List of Questback CX Management Customers

Questback

Bogstadveien 54,
Oslo, 366,
Norway

https://www.questback.com/

47 2102 7070

Professional Services

$12M

Since 2010, our global team of researchers has been studying Questback CX Management customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.

Each quarter our research team identifies companies that have purchased Questback CX Management for Customer Experience from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.

Companies using Questback CX Management for Customer Experience include: Johnson & Johnson, a United States based Life Sciences organisation with 138100 employees and revenues of $88.82 billion, Scottish Government United Kingdom, a United Kingdom based Government organisation with 190515 employees and revenues of $74.06 billion, General Mills, a United States based Consumer Packaged Goods organisation with 33000 employees and revenues of $19.49 billion, Telenor, a Norway based Communications organisation with 16000 employees and revenues of $11.12 billion, Statnett, a Norway based Utilities organisation with 1445 employees and revenues of $9.64 billion and many others.

Contact us if you need a completed and verified list of companies using Questback CX Management, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.

The Questback CX Management customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!

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Customer	Industry	Empl.	Revenue	Country	Vendor	Application	Category	When	SI	Insight
Advokatfirmaet Selmer Da	Professional Services	153	$20M	Norway	Questback	Questback CX Management	Customer Experience	2018	n/a	In 2018, Advokatfirmaet Selmer Da deployed Questback CX Management on its public website to capture client and site visitor feedback. Questback CX Management, categorized as Customer Experience, serves as the firm’s primary online feedback and survey platform for client engagement and experience measurement. The deployment is web-embedded on selmer.no to instrument surveys and feedback forms directly within client touchpoints. Implementation focused on survey orchestration, feedback capture, configurable response routing, and dashboard reporting capabilities typical of Customer Experience platforms. Administration is centralized to legal practice groups and client service teams, with template governance for survey design and privacy controls aligned to Norwegian requirements. The configuration emphasizes operational use by client-facing departments and marketing, enabling structured feedback workflows and consolidated reporting within the Questback CX Management application.
Agfa USA	Manufacturing	200	$25M	United States	Questback	Questback CX Management	Customer Experience	2013	n/a	In 2013, Agfa USA implemented Questback CX Management for Customer Experience to centralize customer care survey instrumentation and reporting. The deployment focused on survey configuration and scheduled report generation to support customer service and order management workflows. Questback CX Management was configured to develop and maintain customer care survey reports and to produce monthly back order reports using the Questback system. Operational responsibilities included monitoring and maintaining task contact for California and New Jersey groups, and sustaining survey configurations and report schedules as part of ongoing operations. The implementation supported two regional sites, with supervision of 20 Customer Service Representatives across California and New Jersey. Administrative coverage extended to workforce timekeeping and payroll where staff managed ADP Timesaver and payroll processes for both California and New Jersey groups, and governance emphasized report stewardship, task ownership, and cross-site coordination.
Atelje Lyktan	Manufacturing	35	$4M	Sweden	Questback	Questback CX Management	Customer Experience	2018	n/a	In 2018, Atelje Lyktan implemented Questback CX Management. Questback CX Management is embedded on Atelje Lyktan's website to capture customer feedback and manage survey flows within the Customer Experience category. The deployment is web based and configured to collect feedback through on‑site surveys and feedback widgets, leveraging survey management, response collection, and reporting capabilities typical of Customer Experience platforms. Operational scope focuses on customer facing processes and supports product, marketing, and customer service workflows, with internal governance assigned to customer facing teams responsible for survey configuration, response routing, and iterative dashboard configuration.
Attendo Finland	Healthcare	3000	$660M	Finland	Questback	Questback CX Management	Customer Experience	2020	n/a	In 2020, Attendo Finland implemented Questback CX Management on its website to capture patient and client feedback across its Finnish healthcare services. Questback CX Management was deployed as an on-site web feedback layer, aligning a Customer Experience platform with Attendo Finland’s digital patient touchpoints and service portals. The deployment leveraged standard Customer Experience capabilities, with configuration focused on web embedded surveys, response management, dashboarding, and automated reporting. Questback CX Management was configured to support recurring feedback campaigns and real-time visualization of incoming responses to inform patient experience and service quality workflows. Operational ownership was structured around patient experience and quality teams who handle response triage and escalation, with defined processes for routing feedback into operational improvement activities. The implementation scope centered on website-based feedback collection, integrating the Customer Experience application into Attendo Finland’s service delivery governance and reporting cadence.
Auto Plan	Automotive	18	$1M	Norway	Questback	Questback CX Management	Customer Experience	2018	n/a	In 2018, Auto Plan deployed Questback CX Management on its website to capture customer feedback. Questback CX Management, positioned in the Customer Experience category, was instrumented for in‑page surveys and feedback forms to collect responses across digital touchpoints on the public site. For an 18 employee automotive company operating in Norway, the configuration emphasized lightweight survey deployment, event triggered feedback capture, and centralized feedback retention inside the Questback application. The implementation centralized feedback workflows for customer service and marketing functions, using Questback CX Management consoles to manage surveys, view response dashboards, and control role based access to results. Operational scope was focused on website interactions and ongoing internal review of feedback, with configuration tailored to streamline survey creation, response routing, and periodic reporting within the Questback environment.
	Transportation	3100	$1.3B	Norway	Questback	Questback CX Management	Customer Experience	2019	n/a
	Professional Services	2000	$500M	Norway	Questback	Questback CX Management	Customer Experience	2018	n/a
	Professional Services	8000	$1.3B	United Kingdom	Questback	Questback CX Management	Customer Experience	2019	n/a
	Healthcare	950	$200M	Netherlands	Questback	Questback CX Management	Customer Experience	2014	n/a
	Professional Services	90	$19M	Norway	Questback	Questback CX Management	Customer Experience	2024	n/a

Showing 1 to 10 of 164 entries

Buyer Intent: Companies Evaluating Questback CX Management

ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Questback CX Management. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Questback CX Management for Customer Experience include:

Rajwada Silk Mills, a India based Manufacturing organization with 15 Employees

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Logo	Company	Industry	Employees	Revenue	Country	Evaluated
	Rajwada Silk Mills	Manufacturing	15	$1M	India	2025-02-26

FAQ - APPS RUN THE WORLD Questback CX Management Coverage

Questback CX Management is a Customer Experience solution from Questback.

Companies worldwide use Questback CX Management, from small firms to large enterprises across 21+ industries.

Organizations such as Johnson & Johnson, Scottish Government United Kingdom, General Mills, Telenor and Statnett are recorded users of Questback CX Management for Customer Experience.

Companies using Questback CX Management are most concentrated in Life Sciences, Government and Consumer Packaged Goods, with adoption spanning over 21 industries.

Companies using Questback CX Management are most concentrated in United States, United Kingdom and Norway, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Questback CX Management across Americas, EMEA, and APAC.

Companies using Questback CX Management range from small businesses with 0-100 employees - 28.05%, to mid-sized firms with 101-1,000 employees - 38.41%, large organizations with 1,001-10,000 employees - 26.22%, and global enterprises with 10,000+ employees - 7.32%.

Customers of Questback CX Management include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Questback CX Management customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Customer Experience.

List of Questback CX Management Customers

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Buyer Intent: Companies Evaluating Questback CX Management

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Q1. What is Questback CX Management used for?

Q2. Who uses Questback CX Management for Customer Experience?

Q3. Which companies use Questback CX Management?

Q4. What is the industry breakdown of companies using Questback CX Management?

Q5. What is the country breakdown of companies using Questback CX Management?

Q6. What is the breakdown by employee size of companies using Questback CX Management?

Q7. What is the breakdown by revenue of companies using Questback CX Management?

Q8. How can I get the full list of companies using Questback CX Management?