List of SAP Jam Customers
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Since 2010, our global team of researchers has been studying SAP Jam customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased SAP Jam for Collaboration from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using SAP Jam for Collaboration include: CVS Health, a United States based Healthcare organisation with 219000 employees and revenues of $372.81 billion, Costco, a United States based Retail organisation with 333000 employees and revenues of $254.45 billion, Cigna Healthcare, a United States based Insurance organisation with 71295 employees and revenues of $244.38 billion, NSW Government, a Australia based Government organisation with 453210 employees and revenues of $78.91 billion, Discovery Bank, a South Africa based Insurance organisation with 13500 employees and revenues of $66.22 billion and many others.
Contact us if you need a completed and verified list of companies using SAP Jam, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the Collaboration software purchases.
The SAP Jam customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of Collaboration software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Applied Industrial Technologies | Distribution | 6549 | $4.5B | United States | SAP | SAP Jam | Collaboration | 2017 | n/a |
In 2017 Applied Industrial Technologies deployed SAP Jam as a social learning and Collaboration platform to accelerate onboarding of new business units and to centralize product and process knowledge. SAP Jam provided a mobile-first channel for on-the-job access, social content delivery, and personalized learning tied to sales and technical enablement.
The SAP Jam deployment emphasized social learning, personalized learning paths, mobile access, and consolidated social content that unified sales processes and a broad product portfolio, including direct access to key vendors. Configurations focused on content libraries, cohort-based learning, discussion threads for product troubleshooting, and contextualized learning artifacts linked to role competencies.
Applied positioned SAP Jam alongside SAP ERP and SAP SuccessFactors, aligning social learning content to SAP ERP sales and operations benchmark KPIs and to SuccessFactors competency and performance frameworks. Operational coverage centered on sales, operations, and human capital teams, with explicit use cases in acquisition integration and in the front-line business manager network, while learning analytics were used to inform coaching and competency measurement.
Governance emphasized competency measurement and coaching programs to drive accountability in the sales and operations culture, using SAP Jam to surface coaching insights and learning outcomes. The deployment supported Applied’s broader effort to harness intelligent data flow across machines, people, and performance, linking social learning to the company goal of managing critical data streams for internal and customer-facing workflows.
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ASSA ABLOY New Zealand | Manufacturing | 150 | $20M | New Zealand | SAP | SAP Jam | Collaboration | 2019 | n/a |
In 2019, ASSA ABLOY New Zealand implemented SAP Jam in the Collaboration category as part of the ASSA ABLOY Group global SAP SuccessFactors program. The implementation was executed under a centralized global platform model that aimed to introduce consistent collaboration services across a decentralized organization spanning over 72 countries.
SAP Jam was deployed alongside SuccessFactors modules explicitly including Employee Central, Recruitment, ONB, Performance, Succession, Learning, Compensation, Variable pay, and Time Off, providing social collaboration, onboarding communities, and knowledge sharing capabilities for HR and line managers. Configuration focused on collaboration workstreams, community templates for onboarding, and integration points that expose employee profiles and learning assignments into collaborative spaces.
Integration and governance were managed by the global HR project team, aligning SAP Jam collaboration workflows with HR processes such as onboarding and performance discussions. Governance emphasized standardized collaboration templates, role based access for HR and people managers, and coordinated rollout sequencing by the ASSA ABLOY Group team to ensure consistent operational coverage across regions.
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CaixaBank | Banking and Financial Services | 44500 | $12.5B | Spain | SAP | SAP Jam | Collaboration | 2018 | n/a |
In 2018 CaixaBank implemented SAP Jam as part of its SAP SuccessFactors HCM Suite deployment to deliver Collaboration capabilities for HR and talent management. The deployment accompanied a cloud migration strategy away from an on-premise SAP ERP HCM solution toward SAP SuccessFactors Employee Central and SAP Jam to centralize employee experience and talent workflows.
SAP Jam was configured to provide social collaboration, employee communities, content and knowledge sharing, and embedded collaboration around talent processes. The implementation emphasized integration with SAP SuccessFactors Employee Central so that employee profiles, organizational data, and talent lifecycle events could drive community membership, learning discussions, and peer collaboration without separate development overhead, supporting the stated objective to increase operational efficiency and reduce development costs.
Operational scope focused on HR and enterprise employee engagement across CaixaBanks retail banking organization in Spain, leveraging SAP Jam to foster a culture of innovation and improve employer branding. Governance and rollout were organized around HR-led process changes and cloud HCM program governance, aligning collaboration patterns with talent management workflows, and the bank expected improved workforce engagement and employer branding as explicit outcomes.
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Construction and Real Estate | 1026 | $556M | Canada | SAP | SAP Jam | Collaboration | 2015 | n/a |
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Insurance | 71295 | $244.4B | United States | SAP | SAP Jam | Collaboration | 2015 | n/a |
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Retail | 46500 | $9.6B | United States | SAP | SAP Jam | Collaboration | 2016 | n/a |
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Retail | 333000 | $254.5B | United States | SAP | SAP Jam | Collaboration | 2016 | n/a |
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Oil, Gas and Chemicals | 17542 | $16.5B | Germany | SAP | SAP Jam | Collaboration | 2018 | n/a |
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Distribution | 75800 | $32.7B | Ireland | SAP | SAP Jam | Collaboration | 2019 | n/a |
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Healthcare | 219000 | $372.8B | United States | SAP | SAP Jam | Collaboration | 2012 | n/a |
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Buyer Intent: Companies Evaluating SAP Jam
- Hecht Kugellager, a Germany based Distribution organization with 28 Employees
- Cegeka, a Belgium based Professional Services company with 5500 Employees
- Spire Healthcare, a United Kingdom based Healthcare organization with 12408 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
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