List of SAP S/4HANA Cloud SCM Customers
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Since 2010, our global team of researchers has been studying SAP S/4HANA Cloud SCM customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased SAP S/4HANA Cloud SCM for Supply Chain Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using SAP S/4HANA Cloud SCM for Supply Chain Management include: Apple, a United States based Manufacturing organisation with 166000 employees and revenues of $416.16 billion, RTX Corporation Aerospace, a United States based Aerospace and Defense organisation with 185000 employees and revenues of $80.74 billion, Spectrum Brands, a United States based Retail organisation with 3100 employees and revenues of $2.96 billion, Essential Utilities, a United States based Utilities organisation with 3258 employees and revenues of $2.05 billion, Glen Dimplex, a Ireland based Manufacturing organisation with 8500 employees and revenues of $1.78 billion and many others.
Contact us if you need a completed and verified list of companies using SAP S/4HANA Cloud SCM, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Apple | Manufacturing | 166000 | $416.2B | United States | SAP | SAP S/4HANA Cloud SCM | Supply Chain Management | 2018 | n/a |
In 2018, Apple implemented SAP S/4HANA Cloud SCM to centralize and standardize core supply chain processes within its global manufacturing and distribution footprint. The SAP S/4HANA Cloud SCM deployment was positioned as the enterprise Supply Chain Management backbone, with Business Process Reengineering teams embedded to act as functional leaders across forecasting, planning, inventory, order management, manufacturing, quality, and product lifecycle domains.
Configuration and modules emphasized in the implementation included Forecasting and Planning workflows, Inventory Management controls, Order Management that covers allocation, optimization and fulfillment, Reverse Logistics processes, and OEM onboarding procedures. Manufacturing setup and management capabilities were configured to support first article inspection, quality and defect management, and recall handling, while Product Lifecycle Management and Engineering BOM management and part setup processes were instrumented to align engineering and supply chain master data.
Operational coverage spanned manufacturing sites, distribution centers and logistics carrier coordination, with the implementation attention focused on cross functional process orchestration such as forecast to plan, order to fulfill and return to repair. The program followed full software development life cycle stages, running from mobilization through problem definition, scoping, requirements, design, business readiness, testing and implementation, and emphasized process analysis to address root causes rather than symptoms.
Governance and rollout practices mandated early and continuous change management planning, ongoing negotiation with cross functional business partners to remove barriers without compromising solution quality, and executive engagement to align timelines and communications. Project closure requirements included confirmation that objectives were met and documentation of lessons learned, while BPR leadership was charged with recommending process innovation and efficiency improvements using methodologies such as Design Thinking, Six Sigma and Lean.
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Barrick Gold London | Oil, Gas and Chemicals | 110 | $14M | United Kingdom | SAP | SAP S/4HANA Cloud SCM | Supply Chain Management | 2020 | n/a |
In 2020, Barrick Gold Corporation implemented SAP S/4HANA Cloud SCM as part of a broader SAP S/4HANA rollout to future proof its global business and support an aggressive acquisition and joint venture strategy. The announcement noted that SAP would be applied across exploration, mine sites and joint ventures managed by Barrick in more than 15 countries, with an initial rollout beginning at the Nevada Gold Mines Joint Venture and an existing SAP footprint originating from Randgold.
The implementation encompassed SAP S/4HANA covering Finance, Capital, Supply Chain and Asset Management, with SAP S/4HANA Cloud SCM designated to centralize supply chain workflows. Configuration emphasized a single version of the truth and real time information to support effective cost management and improved business insight. In line with Supply Chain Management category capabilities, the deployment was aligned to planning, procurement, logistics and inventory management workflows to standardize operational processes across sites.
Architecturally the program leveraged SAP S/4HANA Cloud SCM to provide centralized master data and transactional processing while enabling distributed operational access for joint ventures and mine sites. The cloud centric approach supported faster onboarding of acquired entities and aimed to minimize disruption during acquisition integration, consistent with Barrick objectives to embed new companies into a unified infrastructure.
Governance and rollout planning focused on harmonizing finance, supply chain and asset management processes and instituting common data models and workflows to reduce complexity and improve synergies. Expected capabilities explicitly cited include real time reporting, faster decision making and enhanced cost visibility through SAP S/4HANA Cloud SCM, supporting Barrick business functions spanning operations, finance and asset management.
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Coop Mineraloel | Retail | 131 | $32M | Switzerland | SAP | SAP S/4HANA Cloud SCM | Supply Chain Management | 2021 | n/a |
In 2021, Coop Mineraloel implemented SAP S/4HANA Cloud SCM as its Supply Chain Management platform and participated in the broader S/4 HANA transformation of Coop Mineraloel AG. The initiative focused on further development and design of business processes, with a clear objective to standardize and harmonize the process landscape across the organization, aligning supply chain operations with corporate finance and sales workflows. Coop Mineraloel SAP S/4HANA Cloud SCM Supply Chain Management impacted procurement, inventory control and order-to-cash business functions.
The implementation emphasized configuration and customizing of contemporary S/4HANA solutions, with explicit workstreams touching FI/CO and SD/MM as core modules and expectations to extend knowledge into PS, REFX, S4SCSD and IS-Oil. Functional capabilities implemented included procurement orchestration, inventory management and sales order processing, supported by business process modeling and solution conception work to ensure consistent master data and posting behavior. Teams were responsible for conception and implementation tasks, including detailed customizing aligned to SAP S/4HANA Cloud SCM functional terminology.
Operational delivery required complete process and solution documentation maintained in SAP Solution Manager, and management of external service providers responsible for discrete delivery tasks. The deployment covered supply chain, procurement, sales, finance and IT operational areas within Coop Mineraloel AG, with documentation serving as the single source of truth for process flows and configuration decisions. SAP Solution Manager was used to capture process design, test scripts and solution configuration artifacts.
Governance responsibilities were explicitly assigned for ITIL practices, including Incident, Change, Problem and Knowledge Management for the S/4HANA modules in scope. Business advisory activities were oriented toward standardization and harmonization of the process landscape, supported by strong business process modeling, analytical and communication skills in the implementation team. The SAP S/4HANA Cloud SCM rollout therefore combined solution design, operational governance and ongoing process development to stabilize core supply chain operations.
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Danone UK | Consumer Packaged Goods | 2500 | $690M | United Kingdom | SAP | SAP S/4HANA Cloud SCM | Supply Chain Management | 2020 | n/a |
In 2020 Danone UK implemented SAP S/4HANA Cloud SCM as the primary Supply Chain Management platform to centralize inventory, warehouse, purchasing and finance transaction processes. The deployment emphasized system configuration and operational stabilization across the SAP S/4HANA Cloud SCM landscape.
Configuration work focused on Inventory Management, Warehouse Management, Purchasing, and Finance data tables and transactions, with explicit configuration to resolve transactional errors and workflow exceptions. The implementation included the migration and ongoing management of Master Data for Vendor, Partner, Sales, and Material records into SAP S/4HANA Cloud SCM, and change control for updates to vendor fields and product manufacturing attributes.
Integrations and operational coverage included back-end application analysis, warehouse terminals, third-party logistics providers, and server-level troubleshooting across Development, Quality Assurance, and Production servers. ServiceNow was used to manage user requests, change requests, and incident tickets, creating a documented incident-to-resolution flow that linked ServiceNow tickets to technical fixes in the SAP S/4HANA Cloud SCM environment. Collaboration extended to internal and external suppliers and support teams based in France to resolve cross-border support dependencies.
Governance and process work established structured change request handling on the supply chain and logistics platform, user and key user management, stakeholder communications, and adherence to agreed service level agreements for incident resolution. Operational application management practices were applied to sales, supply chain, and finance departments to coordinate fixes, testing, and releases across Dev, QAS, and PROD.
Outcomes explicitly included resolution of business-critical process issues and operational incidents within agreed SLAs, ongoing functional solutions delivered via system analysis and testing, and sustained user support for business operations in Inventory, Purchasing, Finance, WMS, and Supply Chain Management.
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Essential Utilities | Utilities | 3258 | $2.1B | United States | SAP | SAP S/4HANA Cloud SCM | Supply Chain Management | 2020 | n/a |
In 2020, Essential Utilities initiated an SAP S/4HANA Cloud SCM implementation as part of a broader S/4HANA consolidation across its water and natural gas businesses. The program is positioned within the company’s enterprise SAP footprint, which includes SAP S/4HANA for financials, plant maintenance, HR, and BW, and it aligns Essential Utilities SAP S/4HANA Cloud SCM Supply Chain Management capabilities with centralized enterprise financials and asset operations.
The implementation scope emphasized Supply Chain Management functional alignment with plant maintenance and procurement workflows, and user experience improvements through SAP Fiori. Essential Utilities built Fiori screens to unify data views for operational staff, reducing clicks and streamlining onboarding and training, while keeping core S/4HANA modules as the system of record for cross-functional analytics and reporting.
Architecturally, the program retained an SAP-centric data model with integrations to existing project cost and project management interfaces, a non-SAP work management system, GIS, and BW reporting, consistent with prior Peoples Natural Gas SAP integrations. The company ran S/4HANA on HANA 1809 and planned an in-place HANA upgrade to a later 21 or 22 release, and it engaged Infosys and SAP for technical execution and Grant Thornton for organizational change management while executing large portions of the work virtually during COVID.
Governance and rollout combined lessons from incremental gas rollouts with a big bang conversion for the water-wastewater business, emphasizing extensive data cleansing, a competitive partner selection process, and dedicated full time business subject matter experts on the program team. Change management was treated as a continuous governance stream, with segmented communication, role based readiness planning, and ongoing peer networking to capture utilities industry practices.
Early outcomes reported include a consolidated system of record for financials and assets, improved cross-functional data access for analytics, and streamlined user interfaces via SAP Fiori. Future Supply Chain Management priorities include accounts payable automation and vendor portal adoption to increase invoice workflow automation, while platform maintenance includes the planned HANA upgrade and continued integration of adjacent operational systems.
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Manufacturing | 8500 | $1.8B | Ireland | SAP | SAP S/4HANA Cloud SCM | Supply Chain Management | 2020 | n/a |
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Consumer Packaged Goods | 25 | $3M | United States | SAP | SAP S/4HANA Cloud SCM | Supply Chain Management | 2021 | n/a |
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Manufacturing | 5455 | $1.2B | Japan | SAP | SAP S/4HANA Cloud SCM | Supply Chain Management | 2020 | n/a |
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Aerospace and Defense | 185000 | $80.7B | United States | SAP | SAP S/4HANA Cloud SCM | Supply Chain Management | 2021 | n/a |
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Retail | 3100 | $3.0B | United States | SAP | SAP S/4HANA Cloud SCM | Supply Chain Management | 2022 | n/a |
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Buyer Intent: Companies Evaluating SAP S/4HANA Cloud SCM
- Talison Lithium, a Australia based Oil, Gas and Chemicals organization with 500 Employees
- Trust Power, a United Kingdom based Communications company with 20 Employees
- Singular Group, a Germany based Professional Services organization with 20 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated |
|---|---|---|---|---|---|---|
| Talison Lithium | Oil, Gas and Chemicals | 500 | $100M | Australia | 2025-07-31 | |
| Trust Power | Communications | 20 | $2M | United Kingdom | 2024-08-05 | |
| Singular Group | Professional Services | 20 | $2M | Germany | 2024-05-28 |