List of Oracle Utilities Work and Asset Management (WAM) Customers
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Since 2010, our global team of researchers has been studying Oracle Utilities Work and Asset Management (WAM) customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Oracle Utilities Work and Asset Management (WAM) for Enterprise Asset Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Oracle Utilities Work and Asset Management (WAM) for Enterprise Asset Management include: Hillsborough County, FL, a United States based Government organisation with 4000 employees and revenues of $8.50 billion, Veolia North America, a United States based Utilities organisation with 10000 employees and revenues of $3.39 billion, Essential Energy, a Australia based Utilities organisation with 3650 employees and revenues of $1.18 billion, City of Winnipeg, a Canada based Government organisation with 6830 employees and revenues of $1.08 billion, WSSC Water, a United States based Utilities organisation with 1700 employees and revenues of $951.0 million and many others.
Contact us if you need a completed and verified list of companies using Oracle Utilities Work and Asset Management (WAM), including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Oracle Utilities Work and Asset Management (WAM) customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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City of St. Petersburg, FL | Government | 4248 | $370M | United States | Oracle | Oracle Utilities Work and Asset Management (WAM) | Enterprise Asset Management | 2025 | n/a |
In 2025, the City of St. Petersburg expanded deployment of Oracle Utilities Work and Asset Management (WAM) to broaden municipal asset and work management beyond its initial Public Works scope, aligning the program with Enterprise Asset Management objectives. The implementation builds on earlier operational use during severe storm response, positioning Oracle Utilities Work and Asset Management (WAM) as a core system for recovery coordination and ongoing asset stewardship.
The deployment emphasizes asset lifecycle and work management capabilities, including a centralized asset registry used to manage over 500,000 assets, structured work order and maintenance record updates, condition assessment capture, and timekeeping with nearly 50,000 tracked timesheet entries. The solution supports automated report generation for compliance, delivering FEMA compliant reports at the push of a button and enabling more rapid documentation during disaster recovery and after-action processes.
Operational integration includes Oracle Field Service for dynamic field resource dispatching and field service coordination, extending WAM’s work orchestration into mobile field operations. The implementation is actively adopted across Public Works, Sanitation, and other municipal departments, providing a unified asset and work management platform that ties field crews, timesheets, and condition assessments to a single system of record.
Governance and rollout have focused on cross-departmental adoption and configuration to support emergency response workflows and routine maintenance processes, with city leaders updating maintenance records and condition assessments to inform future work planning. Reported outcomes include streamlined storm recovery operations, faster FEMA reporting, and improved service delivery and operational efficiency as departments accelerate adoption of Enterprise Asset Management practices via Oracle Utilities Work and Asset Management (WAM).
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City of Winnipeg | Government | 6830 | $1.1B | Canada | Oracle | Oracle Utilities Work and Asset Management (WAM) | Enterprise Asset Management | 2016 | n/a |
In 2016, City of Winnipeg implemented Oracle Utilities Work and Asset Management (WAM) as its Enterprise Asset Management solution for municipal asset and work management. The deployment of Oracle Utilities Work and Asset Management (WAM) addressed core asset lifecycle and operational work flows, with configuration centered on asset registry and hierarchy, work order management, preventive maintenance scheduling, mobile workforce coordination, inspections and condition assessments, and inventory control.
Operational ownership is maintained within municipal IT and operations teams, supported by an in-house Oracle Work Asset Management Specialist who has been in the role since May 2016 and Network System Analyst personnel engaged since 2013. Governance emphasis focused on establishing a centralized asset master, standardized work processes and role-based access for operations and maintenance staff, while the implementation tied City of Winnipeg Oracle Utilities Work and Asset Management (WAM) Enterprise Asset Management to day-to-day municipal maintenance and operational planning functions.
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Davao Light | Utilities | 316 | $90M | Philippines | Oracle | Oracle Utilities Work and Asset Management (WAM) | Enterprise Asset Management | 2010 | n/a |
In 2010, Davao Light implemented Oracle Utilities Work and Asset Management (WAM) as its Enterprise Asset Management solution to formalize asset lifecycle and work management for distribution operations. The implementation established WAM as the core application for work order orchestration and asset recordkeeping across operational teams.
Oracle Utilities Work and Asset Management (WAM) was configured and administered alongside Oracle Customer Care and Billing CC&B, with system administration performed on Linux and Solaris platforms. Administration responsibilities included Weblogic Server and Oracle Fusion Middleware management, application configuration, and ongoing control of environment settings.
Integrations were explicit, with managed ETL processes from Oracle Customer Care and Billing and from WAM into Oracle Business Intelligence Enterprise Edition reporting via OUBI. The implementation included data migration activities and operational data feeds to support consolidated reporting, aligning asset and customer care information flows.
Governance centered on application administration, configuration control, and ETL job management, with the internal Applications Administrator participating as a member of the CC&B implementation team responsible for configuration and data migration. Operational scope spanned asset management, work management, maintenance planning, and the interfaces required to support customer care and billing reporting.
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Detroit Water and Sewerage Department | Government | 652 | $110M | United States | Oracle | Oracle Utilities Work and Asset Management (WAM) | Enterprise Asset Management | 2015 | n/a |
In 2015, Detroit Water and Sewerage Department implemented Oracle Utilities Work and Asset Management (WAM) as its Enterprise Asset Management solution. The deployment responded to acute operational risk after repeated incidents where out of service hydrants contributed to property loss, and it targeted hydrant inspection, condition reporting, and cross department data sharing between DWSD and the Detroit Fire Department serving over 200,000 customers.
Oracle Utilities Work and Asset Management (WAM) was configured to create an authoritative hydrant asset registry, store inspection records, and support work order management tied to corrective maintenance workflows. The configuration emphasized inspection workflow capture and asset attribute synchronization to ensure hydrant condition and maintenance status were reflected in work planning and dispatch processes, aligning field inspection outputs with enterprise maintenance scheduling.
Field data collection was modernized by Fire Department crews using Collector for ArcGIS from Esri to capture hydrant condition information in DWSDs geodatabase in real time. GeoWorx Sync was adopted to integrate the geodatabase with Oracle Utilities Work and Asset Management, providing commercial off the shelf synchronization between GIS and the EAM system, and the GeoWorx Sync component was installed and configured within one workday to enable immediate data sharing between the two disparate databases.
Governance and process restructuring moved hydrant inspection from paper based forms to mobile collection and electronic synchronization, creating a single source of truth for hydrant condition and inspection history. The implementation scope explicitly connected field crews, DWSD asset managers, and fire operations to the Enterprise Asset Management platform, enabling faster reporting and coordinated maintenance response, and it strengthened inspection, reporting, and data sharing processes as originally intended.
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Dothan Utility Services | Government | 920 | $269M | United States | Oracle | Oracle Utilities Work and Asset Management (WAM) | Enterprise Asset Management | 2021 | n/a |
In 2021, Dothan Utility Services implemented Oracle Utilities Work and Asset Management (WAM) as part of a citywide move to Oracle Cloud applications. The deployment targets Enterprise Asset Management requirements across Utilities, Public Works, and Administrative Back Office functions to unify asset lifecycle and work management under a single cloud platform.
The Oracle Utilities Work and Asset Management implementation was configured to support core EAM capabilities including work order management, asset registry and lifecycle tracking, preventive maintenance scheduling, field workforce coordination, and inventory control. The project team aligned WAM configuration to municipal workflows for outage response and field services, and reused Oracle Field Service for mobile scheduling and dispatch workflows to extend work execution into the field.
Integrations were defined with other Oracle Cloud modules explicitly included in the program, including Oracle Fusion Cloud Enterprise Resource Planning, Oracle Utilities Customer Cloud Service, Oracle Field Service, and Oracle Public Sector Compliance and Regulation, creating a unified application fabric on Oracle Cloud. ESC Partners collaborated with city staff and Oracle on the cloud architecture and a consolidated deployment plan spanning approximately 30 months and funded as a $12 million program.
Governance emphasized vendor and municipal collaboration, with ESC Partners leading implementation services and change management using its proprietary methodology alongside city IT leadership. Operational scope covers citywide utilities operations, public works field crews, permitting and developer engagement, and employee self service, with expected outcomes stated as improved customer experience, faster outage response, simplified digital permits processing, and consolidated system visibility across municipal functions.
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Utilities | 180 | $20M | United States | Oracle | Oracle Utilities Work and Asset Management (WAM) | Enterprise Asset Management | 2021 | n/a |
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Utilities | 3650 | $1.2B | Australia | Oracle | Oracle Utilities Work and Asset Management (WAM) | Enterprise Asset Management | 2025 | n/a |
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Utilities | 650 | $292M | United States | Oracle | Oracle Utilities Work and Asset Management (WAM) | Enterprise Asset Management | 2012 | Infosys |
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Utilities | 500 | $225M | United States | Oracle | Oracle Utilities Work and Asset Management (WAM) | Enterprise Asset Management | 2013 | n/a |
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Government | 4000 | $8.5B | United States | Oracle | Oracle Utilities Work and Asset Management (WAM) | Enterprise Asset Management | 2017 | n/a |
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Buyer Intent: Companies Evaluating Oracle Utilities Work and Asset Management (WAM)
- Capitol Region Education Council, a United States based Education organization with 10 Employees
- Sohu.com Limited, a China based Professional Services company with 4900 Employees
- ATCO, a Canada based Utilities organization with 8200 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated |
|---|---|---|---|---|---|---|
| Capitol Region Education Council | Education | 10 | $1M | United States | 2026-01-14 | |
| Sohu.com Limited | Professional Services | 4900 | $836M | China | 2026-01-06 | |
| ATCO | Utilities | 8200 | $3.6B | Canada | 2025-11-24 | |
| Utilities | 7687 | $5.5B | United States | 2025-10-09 | ||
| Professional Services | 120 | $8M | Indonesia | 2025-08-28 | ||
| Government | 200 | $1M | United States | 2025-05-23 | ||
| Utilities | 1700 | $951M | United States | 2025-04-28 | ||
| Professional Services | 10 | $1M | Canada | 2025-03-23 | ||
| Government | 1700 | $600M | Australia | 2025-02-28 | ||
| Government | 4248 | $370M | United States | 2025-02-20 |