List of Oracle NetSuite SuiteFlow Customers
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Since 2010, our global team of researchers has been studying Oracle NetSuite SuiteFlow customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Oracle NetSuite SuiteFlow for Business Process Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Oracle NetSuite SuiteFlow for Business Process Management include: Shopify, a Canada based Retail organisation with 8100 employees and revenues of $8.88 billion, Encore Wire Corporation, a United States based Manufacturing organisation with 1672 employees and revenues of $3.02 billion, Palantir Technologies, a United States based Professional Services organisation with 3936 employees and revenues of $2.87 billion, Veeva Systems, a United States based Life Sciences organisation with 7291 employees and revenues of $2.75 billion, RingCentral, a United States based Professional Services organisation with 4260 employees and revenues of $2.40 billion and many others.
Contact us if you need a completed and verified list of companies using Oracle NetSuite SuiteFlow, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Oracle NetSuite SuiteFlow customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Agilysys | Professional Services | 2200 | $275M | United States | Oracle | Oracle NetSuite SuiteFlow | Business Process Management | 2015 | n/a |
In 2015, Agilysys implemented Oracle NetSuite SuiteFlow. The deployment used Oracle NetSuite SuiteFlow for Business Process Management to orchestrate approval routing, event driven transaction workflows, and automated state transitions within the NetSuite environment.
Configuration and automation leveraged SuiteFlow alongside SuiteScript 1.0 and 2.0 patterns, including User Event, Scheduled, Suitelet and RESTLet scripting, and SuiteAnalytics Connect for operational reporting. The implementation focused on workflow orchestration, scripted automation of business events, and analytics integration to support process monitoring and exception handling.
Integration architecture combined Dell Boomi middleware and custom integration code, with endpoints to Salesforce Sales Cloud and Service Cloud, Atlassian Jira, SQL Server, Oracle Database, Anaplan, Birst, ADP, and Active Directory. Custom interfaces and .Net, PL/SQL and TSQL components were used to bridge web platforms such as Sitecore and SharePoint to NetSuite data flows and orchestration logic.
Governance and operational ownership rested with the Business Systems Solutions and Integration team, with a Business Systems Solutions and Integration Architect acting as technical lead and mentor for configuration, change control, and release coordination. Agilysys used Oracle NetSuite SuiteFlow Business Process Management to centralize workflow governance and to align process automation across finance, sales and service, HR, and web application integration points.
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Encore Wire Corporation | Manufacturing | 1672 | $3.0B | United States | Oracle | Oracle NetSuite SuiteFlow | Business Process Management | 2016 | n/a |
In 2016, Encore Wire Corporation implemented Oracle NetSuite SuiteFlow as its Business Process Management solution to automate and standardize transactional and inventory workflows. The implementation targeted order to cash and procure to pay cycles, lead to order orchestration, and item and inventory management, establishing SuiteFlow as the core workflow engine for those business functions.
Configuration work centered on SuiteFlow workflows, SuiteBuilder custom records and fields, Saved Searches and Reports, and role-based dashboards to surface KPIs and tasking to specific user groups. The implementation included development of SuiteScripts across User Event, Client, Suitelet, and Scheduled script types to support UI behaviors such as buttons that launch pre-populated NetSuite forms, and custom PDF layouts for printed sales orders.
Deployment and operational practices used NetSuite sandbox environments and SuiteBundler to package and promote customizations into production, with ongoing interaction between functional consultants and the NetSuite technical team to deliver client-specific scripting and configuration. Operational coverage included sales, procurement, inventory, and finance functions, with administration responsibilities for user accounts, role creation and customization, Chart of Accounts management, and ERP security monitoring.
Governance and process control emphasized requirements gathering, iterative development, testing, and post-production support, including CSV data imports for bulk updates and change delivery via bundle deployments. The engagement documented continuous support from March 2021 onward in McKinney, Texas, and included resolving system errors, supporting end-user requests for saved searches and dashboards, and improving NetSuite module efficiency through process automation using SuiteScript.
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Gur Lavi | Communications | 200 | $30M | Philippines | Oracle | Oracle NetSuite SuiteFlow | Business Process Management | 2021 | n/a |
In 2021, Gur Lavi implemented Oracle NetSuite SuiteFlow as part of a Business Process Management program to standardize workflow orchestration across the organization. The initiative targeted companywide process orchestration for the 200-employee communications firm operating from the Philippines.
The implementation combined Oracle NetSuite SuiteFlow with SuiteBuilder, SuiteAnalytics, and SuiteScript to configure and test automated approval flows, saved searches, and analytics-driven process triggers. Administrators published reports, KPIs, and saved searches, and built SuiteScript customizations to support month-end and year-end financial close workflows and consolidated business performance reporting.
Operational scope included finance for period close activities and cross-departmental process alignment, with Netsuite Administrator responsibilities extending to user trainings, business and NetSuite process alignment meetings with all departments, and ongoing user support. The deployment was maintained as an Oracle NetSuite cloud application, with administrators keeping the system updated to preserve performance and data integrity.
Governance emphasized user and role management, data cleanup for integrity, and formalized documentation and training materials produced by the Netsuite Administrator. Configuration, testing, and controlled rollout practices were used to introduce SuiteFlow automations and ensure stable operations across business functions.
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Palantir Technologies | Professional Services | 3936 | $2.9B | United States | Oracle | Oracle NetSuite SuiteFlow | Business Process Management | 2019 | n/a |
In 2019, Palantir Technologies implemented Oracle NetSuite SuiteFlow to formalize workflow automation across its finance organization. The Oracle NetSuite SuiteFlow rollout focused on Business Process Management capabilities for expense and accrual processing, month end close orchestration, and reconciliation control automation.
The implementation configured SuiteFlow to deliver structured close checklists, a close calendar, and reconciliation templates that standardized month and quarter end activities. Functional modules and capabilities included automated expense and accrual workflows, approval routing for accounts payable, and orchestration of close tasks tied to financial reporting and SOX control documentation. The deployment also supported construction of cloud cost finance workflows to consume and classify Amazon, Google, and Azure cost data into GAAP categories such as cost of revenue, R and D, sales and marketing, and general and administrative.
SuiteFlow was integrated into an existing finance systems landscape, with explicit interfacing and process handoffs involving Coupa expense and procurement feeds, Workday payroll outputs, and reporting inputs used by FP and A and technical accounting. The program coordinated with internal stakeholders in Legal, IT, Business Development, Travel, Marketing, AP, and Tax, and supported statutory audit activities across more than 20 countries. Deloitte consultants participated in a broader NetSuite reimplementation effort in 2020 and 2021, which included SuiteFlow configuration changes aligned to enterprise control requirements.
Governance and process changes included formalized close workflows, revised reconciliation procedures, and remediation of Procure to Pay and month end control deficiencies to meet SOX requirements. Explicit outcomes documented during and after the SuiteFlow initiative included reduction of the month end close by three days in 2019, a later reduction of close time from ten days to five days, successful delivery of first year public company audit activities in 2021, and the establishment of automated NetSuite workflows that fed downstream tax and financial planning use cases.
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Qualtrics | Professional Services | 6000 | $1.8B | United States | Oracle | Oracle NetSuite SuiteFlow | Business Process Management | 2015 | n/a |
In 2015, Qualtrics implemented Oracle NetSuite SuiteFlow for Business Process Management to establish a centralized workflow and automation layer. The Oracle NetSuite SuiteFlow implementation was positioned as the primary process orchestration platform, with local administrative ownership based in Provo, UT, and a NetSuite administrator responsible for all NetSuite data, processes, integrations, and a small operations team of three.
Configuration and functional modules emphasized in the implementation included SuiteFlow driven approval queues and workflow automation, SuiteScripts and Mass Updates for batch processing and data transformation, end user reporting and dashboard management, and data querying to support operational decision making. The deployment included specialized finance capabilities such as advanced revenue management, invoice grouping, and custom solutions for journal, void, and refund approvals, implemented within NetSuite’s workflow and scripting framework.
Integrations were extensive and directly documented, the NetSuite environment was integrated with SuiteSync, Celigo, SnapLogic, Salesforce, Prefect, Adaptive, Stripe, Abacus, Jitterbit, FloQast, Concur, Coupa, Workato, Divvy, Zendesk, Airflow, Fastpath, Soldo, and other connectors to support upstream order, billing, expense, and downstream reporting and reconciliation processes. These integrations indicate an orchestration topology where NetSuite acted as a transactional and orchestration hub connecting CRM, billing, expense, payments, and financial close tooling.
Operational governance focused on SOX control design and performance as a public company, with controls embedded into SuiteFlow approval paths and access segregation supported by Fastpath. Day to day operations included assisting end users with report creation, dashboard tuning, approval queue management, and supporting integration stability, reflecting a governance model that combined centralized platform ownership with hands-on administrative support.
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Professional Services | 4260 | $2.4B | United States | Oracle | Oracle NetSuite SuiteFlow | Business Process Management | 2014 | n/a |
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Retail | 8100 | $8.9B | Canada | Oracle | Oracle NetSuite SuiteFlow | Business Process Management | 2017 | n/a |
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Life Sciences | 7291 | $2.7B | United States | Oracle | Oracle NetSuite SuiteFlow | Business Process Management | 2014 | n/a |
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