List of Q2 Digital Banking Platform Customers
Austin, 78729, TX,
United States
Since 2010, our global team of researchers has been studying Q2 Digital Banking Platform customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Q2 Digital Banking Platform for Digital Banking from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Q2 Digital Banking Platform for Digital Banking include: JPMorgan Chase, a United States based Banking and Financial Services organisation with 317233 employees and revenues of $180.60 billion, Bank of America, a United States based Banking and Financial Services organisation with 213000 employees and revenues of $101.89 billion, ABN AMRO, a Netherlands based Banking and Financial Services organisation with 22267 employees and revenues of $10.44 billion, First Citizens Bank, a United States based Banking and Financial Services organisation with 17191 employees and revenues of $9.73 billion, Citizens Bank, a United States based Banking and Financial Services organisation with 17398 employees and revenues of $8.25 billion and many others.
Contact us if you need a completed and verified list of companies using Q2 Digital Banking Platform, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Q2 Digital Banking Platform customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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121 Financial Credit Union | Banking and Financial Services | 200 | $35M | United States | Q2 Software | Q2 Digital Banking Platform | Digital Banking | 2017 | n/a |
In 2017, 121 Financial Credit Union implemented Q2 Digital Banking Platform to centralize its member-facing online, mobile, and text banking channels. The Q2 Digital Banking Platform was positioned as the Digital Banking solution supporting multi-channel retail banking objectives for membership growth and loan growth.
Configuration focused on online banking, mobile banking, SMS communications, channel administration, compliance controls, and support workflows. The implementation ran alongside a Meridian Link XA/LPQ instance that managed online membership applications, and it operated in an environment with extensive use of Jack Henry products including Symitar/Episys and Synergy, while Adapt Interoffice Intelligence was used for workforce management administration.
Operational scope included coordination across Retail Delivery, Technology, Deposit Operations, Marketing, Contact Center, Compliance, and other support teams, with governance led by an Electronic Services Manager responsible for ongoing development, compliance, support, and channel management. Rollout and operations emphasized staff training, contact center scheduling and monitoring, escalation workflows, and the institutionalization of automated processes to improve employee efficiency.
The implementation emphasized delivering high quality service on member facing channels and championed automation to enhance member satisfaction and internal productivity. Q2 Digital Banking Platform served as the Digital Banking backbone for electronic services, channel orchestration, and multi-department operational integration at 121 Financial Credit Union.
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1st United Credit Union | Banking and Financial Services | 171 | $26M | United States | Q2 Software | Q2 Digital Banking Platform | Digital Banking | 2018 | n/a |
In 2018, 1st United Credit Union implemented the Q2 Digital Banking Platform as its Digital Banking solution. The program was led from the SVP of Digital Services role and aligned with executive retail leadership to unify member-facing channels across Retail Branches, Call Center, Account Services, and Digital Banking departments.
The deployment centered on Q2ebanking for online banking and included mobile banking capabilities, an in-house Online Account Opening workflow developed in partnership with the Innovations Team, and a payments stack for card and electronic transactions. Functional modules explicitly implemented include online banking, online account opening, payments processing for credit and debit cards, and electronic services such as P2P, ACH, real-time card payments, and wire transfers, all provisioned through the Q2 Digital Banking Platform.
Integrations were implemented with Visa DPS for both credit and debit processing as part of the payments architecture, while the Q2 Digital Banking Platform served as the orchestration layer for member authentication and digital account workflows. Implementation was positioned as an ongoing roadmap effort, with the Digital Services team maintaining configuration control and product backlog for new capabilities.
Governance and process changes accompanied the technical rollout, including the development of formal workflow and processes for Online Account Opening and the expansion of the Digital Services team to better align with organizational objectives. The credit union reports a successful implementation of Q2ebanking, ongoing roadmap work with Q2 Digital Banking Platform, and improved Member Experience results driven by the combined systems and governance changes.
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A+ Federal Credit Union | Banking and Financial Services | 525 | $104M | United States | Q2 Software | Q2 Digital Banking Platform | Digital Banking | 2014 | n/a |
In 2014, A+ Federal Credit Union implemented the Q2 Digital Banking Platform to deliver Digital Banking capabilities for retail member services, branch sales, and operations. The Q2 Digital Banking Platform deployment centered on an online banking conversion and operational enablement across branch staff and operations personnel, with on-the-ground subject matter expertise provided by a branch-level project team member.
Configuration and operational modules focused on online banking functionality and administrative controls, with explicit administrative access to Q2 Central used to perform OLB updates and changes. The implementation emphasized member-facing account management workflows, branch sales enablement, and staff coaching on service and product education, while Connections Online was used to track KPIs such as NPS, sales production, and employee engagement.
The rollout was governed through a project team model, where the Assistant Branch Manager served as a SME and escalation point for operations staff and branch personnel. Operational coverage included branch-level cash management and member issue resolution, integration of KPI tracking with Connections Online, and internal governance supported by leadership and training programs to align branch processes with the new Q2 Digital Banking Platform.
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Banking and Financial Services | 22267 | $10.4B | Netherlands | Q2 Software | Q2 Digital Banking Platform | Digital Banking | 2021 | n/a |
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Banking and Financial Services | 359 | $122M | United States | Q2 Software | Q2 Digital Banking Platform | Digital Banking | 2020 | n/a |
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Banking and Financial Services | 560 | $170M | United States | Q2 Software | Q2 Digital Banking Platform | Digital Banking | 2021 | n/a |
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Banking and Financial Services | 250 | $19M | United States | Q2 Software | Q2 Digital Banking Platform | Digital Banking | 2020 | n/a |
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Banking and Financial Services | 349 | $54M | United States | Q2 Software | Q2 Digital Banking Platform | Digital Banking | 2023 | n/a |
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Banking and Financial Services | 107 | $33M | United States | Q2 Software | Q2 Digital Banking Platform | Digital Banking | 2022 | n/a |
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Banking and Financial Services | 508 | $89M | United States | Q2 Software | Q2 Digital Banking Platform | Digital Banking | 2019 | n/a |
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Buyer Intent: Companies Evaluating Q2 Digital Banking Platform
- Avidia Bank, a United States based Banking and Financial Services organization with 270 Employees
- Synovus Bank, a United States based Banking and Financial Services company with 5500 Employees
- Truliant Federal Credit Union, a United States based Banking and Financial Services organization with 800 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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