IT and business process owners. The additional support helped increase end user engagement, speed up onboarding, and optimize IT processes as reported by the council, while establishing a managed approach to ongoing content updates and user support.
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Government | 1603 | $366M | United Kingdom | Oracle | Oracle Guided Learning | Onboarding,Digital Adoption | 2023 | n/a |
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Oil, Gas and Chemicals | 3500 | $800M | India | Oracle | Oracle Guided Learning | Onboarding,Digital Adoption | 2019 | n/a |
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Non Profit | 2057 | $708M | United Kingdom | Oracle | Oracle Guided Learning | Onboarding,Digital Adoption | 2025 | n/a |
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Buyer Intent: Companies Evaluating Oracle Guided Learning
- Vertex It Solutions, a United Kingdom based Professional Services organization with 16 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated |
|---|---|---|---|---|---|---|
| Vertex It Solutions | Professional Services | 16 | $1M | United Kingdom | 2026-01-06 |