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● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

List of Peppermint CX365 Customers

Peppermint Technology Ltd
Location
Oaktree House 2 Phoenix Place Phoenix Park,
Nottingham, NG8 6BA,
United Kingdom
Website
https://www.pepperminttechnology.co.uk/
Phone
44 11 5838-9300
Artw industry
Professional Services
Employee
100
Revenue
$10M

Since 2010, our global team of researchers has been studying Peppermint CX365 customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.

Each quarter our research team identifies companies that have purchased Peppermint CX365 for Customer Experience from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.

Companies using Peppermint CX365 for Customer Experience include: Penningtons Manches, a United Kingdom based Professional Services organisation with 900 employees and revenues of $133.0 million, Foot Anstey, a United Kingdom based Professional Services organisation with 630 employees and revenues of $89.0 million, Blake Morgan, a United Kingdom based Professional Services organisation with 1000 employees and revenues of $83.0 million, Cripps, a United Kingdom based Professional Services organisation with 600 employees and revenues of $61.0 million, Mayo Wynne Baxter LLP, a United Kingdom based Professional Services organisation with 230 employees and revenues of $25.0 million and many others.

Contact us if you need a completed and verified list of companies using Peppermint CX365, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.

The Peppermint CX365 customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
Ashtons Legal Professional Services 110 $24M United Kingdom Peppermint Technology Peppermint CX365 Customer Experience 2020 n/a
In 2020, Ashtons Legal deployed Peppermint CX365 as a web facing Customer Experience implementation. Peppermint CX365 is embedded on the firm public website to handle front door client engagement and initial digital contact flows. The implementation uses Customer Experience capabilities such as web chat, automated client intake orchestration, knowledge driven responses, and routing of enquiries to appropriate internal teams. The configuration establishes a unified engagement layer that captures prospective client contacts and standardizes intake workflows across practice pages. The deployment architecture is web embedded at the site level and is configured to link directly into the firm intake and case handling workflows without introducing a separate consumer channel. Operational scope covers client services, intake teams, and fee earners within the United Kingdom practice, with configuration focused on conversational flows, form based intake, and escalation rules. Governance and rollout emphasized content control for legal messaging and phased activation on key practice area pages, combined with targeted staff training to align intake procedures. This account centers on Peppermint CX365 Customer Experience capability being used to centralize and standardize initial client engagement for Ashtons Legal.
Blake Morgan Professional Services 1000 $83M United Kingdom Peppermint Technology Peppermint CX365 Customer Experience 2020 n/a
In 2020, Blake Morgan implemented Peppermint CX365 on their website. Blake Morgan deployed Peppermint CX365 as a Customer Experience application to centralize client engagement and online service workflows for the professional services firm. This positions Peppermint CX365 as the primary Customer Experience platform supporting the companys external digital touchpoint and client interaction handling. The implementation of Peppermint CX365 emphasized web-based Customer Experience modules, including customer feedback capture, conversational interfaces, case initiation and routing, journey orchestration, and analytics, reflecting standard capabilities of the category. Peppermint CX365 was configured to capture client interactions on the website, route inquiries to client service teams, and aggregate feedback into a centralized dashboard for visibility across teams. Operational scope focused on the website and adjacent client-facing functions, with the application serving client service, marketing, and business development workflows. Governance was oriented around centralized CX administration, content ownership, and standardized response and escalation workflows to ensure consistent handling of digital inquiries and client feedback.
BP Collins Professional Services 81 $10M United Kingdom Peppermint Technology Peppermint CX365 Customer Experience 2020 n/a
In 2020, BP Collins implemented Peppermint CX365 to extend its Customer Experience capabilities on the corporate website. The deployment of Peppermint CX365 is a website-focused implementation for client engagement, embedding web-facing customer interaction workflows to support client services and fee-earner teams at the UK professional services firm. Configuration concentrated on Customer Experience functional modules typical for web deployments, including conversational web chat, guided client intake, knowledge-driven response flows, and case routing to internal teams, with Peppermint CX365 providing the orchestration layer. Governance centered on operationalizing inquiry triage and handoff between digital touchpoints and service teams, aligning online engagement with existing client service workflows.
Professional Services 144 $12M United Kingdom Peppermint Technology Peppermint CX365 Customer Experience 2020 n/a
Professional Services 600 $61M United Kingdom Peppermint Technology Peppermint CX365 Customer Experience 2020 n/a
Professional Services 630 $89M United Kingdom Peppermint Technology Peppermint CX365 Customer Experience 2020 n/a
Professional Services 230 $25M United Kingdom Peppermint Technology Peppermint CX365 Customer Experience 2020 n/a
Professional Services 180 $16M United Kingdom Peppermint Technology Peppermint CX365 Customer Experience 2020 n/a
Professional Services 900 $133M United Kingdom Peppermint Technology Peppermint CX365 Customer Experience 2020 n/a
Professional Services 200 $25M United Kingdom Peppermint Technology Peppermint CX365 Customer Experience 2020 n/a
Showing 1 to 10 of 11 entries

Buyer Intent: Companies Evaluating Peppermint CX365

ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Peppermint CX365. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Peppermint CX365 for Customer Experience include:

  1. Valuelabs, a India based Professional Services organization with 7000 Employees
  2. Town of Concord, a United States based Government company with 200 Employees
  3. Shakespeare Martineau, a United Kingdom based Professional Services organization with 1000 Employees

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FAQ - APPS RUN THE WORLD Peppermint CX365 Coverage

Peppermint CX365 is a Customer Experience solution from Peppermint Technology.

Companies worldwide use Peppermint CX365, from small firms to large enterprises across 21+ industries.

Organizations such as Penningtons Manches, Foot Anstey, Blake Morgan, Cripps and Mayo Wynne Baxter LLP are recorded users of Peppermint CX365 for Customer Experience.

Companies using Peppermint CX365 are most concentrated in Professional Services, with adoption spanning over 21 industries.

Companies using Peppermint CX365 are most concentrated in United Kingdom, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Peppermint CX365 across Americas, EMEA, and APAC.

Companies using Peppermint CX365 range from small businesses with 0-100 employees - 9.09%, to mid-sized firms with 101-1,000 employees - 90.91%, large organizations with 1,001-10,000 employees - 0%, and global enterprises with 10,000+ employees - 0%.

Customers of Peppermint CX365 include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Peppermint CX365 customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Customer Experience.