List of Serko Zeno Expense Customers
Serko
Saatchi Building,
Auckland, 1010,
New Zealand
Auckland, 1010,
New Zealand
64 9 309 4754
Professional Services
287
$12M
Since 2010, our global team of researchers has been studying Serko Zeno Expense customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Serko Zeno Expense for Expense Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Serko Zeno Expense for Expense Management include: Manpower, a United States based Professional Services organisation with 27900 employees and revenues of $18.92 billion, Bega Cheese, a Australia based Consumer Packaged Goods organisation with 4000 employees and revenues of $2.50 billion, Ministry of Social Development, a New Zealand based Government organisation with 8934 employees and revenues of $1.81 billion, Nine Entertainment Co, a Australia based Media organisation with 5254 employees and revenues of $1.73 billion, Crowe, a United States based Professional Services organisation with 5600 employees and revenues of $1.30 billion and many others.
Contact us if you need a completed and verified list of companies using Serko Zeno Expense, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the ERP Financial Management software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Bega Cheese | Consumer Packaged Goods | 4000 | $2.5B | Australia | Serko Limited | Serko Zeno Expense | Expense Management | 2018 | n/a |
In 2018 Bega Cheese, Ltd. deployed Serko Zeno Expense to establish a centralized Expense Management capability across its operations in Australia, covering the company’s finance and employee expense workflows for approximately 4,000 employees. The implementation positioned Serko Zeno Expense and the Serko Expense Management system as the primary application for expense capture and processing within corporate finance and accounts payable functions.
Configuration work focused on standard Expense Management modules, including electronic receipt capture and mobile submission, multi level approval routing, policy enforcement and exception handling, corporate card reconciliation, and reporting for audit readiness. Serko Zeno Expense was configured to reflect Bega Cheese expense policies and approval hierarchies, with automated routing and role based access controls to support finance and manager review processes.
The engagement included delivery, training and hyper care support as part of the deployment, ensuring operational readiness for payroll, accounts payable and field staff who submit expenses. Governance changes emphasized centralization of expense workflows, documented approval procedures and training led adoption to shift control of expense compliance into finance and line management.
Operational coverage was limited to the scope provided by the implementation and the vendor delivered hyper care support during the initial stabilization period. The narrative centers on Bega Cheese, Ltd., Serko Zeno Expense, Expense Management and their alignment with finance and employee expense processing functions.
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Crowe | Professional Services | 5600 | $1.3B | United States | Serko Limited | Serko Zeno Expense | Expense Management | 2016 | n/a |
In 2016, Crowe implemented Serko Zeno Expense. Serko Zeno Expense is an Expense Management application deployed to standardize travel and expense workflows and to centralize expense reporting for Crowe's finance and travel operations.
The implementation focused on core Expense Management capabilities including automated expense capture, mobile receipt imaging with OCR, policy validation and automated approval routing, corporate card reconciliation, and expense report generation for accounting review. Configuration work emphasized policy rules, multi-level approval chains, and audit trail instrumentation to support compliance and internal control frameworks.
Operational scope targeted finance and travel teams within Crowe's professional services organization, aligning expense policy enforcement and submission workflows across business units. Governance changes included the establishment of centralized expense policy definitions, role based approval matrices, and standardized documentation procedures to support ongoing expense processing and internal audit readiness. Serko Zeno Expense is referenced as the primary Expense Management application for these functions.
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D'Arcy Arms Hotel Motel | Leisure and Hospitality | 50 | $10M | Australia | Serko Limited | Serko Zeno Expense | Expense Management | 2017 | n/a |
In 2017, D'Arcy Arms Hotel Motel implemented Serko Zeno Expense as its Expense Management application. The deployment addressed expense capture and reimbursement for the hotel and adjoining 18 room motel, covering two bars, function areas and restaurant operations.
Serko Zeno Expense was configured with expense capture, mobile receipt upload and OCR, line item coding, approval workflows and policy enforcement consistent with Expense Management functionality. The configuration supported expense reporting and budget visibility to inform P and L oversight performed by the general manager, with lightweight administration suited to a 50 employee operation.
The application operated alongside the venue's operational software footprint, which includes Kounta POS, Hirum, Jobpac and Flexipurchase, supporting finance, procurement and day to day accounting processes used by the general manager. Practical integration emphasis was on data export and reconciliation to accounting workflows rather than on broad ERP orchestration, and operational coverage included front of house, events and back office teams that generate expense activity.
Governance focused on routed approvals, policy enforcement, receipt retention and audit readiness to support licensing and compliance obligations for a commercial hotel. Rollout and ongoing administration were managed within existing hotel finance and payroll responsibilities under the general manager's oversight.
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Hanson Australia Pty Ltd | Distribution | 5000 | $922M | Australia | Serko Limited | Serko Zeno Expense | Expense Management | 2021 | n/a |
In 2021, Hanson Australia Pty Ltd implemented Serko Zeno Expense as its Expense Management application. The deployment began at the National Head Office in Sydney where a Head Office Administrator processes and uploads expenses for the leadership team and manages travel and hotel bookings using Serko Zeno Expense.
Configuration emphasized expense capture, receipt imaging and submission workflows, together with approval routing and travel booking coordination aligned to executive and administrative workflows. Serko Zeno Expense is used to centralize expense reporting and travel itinerary documentation for directors and the Executive Assistant to the CEO, embedding expense submission into existing office administration processes.
Operational scope is concentrated on finance and administrative functions at the head office, supporting directors and executive assistants, with the Head Office Administrator responsible for day to day processing and upload of expense records. The implementation required coordination with IT for user access and security controls and with accounts payable for invoice and reimbursement handling, preserving separation of administrative and finance responsibilities.
Governance centers on role based processing where the Head Office Administrator ingests expenses and manages travel bookings and approval workflows route through the leadership team. Rollout is focused on head office administrative and executive expense and travel processes rather than a broad field deployment.
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Helloworld Travel | Leisure and Hospitality | 727 | $149M | Australia | Serko Limited | Serko Zeno Expense | Expense Management | 2022 | n/a |
In 2022, Helloworld Travel implemented Serko Zeno Expense. The deployment targeted Expense Management to manage travel related spend capture and corporate expense workflows across the organization.
Serko Zeno Expense was configured with Serko's premium capabilities including mobile integration, pre trip approval workflow, post ticketing changes, powerful self policy management, unique mass booking functionality, the ability to capture manage and re claim unused tickets post ticketing, multi tier approvals, and single sign on features. Configuration emphasized policy rule enforcement and automation of expense capture to align booking and expense behavior with corporate controls.
The implementation included integrations with ERP and EMS systems, including Serko Expense, to enable data exchange between travel bookings and financial systems. Single sign on was enabled to streamline user authentication for travelers and travel bookers.
Governance and workflow changes focused on embedding pre trip approvals and multi tier approval flows through the self policy management module, and on operationalizing post ticketing change handling and unused ticket reclamation inside Serko Zeno Expense. Operational scope centered on corporate travel and finance functions, where booking, ticketing and expense reconciliation workflows were unified under the Serko platform.
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Manufacturing | 200 | $177M | Australia | Serko Limited | Serko Zeno Expense | Expense Management | 2018 | n/a |
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Professional Services | 27900 | $18.9B | United States | Serko Limited | Serko Zeno Expense | Expense Management | 2017 | n/a |
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Government | 8934 | $1.8B | New Zealand | Serko Limited | Serko Zeno Expense | Expense Management | 2013 | n/a |
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Media | 5254 | $1.7B | Australia | Serko Limited | Serko Zeno Expense | Expense Management | 2016 | n/a |
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Government | 1616 | $155M | Australia | Serko Limited | Serko Zeno Expense | Expense Management | 2017 | n/a |
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Buyer Intent: Companies Evaluating Serko Zeno Expense
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Serko Zeno Expense. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Serko Zeno Expense for Expense Management include:
- California State Polytechnic University, Humboldt, a United States based Education organization with 350 Employees
- Costco Wholesale Australia, a Australia based Retail company with 5000 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated |
|---|---|---|---|---|---|---|
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California State Polytechnic University, Humboldt | Education | 350 | $50M | United States | 2025-11-13 |
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Costco Wholesale Australia | Retail | 5000 | $1.4B | Australia | 2025-11-06 |
FAQ - APPS RUN THE WORLD Serko Zeno Expense Coverage
Serko Zeno Expense is a Expense Management solution from Serko Limited.
Companies worldwide use Serko Zeno Expense, from small firms to large enterprises across 21+ industries.
Organizations such as Manpower, Bega Cheese, Ministry of Social Development, Nine Entertainment Co and Crowe are recorded users of
Serko Zeno Expense for Expense Management.
Companies using Serko Zeno Expense are most concentrated in Professional Services, Consumer Packaged Goods and Government, with adoption spanning over 21 industries.
Companies using Serko Zeno Expense are most concentrated in United States, Australia and New Zealand, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Serko Zeno Expense across Americas, EMEA, and APAC.
Companies using Serko Zeno Expense range from small businesses with 0-100 employees - 8.33%, to mid-sized firms with 101-1,000 employees - 16.67%, large organizations with 1,001-10,000 employees - 66.67%, and global enterprises with 10,000+ employees - 8.33%.
Customers of Serko Zeno Expense include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Serko Zeno Expense customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Expense Management.