List of SAP Jam Customers
SAP
Dietmar-Hopp-Allee 16,
Walldorf, 69190,
Germany
Walldorf, 69190,
Germany
49 6 2277-47474
Professional Services
110650
$42.3B
Since 2010, our global team of researchers has been studying SAP Jam customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased SAP Jam for Collaboration from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using SAP Jam for Collaboration include: CVS Health, a United States based Healthcare organisation with 219000 employees and revenues of $372.81 billion, Costco, a United States based Retail organisation with 333000 employees and revenues of $254.45 billion, Cigna Healthcare, a United States based Insurance organisation with 71295 employees and revenues of $244.38 billion, NSW Government, a Australia based Government organisation with 453210 employees and revenues of $78.91 billion, Discovery Bank, a South Africa based Insurance organisation with 13500 employees and revenues of $66.22 billion and many others.
Contact us if you need a completed and verified list of companies using SAP Jam, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the Collaboration software purchases.
The SAP Jam customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of Collaboration software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Applied Industrial Technologies | Distribution | 6549 | $4.5B | United States | SAP | SAP Jam | Collaboration | 2017 | n/a |
In 2017 Applied Industrial Technologies deployed SAP Jam as a social learning and Collaboration platform to accelerate onboarding of new business units and to centralize product and process knowledge. SAP Jam provided a mobile-first channel for on-the-job access, social content delivery, and personalized learning tied to sales and technical enablement.
The SAP Jam deployment emphasized social learning, personalized learning paths, mobile access, and consolidated social content that unified sales processes and a broad product portfolio, including direct access to key vendors. Configurations focused on content libraries, cohort-based learning, discussion threads for product troubleshooting, and contextualized learning artifacts linked to role competencies.
Applied positioned SAP Jam alongside SAP ERP and SAP SuccessFactors, aligning social learning content to SAP ERP sales and operations benchmark KPIs and to SuccessFactors competency and performance frameworks. Operational coverage centered on sales, operations, and human capital teams, with explicit use cases in acquisition integration and in the front-line business manager network, while learning analytics were used to inform coaching and competency measurement.
Governance emphasized competency measurement and coaching programs to drive accountability in the sales and operations culture, using SAP Jam to surface coaching insights and learning outcomes. The deployment supported Applied’s broader effort to harness intelligent data flow across machines, people, and performance, linking social learning to the company goal of managing critical data streams for internal and customer-facing workflows.
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ASSA ABLOY New Zealand | Manufacturing | 150 | $20M | New Zealand | SAP | SAP Jam | Collaboration | 2019 | n/a |
In 2019, ASSA ABLOY New Zealand implemented SAP Jam in the Collaboration category as part of the ASSA ABLOY Group global SAP SuccessFactors program. The implementation was executed under a centralized global platform model that aimed to introduce consistent collaboration services across a decentralized organization spanning over 72 countries.
SAP Jam was deployed alongside SuccessFactors modules explicitly including Employee Central, Recruitment, ONB, Performance, Succession, Learning, Compensation, Variable pay, and Time Off, providing social collaboration, onboarding communities, and knowledge sharing capabilities for HR and line managers. Configuration focused on collaboration workstreams, community templates for onboarding, and integration points that expose employee profiles and learning assignments into collaborative spaces.
Integration and governance were managed by the global HR project team, aligning SAP Jam collaboration workflows with HR processes such as onboarding and performance discussions. Governance emphasized standardized collaboration templates, role based access for HR and people managers, and coordinated rollout sequencing by the ASSA ABLOY Group team to ensure consistent operational coverage across regions.
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CaixaBank | Banking and Financial Services | 44500 | $12.5B | Spain | SAP | SAP Jam | Collaboration | 2018 | n/a |
In 2018 CaixaBank implemented SAP Jam as part of its SAP SuccessFactors HCM Suite deployment to deliver Collaboration capabilities for HR and talent management. The deployment accompanied a cloud migration strategy away from an on-premise SAP ERP HCM solution toward SAP SuccessFactors Employee Central and SAP Jam to centralize employee experience and talent workflows.
SAP Jam was configured to provide social collaboration, employee communities, content and knowledge sharing, and embedded collaboration around talent processes. The implementation emphasized integration with SAP SuccessFactors Employee Central so that employee profiles, organizational data, and talent lifecycle events could drive community membership, learning discussions, and peer collaboration without separate development overhead, supporting the stated objective to increase operational efficiency and reduce development costs.
Operational scope focused on HR and enterprise employee engagement across CaixaBanks retail banking organization in Spain, leveraging SAP Jam to foster a culture of innovation and improve employer branding. Governance and rollout were organized around HR-led process changes and cloud HCM program governance, aligning collaboration patterns with talent management workflows, and the bank expected improved workforce engagement and employer branding as explicit outcomes.
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Canadian Apartment Properties Real Estate Investment Trust (CAPREIT) | Construction and Real Estate | 1026 | $556M | Canada | SAP | SAP Jam | Collaboration | 2015 | n/a |
In 2015, Canadian Apartment Properties Real Estate Investment Trust implemented SAP Jam, deploying a Collaboration application to support corporate training and knowledge sharing. The initiative was led by the client project lead reporting to the Director of Training and Education, who was responsible for coordinating training initiatives across CAPREIT.
Implementation focused on SAP Jam modules for social learning and team collaboration, configured with group workspaces, content libraries, threaded discussions, and knowledge repositories to support onboarding and ongoing employee learning. Configuration emphasized role based access and content curation workflows to align with training program needs.
The SAP Jam deployment was integrated with SAP SuccessFactors LMS modules as part of the same project, enabling linkage between formal learning activities and social collaboration spaces. Operational scope centered on the Training and Education function at CAPREIT, with the project lead coordinating content alignment between LMS courses and Jam communities.
Governance was structured through the Director of Training and Education, with the client project lead governing permissions, content publishing workflows, and adoption sequencing for learning cohorts. The implementation reflects a combined LMS and collaboration platform approach, aligning SAP Jam with SAP SuccessFactors LMS to unify content, social learning, and training coordination.
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Cigna Healthcare | Insurance | 71295 | $244.4B | United States | SAP | SAP Jam | Collaboration | 2015 | n/a |
In 2015, Cigna Healthcare implemented SAP Jam as the social collaboration layer embedded within a new SuccessFactors learning management deployment, aligning the SAP Jam application with the companys Learning and Development function. This deployment targeted the global rollout of a new performance management approach called Connect for Growth, and the SAP Jam implementation operated within the Collaboration category to support training, community membership, and ongoing leader and employee education for roughly 38,000 participants in the program.
The SAP Jam implementation emphasized social collaboration capabilities and community structures rather than standalone courseware, SAP Jam providing dedicated CFG communities, content hubs linking to LMS learning objects, and spaces for guides and research. Configuration focused on community membership models, content linking from the LMS, and facilitation of quarterly check in conversation workflows between managers and employees, with learning teams designing engagement activities to drive adoption of SAP Jam and seed collaborative learning behaviors.
Operational integration connected SAP Jam to the SuccessFactors LMS and to Cignas existing SharePoint intranet called Cigna Social, enabling users to move from non interactive SharePoint content to social learning spaces in SAP Jam and back to LMS content. A complementary Yammer pilot was introduced for less formal, cross functional interactions, with approximately 2,500 employees participating in the pilot while more structured learning communities continued to operate in SAP Jam. The implementation covered global L&D operations and targeted leaders, employees, and the CFG project team for outreach and ongoing community moderation.
Governance centered on L&D stewardship, community sponsorship requirements, and measurement expectations for Jam groups, with Jam groups typically requiring a sponsor and defined engagement metrics while Yammer remained open for informal groups. Outcomes called out in operational details include thousands of members in the Connect for Growth Jam community and more than 60 distinct learning communities active on SAP Jam, illustrating an integrated Collaboration ecosystem where SAP Jam, SuccessFactors LMS, SharePoint, and Yammer are interconnected to surface learning content and internal expertise. Cigna Healthcare SAP Jam Collaboration Learning and Development
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Retail | 46500 | $9.6B | United States | SAP | SAP Jam | Collaboration | 2016 | n/a |
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Retail | 333000 | $254.5B | United States | SAP | SAP Jam | Collaboration | 2016 | n/a |
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Oil, Gas and Chemicals | 17542 | $16.5B | Germany | SAP | SAP Jam | Collaboration | 2018 | n/a |
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Distribution | 75800 | $32.7B | Ireland | SAP | SAP Jam | Collaboration | 2019 | n/a |
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Healthcare | 219000 | $372.8B | United States | SAP | SAP Jam | Collaboration | 2012 | n/a |
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Buyer Intent: Companies Evaluating SAP Jam
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating SAP Jam. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating SAP Jam for Collaboration include:
- Hecht Kugellager, a Germany based Distribution organization with 28 Employees
- Cegeka, a Belgium based Professional Services company with 5500 Employees
- Spire Healthcare, a United Kingdom based Healthcare organization with 12408 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated |
|---|---|---|---|---|---|---|
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Hecht Kugellager | Distribution | 28 | $8M | Germany | 2025-11-22 |
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Cegeka | Professional Services | 5500 | $792M | Belgium | 2025-08-06 |
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Spire Healthcare | Healthcare | 12408 | $1.2B | United Kingdom | 2025-01-23 |
FAQ - APPS RUN THE WORLD SAP Jam Coverage
SAP Jam is a Collaboration solution from SAP.
Companies worldwide use SAP Jam, from small firms to large enterprises across 21+ industries.
Organizations such as CVS Health, Costco, Cigna Healthcare, NSW Government and Discovery Bank are recorded users of
SAP Jam for Collaboration.
Companies using SAP Jam are most concentrated in Healthcare, Retail and Insurance, with adoption spanning over 21 industries.
Companies using SAP Jam are most concentrated in United States, Australia and South Africa, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of SAP Jam across Americas, EMEA, and APAC.
Companies using SAP Jam range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 8.51%, large organizations with 1,001-10,000 employees - 40.43%, and global enterprises with 10,000+ employees - 51.06%.
Customers of SAP Jam include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified SAP Jam customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Collaboration.