List of Salesforce Quip Customers
Salesforce
Salesforce Tower 415 Mission Street, 3rd Floor,
San Francisco, 94105, CA,
United States
San Francisco, 94105, CA,
United States
1 415-901-7000
Professional Services
83334
$41.5B
Since 2010, our global team of researchers has been studying Salesforce Quip customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Salesforce Quip for Collaboration from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Salesforce Quip for Collaboration include: Amazon, a United States based Retail organisation with 1578000 employees and revenues of $637.96 billion, Aviva, a United Kingdom based Insurance organisation with 29091 employees and revenues of $53.09 billion, Instacart, a United States based Professional Services organisation with 3380 employees and revenues of $3.04 billion, Berry Appleman & Leiden, a United States based Professional Services organisation with 1300 employees and revenues of $624.0 million, Ring, a United States based Manufacturing organisation with 2000 employees and revenues of $200.0 million and many others.
Contact us if you need a completed and verified list of companies using Salesforce Quip, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Salesforce Quip customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Amazon | Retail | 1578000 | $638.0B | United States | Salesforce | Salesforce Quip | Collaboration | 2018 | n/a |
In 2018, Amazon began using Salesforce Quip as part of its Collaboration tooling to support HR documentation and reporting workflows. Amazon Salesforce Quip Collaboration HR was used to centralize HR report authoring, shared documents and collaborative notes to support analysis and escalation of people-related issues.
The implementation concentrated on collaborative document and spreadsheet workspaces, live editing, comment threads, version history and template-based report authoring, enabling teams to analyze reports on key findings, trends and discrepancies and escalate as appropriate. Operational coverage focused on HR and people operations teams, where shared Quip workspaces became the primary artifact for cross-team review, while governance emphasized document permissioning, review cadence and comment-driven escalation workflows backed by traceable version history.
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Aviva | Insurance | 29091 | $53.1B | United Kingdom | Salesforce | Salesforce Quip | Collaboration | 2017 | n/a |
In 2017 Aviva implemented Salesforce Quip to enhance Collaboration for its Corporate CRM documentation and user training functions. The deployment was operated by in-house Salesforce Administrators and Developers working from Bristol and York, embedding the application into the CRM support organization rather than through an external systems integrator.
The Salesforce Quip implementation focused on collaborative document management, real-time co-authoring, structured templates for training and operational runbooks, and embedded documentation aligned to individual CRM apps. Administrators were directly accountable for maintaining and developing those CRM apps, gathering requirements from users, designing and delivering solutions, and making effective solution design decisions with guidance from Salesforce Developers and Product Owners.
Operational governance emphasized documentation and formal change control processes, with explicit responsibility to enforce DPA and GDPR requirements during design and rollout. The role and implementation scope covered planning, design and strategic direction of Corporate CRM systems across Aviva’s Bristol and York locations, and administrators were expected to have working knowledge of adjacent Salesforce products such as Pardot and Experience Cloud to support integrated CRM workflows.
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Berry Appleman & Leiden | Professional Services | 1300 | $624M | United States | Salesforce | Salesforce Quip | Collaboration | 2017 | n/a |
In 2017, Berry Appleman & Leiden implemented Salesforce Quip as a Collaboration platform to centralize case documentation and coordinate HR immigration workflows. The deployment targeted HR and immigration teams supporting I-9 onboarding, re verification tracking, and ongoing work authorization management for both interns and full time employees.
Salesforce Quip was configured to serve as living case documents and shared checklists, using document and spreadsheet capabilities to record and verify sensitive immigration artifacts such as passports, green cards, and various visa types. Configurations emphasized collaborative case notes, checklist templates for onboarding, and consolidated documentation to support escalation and attorney communication tied to complex tickets.
The Quip rollout operated alongside the firms Salesforce ticketing environment and other operational tools including Workday HRIS, Guardian LawLogix Perfect Compliance, SpringCM, and Excel, rather than as a standalone replacement. Operational coverage included the Menlo Park HR site and coordination with remote HR representatives, supporting a processing cadence of roughly 75 I 9s per week and monthly re verification reminders for about 300 employees.
Governance focused on access controlled documentation and standardized workflows to manage sensitive immigration records and to route escalations through existing case management processes. Operational procedures incorporated Quip documents as the single reference for re verification trackers and onboarding documentation, enabling consistent handoffs between HR specialists and immigration counsel.
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Instacart | Professional Services | 3380 | $3.0B | United States | Salesforce | Salesforce Quip | Collaboration | 2016 | n/a |
In 2016 Instacart implemented Salesforce Quip to introduce a unified Collaboration platform for structured team authoring and shared workspaces. Salesforce Quip, categorized as Collaboration, was positioned to standardize real-time document creation and cross-team coordination while supporting mobile access for distributed users.
The deployment focused on core Collaboration capabilities, including real-time co-authoring, embedded spreadsheets, shared document folders, task lists, and reusable templates. Salesforce Quip was configured to house meeting notes, product specifications, operational playbooks, and project trackers, enabling synchronous and asynchronous workflows across teams.
Operational coverage emphasized product, operations, and marketing workflows, with role-based access controls and document-level permissioning to manage information visibility. Governance design incorporated editor and viewer roles, version control practices, template libraries for consistent document structure, and a champion-led onboarding approach to drive adoption.
Rollout and process changes centered on staged onboarding, creation of standardized templates, and training for document governance and collaboration etiquette. The implementation narrative reflects a structural shift toward centralized collaborative documentation using Salesforce Quip within Instacart’s Collaboration tooling stack.
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Plume Design | Professional Services | 650 | $80M | United States | Salesforce | Salesforce Quip | Collaboration | 2019 | n/a |
In 2019, Plume Design implemented Salesforce Quip as a Collaboration application to centralize Sales Operations content and enable live document collaboration across go to market teams. The deployment emphasized native document and spreadsheet collaboration tied to CRM facing workflows, positioning Salesforce Quip as the primary collaborative workspace for sales process artifacts.
The implementation configured Salesforce Quip document libraries, shared workspaces, live spreadsheets, and reusable templates for forecasting, sales compensation modeling, and pipeline reviews. Configuration work focused on access controls, folder taxonomy, and template standardization to reduce document sprawl and enforce consistent content structure for the Sales Operations function.
Salesforce Quip was embedded into Plume Design operational workflows to surface collaborative documents in context with sales and revenue workflows, increasing visibility for Sales Operations, Sales Enablement, and Revenue Operations teams. The integration leveraged the application s native platform connectivity to align live Quip documents with record centric processes and meeting driven note taking.
Governance was organized around Sales Operations led content owners, with controls for workspace permissions, document lifecycle rules, and template governance to standardize processes. Rollout prioritized sales process artifacts and meeting templates, with ongoing iteration to expand shared workspaces and formalize collaboration standards.
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Manufacturing | 2000 | $200M | United States | Salesforce | Salesforce Quip | Collaboration | 2019 | n/a |
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| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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FAQ - APPS RUN THE WORLD Salesforce Quip Coverage
Salesforce Quip is a Collaboration solution from Salesforce.
Companies worldwide use Salesforce Quip, from small firms to large enterprises across 21+ industries.
Organizations such as Amazon, Aviva, Instacart, Berry Appleman & Leiden and Ring are recorded users of
Salesforce Quip for Collaboration.
Companies using Salesforce Quip are most concentrated in Retail, Insurance and Professional Services, with adoption spanning over 21 industries.
Companies using Salesforce Quip are most concentrated in United States and United Kingdom, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Salesforce Quip across Americas, EMEA, and APAC.
Companies using Salesforce Quip range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 16.67%, large organizations with 1,001-10,000 employees - 50%, and global enterprises with 10,000+ employees - 33.33%.
Customers of Salesforce Quip include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Salesforce Quip customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Collaboration.