List of Salesforce Commerce Cloud Einstein Customers
San Francisco, 94105, CA,
United States
Since 2010, our global team of researchers has been studying Salesforce Commerce Cloud Einstein customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Salesforce Commerce Cloud Einstein for Personalization and Product Recommendations from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Salesforce Commerce Cloud Einstein for Personalization and Product Recommendations include: Panasonic Holdings Corporation, a Japan based Manufacturing organisation with 207548 employees and revenues of $57.80 billion, L'Oreal Paris, a France based Retail organisation with 85400 employees and revenues of $32.17 billion, PayPal, a United States based Banking and Financial Services organisation with 24400 employees and revenues of $31.80 billion, ASDA, a United Kingdom based Retail organisation with 150000 employees and revenues of $28.74 billion, Adidas, a Germany based Retail organisation with 46045 employees and revenues of $27.80 billion and many others.
Contact us if you need a completed and verified list of companies using Salesforce Commerce Cloud Einstein, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Salesforce Commerce Cloud Einstein customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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1-800-PetMeds | Retail | 212 | $273M | United States | Salesforce | Salesforce Commerce Cloud Einstein | Personalization and Product Recommendations | 2020 | n/a |
In 2020, 1-800-PetMeds implemented Salesforce Commerce Cloud Einstein for Personalization and Product Recommendations on its public e-commerce site. The deployment embeds Salesforce Commerce Cloud Einstein into the online storefront to surface dynamic product recommendations and personalized merchandising across browse, PDP and cart experiences, aligning the application with the company storefront infrastructure and product catalog.
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379 Gallery | Professional Services | 10 | $1M | Vietnam | Salesforce | Salesforce Commerce Cloud Einstein | Personalization and Product Recommendations | 2018 | n/a |
In 2018, 379 Gallery implemented Salesforce Commerce Cloud Einstein on its customer-facing website. The deployment uses Salesforce Commerce Cloud Einstein to provide AI-driven personalization within the storefront layer, aligned to the Personalization and Product Recommendations category and focused on in-line recommendation and personalization capabilities.
Configuration centered on Commerce Cloud Einstein recommendation capabilities, leveraging product recommendation logic, behavioral signal processing, and dynamic on-site personalization components common to this application class. The implementation emphasizes catalog-driven recommendations and merchandising rule controls, with configuration and tuning performed through the Commerce Cloud interface and recommendation model settings.
Operational ownership is concentrated with site administrators and merchandising or marketing staff, who manage personalization strategies and on-site recommendation campaigns via the Commerce Cloud console. The operational scope is the public website, impacting ecommerce, merchandising and marketing workflows for the Vietnam-based professional services firm with approximately 10 employees.
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Aaron's | Retail | 10060 | $2.3B | United States | Salesforce | Salesforce Commerce Cloud Einstein | Personalization and Product Recommendations | 2018 | n/a |
In 2018, Aaron's implemented Salesforce Commerce Cloud Einstein on their website. The deployment uses Salesforce Commerce Cloud Einstein to provide site level machine learning for product discovery, catalog merchandising, and individualized customer experiences, aligned to the Personalization and Product Recommendations category. Aaron's Salesforce Commerce Cloud Einstein Personalization and Product Recommendations supports online merchandising and the e-commerce business function for the retailer.
Technical implementation centered on embedding real time recommendation logic into the storefront, delivering product recommendations, predictive sort, and automated product ranking across category and product detail pages. The configuration ingests Commerce Cloud catalog feeds and site behavioral events to continuously train models and surface context aware recommendations, and includes administrative consoles for rule overrides and merchandising controls. Standard functional workflows include recommendation slot management, model experiment orchestration, and personalization rule hierarchy managed within the Commerce Cloud ecosystem.
Operational ownership is positioned with merchandising and digital marketing stakeholders who define recommendation strategies, approve experiments, and manage rollout across the Aaron's website. Governance emphasizes controlled rule management and iterative tuning of recommendation models based on site analytics, aligning merchandising workflows with catalog update processes. The implementation narrative focuses on retail e-commerce personalization capabilities delivered by Salesforce Commerce Cloud Einstein.
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Retail | 719 | $105M | Spain | Salesforce | Salesforce Commerce Cloud Einstein | Personalization and Product Recommendations | 2024 | n/a |
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Banking and Financial Services | 832 | $1.9B | United States | Salesforce | Salesforce Commerce Cloud Einstein | Personalization and Product Recommendations | 2025 | n/a |
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Retail | 600 | $150M | United States | Salesforce | Salesforce Commerce Cloud Einstein | Personalization and Product Recommendations | 2021 | n/a |
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Retail | 1000 | $350M | Sweden | Salesforce | Salesforce Commerce Cloud Einstein | Personalization and Product Recommendations | 2017 | n/a |
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Retail | 50 | $7M | United Kingdom | Salesforce | Salesforce Commerce Cloud Einstein | Personalization and Product Recommendations | 2024 | n/a |
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Distribution | 183 | $221M | South Korea | Salesforce | Salesforce Commerce Cloud Einstein | Personalization and Product Recommendations | 2021 | n/a |
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Retail | 46045 | $27.8B | Germany | Salesforce | Salesforce Commerce Cloud Einstein | Personalization and Product Recommendations | 2016 | n/a |
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Buyer Intent: Companies Evaluating Salesforce Commerce Cloud Einstein
- Bell Theatre Services, a United Kingdom based Professional Services organization with 25 Employees
- Modern Aviation, a United States based Transportation company with 210 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
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