List of Salesforce Commerce Cloud Einstein Customers
Salesforce
Salesforce Tower 415 Mission Street, 3rd Floor,
San Francisco, 94105, CA,
United States
San Francisco, 94105, CA,
United States
1 415-901-7000
Professional Services
83334
$41.5B
Since 2010, our global team of researchers has been studying Salesforce Commerce Cloud Einstein customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Salesforce Commerce Cloud Einstein for Personalization and Product Recommendations from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Salesforce Commerce Cloud Einstein for Personalization and Product Recommendations include: Panasonic Holdings Corporation, a Japan based Manufacturing organisation with 207548 employees and revenues of $57.80 billion, L'Oreal Paris, a France based Retail organisation with 85400 employees and revenues of $32.17 billion, PayPal, a United States based Banking and Financial Services organisation with 24400 employees and revenues of $31.80 billion, ASDA, a United Kingdom based Retail organisation with 150000 employees and revenues of $28.74 billion, Adidas, a Germany based Retail organisation with 46045 employees and revenues of $27.80 billion and many others.
Contact us if you need a completed and verified list of companies using Salesforce Commerce Cloud Einstein, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Salesforce Commerce Cloud Einstein customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
Apply Filters For Customers
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
|---|---|---|---|---|---|---|---|---|---|---|---|
 |
1-800-PetMeds | Retail | 212 | $273M | United States | Salesforce | Salesforce Commerce Cloud Einstein | Personalization and Product Recommendations | 2020 | n/a |
In 2020, 1-800-PetMeds implemented Salesforce Commerce Cloud Einstein for Personalization and Product Recommendations on its public e-commerce site. The deployment embeds Salesforce Commerce Cloud Einstein into the online storefront to surface dynamic product recommendations and personalized merchandising across browse, PDP and cart experiences, aligning the application with the company storefront infrastructure and product catalog.
|
 |
379 Gallery | Professional Services | 10 | $1M | Vietnam | Salesforce | Salesforce Commerce Cloud Einstein | Personalization and Product Recommendations | 2018 | n/a |
In 2018, 379 Gallery implemented Salesforce Commerce Cloud Einstein on its customer-facing website. The deployment uses Salesforce Commerce Cloud Einstein to provide AI-driven personalization within the storefront layer, aligned to the Personalization and Product Recommendations category and focused on in-line recommendation and personalization capabilities.
Configuration centered on Commerce Cloud Einstein recommendation capabilities, leveraging product recommendation logic, behavioral signal processing, and dynamic on-site personalization components common to this application class. The implementation emphasizes catalog-driven recommendations and merchandising rule controls, with configuration and tuning performed through the Commerce Cloud interface and recommendation model settings.
Operational ownership is concentrated with site administrators and merchandising or marketing staff, who manage personalization strategies and on-site recommendation campaigns via the Commerce Cloud console. The operational scope is the public website, impacting ecommerce, merchandising and marketing workflows for the Vietnam-based professional services firm with approximately 10 employees.
|
 |
Aaron's | Retail | 10060 | $2.3B | United States | Salesforce | Salesforce Commerce Cloud Einstein | Personalization and Product Recommendations | 2018 | n/a |
In 2018, Aaron's implemented Salesforce Commerce Cloud Einstein on their website. The deployment uses Salesforce Commerce Cloud Einstein to provide site level machine learning for product discovery, catalog merchandising, and individualized customer experiences, aligned to the Personalization and Product Recommendations category. Aaron's Salesforce Commerce Cloud Einstein Personalization and Product Recommendations supports online merchandising and the e-commerce business function for the retailer.
Technical implementation centered on embedding real time recommendation logic into the storefront, delivering product recommendations, predictive sort, and automated product ranking across category and product detail pages. The configuration ingests Commerce Cloud catalog feeds and site behavioral events to continuously train models and surface context aware recommendations, and includes administrative consoles for rule overrides and merchandising controls. Standard functional workflows include recommendation slot management, model experiment orchestration, and personalization rule hierarchy managed within the Commerce Cloud ecosystem.
Operational ownership is positioned with merchandising and digital marketing stakeholders who define recommendation strategies, approve experiments, and manage rollout across the Aaron's website. Governance emphasizes controlled rule management and iterative tuning of recommendation models based on site analytics, aligning merchandising workflows with catalog update processes. The implementation narrative focuses on retail e-commerce personalization capabilities delivered by Salesforce Commerce Cloud Einstein.
|
 |
Abacus Spain | Retail | 719 | $105M | Spain | Salesforce | Salesforce Commerce Cloud Einstein | Personalization and Product Recommendations | 2024 | n/a |
In 2024, Abacus Spain implemented Salesforce Commerce Cloud Einstein on its public website. Salesforce Commerce Cloud Einstein is used as the Personalization and Product Recommendations layer for the ecommerce storefront, aligning product display and on-site merchandising with session behavior and product interactions.
The deployment leverages Commerce Cloud Einstein predictive recommendation engines and personalization modules, configured to deliver real time product recommendations, category ranking adjustments, and personalized search result ordering. Configuration focused on recommendation strategies such as best sellers, complementary item suggestions, and recently viewed signals, while enabling behavioral profiling and session level personalization to tailor on-site experiences.
Data architecture centers on in-platform event collection for page views, add to cart events, and completed purchases that feed Commerce Cloud Einstein models to generate recommendations on product listing pages, product detail pages, and cart pages. The implementation is concentrated on the Commerce Cloud storefront and the retailer product catalog feed, using platform event streams and model inference within Commerce Cloud to operationalize personalization.
Governance and rollout followed a staged activation across front end pages and merchandising zones, with business user controls exposed for adjusting recommendation rules and promotional priorities. The implementation embedded AI driven personalization into ecommerce merchandising, digital marketing, and site operations workflows, enabling ongoing configuration and rule based governance by merchandising teams.
|
|
|
Acima | Banking and Financial Services | 832 | $168M | United States | Salesforce | Salesforce Commerce Cloud Einstein | Personalization and Product Recommendations | 2025 | n/a |
In 2025, Acima deployed Salesforce Commerce Cloud Einstein on their public website. Acima is using Salesforce Commerce Cloud Einstein to deliver Personalization and Product Recommendations for on-site product discovery and merchandising across its e-commerce storefront.
The implementation centers on the Einstein recommendations engine, real-time personalization capabilities, AI-driven product ranking, and storefront content targeting. Configuration work included catalog mapping to recommendation slots, rule-based merchandising controls, and business user dashboards for managing recommendation strategies and model selection.
Deployment is integrated directly with Acima's website storefront and product catalog, ingesting catalog metadata, pricing and inventory signals plus session behavior to inform inference and ranking. Operational responsibility spans merchandising, marketing, and digital commerce teams who manage cross-sell, up-sell and promotional recommendation flows within the Commerce Cloud Einstein admin consoles.
Governance and process changes focused on establishing A/B testing workflows, schedule-based campaign controls, and governance for personalization rules accessible to nontechnical merchandisers. Consent and data handling controls are applied at the storefront level so personalization operates within customer privacy preferences while business users tune models and content targeting.
|
 |
|
Retail | 600 | $150M | United States | Salesforce | Salesforce Commerce Cloud Einstein | Personalization and Product Recommendations | 2021 | n/a |
|
|
|
|
Retail | 1000 | $350M | Sweden | Salesforce | Salesforce Commerce Cloud Einstein | Personalization and Product Recommendations | 2017 | n/a |
|
|
|
|
Retail | 50 | $7M | United Kingdom | Salesforce | Salesforce Commerce Cloud Einstein | Personalization and Product Recommendations | 2024 | n/a |
|
|
|
|
Distribution | 183 | $221M | South Korea | Salesforce | Salesforce Commerce Cloud Einstein | Personalization and Product Recommendations | 2021 | n/a |
|
|
|
|
Retail | 46045 | $27.8B | Germany | Salesforce | Salesforce Commerce Cloud Einstein | Personalization and Product Recommendations | 2016 | n/a |
|
Showing 1 to 10 of 1152 entries
Buyer Intent: Companies Evaluating Salesforce Commerce Cloud Einstein
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Salesforce Commerce Cloud Einstein. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Salesforce Commerce Cloud Einstein for Personalization and Product Recommendations include:
- Bell Theatre Services, a United Kingdom based Professional Services organization with 25 Employees
- Modern Aviation, a United States based Transportation company with 210 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated |
|---|---|---|---|---|---|---|
|
Bell Theatre Services | Professional Services | 25 | $4M | United Kingdom | 2026-02-08 |
 |
Modern Aviation | Transportation | 210 | $63M | United States | 2026-02-02 |
FAQ - APPS RUN THE WORLD Salesforce Commerce Cloud Einstein Coverage
Salesforce Commerce Cloud Einstein is a Personalization and Product Recommendations solution from Salesforce.
Companies worldwide use Salesforce Commerce Cloud Einstein, from small firms to large enterprises across 21+ industries.
Organizations such as Panasonic Holdings Corporation, L'Oreal Paris, PayPal, ASDA and Adidas are recorded users of
Salesforce Commerce Cloud Einstein for Personalization and Product Recommendations.
Companies using Salesforce Commerce Cloud Einstein are most concentrated in Manufacturing, Retail and Banking and Financial Services, with adoption spanning over 21 industries.
Companies using Salesforce Commerce Cloud Einstein are most concentrated in Japan, France and United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Salesforce Commerce Cloud Einstein across Americas, EMEA, and APAC.
Companies using Salesforce Commerce Cloud Einstein range from small businesses with 0-100 employees - 28.99%, to mid-sized firms with 101-1,000 employees - 39.06%, large organizations with 1,001-10,000 employees - 25.87%, and global enterprises with 10,000+ employees - 6.08%.
Customers of Salesforce Commerce Cloud Einstein include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Salesforce Commerce Cloud Einstein customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Personalization and Product Recommendations.