List of Serrala FS2 AccountsPayable Customers
Norderstedt, 22848,
Germany
Since 2010, our global team of researchers has been studying Serrala FS2 AccountsPayable customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Serrala FS2 AccountsPayable for AP Automation from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Serrala FS2 AccountsPayable for AP Automation include: Honeywell International, a United States based Professional Services organisation with 102000 employees and revenues of $37.44 billion, Jabil, a United States based Manufacturing organisation with 250000 employees and revenues of $33.48 billion, Deutsche Bahn, a Germany based Transportation organisation with 324136 employees and revenues of $6.60 billion, Tim Hortons, a Canada based Consumer Packaged Goods organisation with 100000 employees and revenues of $4.00 billion, University Of Toronto, a Canada based Education organisation with 26484 employees and revenues of $2.66 billion and many others.
Contact us if you need a completed and verified list of companies using Serrala FS2 AccountsPayable, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Serrala FS2 AccountsPayable customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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City of Edmonton | Government | 15682 | $2.5B | Canada | Serrala | Serrala FS2 AccountsPayable | AP Automation | 2017 | n/a |
In 2017 the City of Edmonton implemented Serrala FS2 AccountsPayable as an AP Automation solution to digitize its invoice processing. The deployment targeted the municipality's high volume invoice intake, converting a manual, microfiche era workflow into digital capture and automated processing to handle roughly 10,000 vendor invoices per month across municipal finance.
The Serrala FS2 AccountsPayable implementation emphasized automated invoice capture, processing, and reporting capabilities. Configuration work included OCR based capture and data extraction, validation rules and automated routing for approvals and exception handling consistent with AP Automation operational patterns, and structured reporting to support audit and information requests.
Operational scope centered on the Accounts Payable function within the City of Edmonton finance organization, standardizing processing and routing across departments. Governance and process changes focused on digitization of records and formalized workflows to improve responsiveness to information requests, results the City documented in its SAPPHIRE NOW plus ASUG Annual Conference 2018 presentation From Microfiche to Robots City of Edmonton Digitizes its AP Processes.
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Deutsche Bahn | Transportation | 324136 | $6.6B | Germany | Serrala | Serrala FS2 AccountsPayable | AP Automation | 2020 | n/a |
In 2020, Deutsche Bahn implemented Serrala FS2 AccountsPayable as part of the InPro project to establish a globally uniform and automated invoice processing capability. As an international transport group receiving approximately 12 million invoices from about 100,000 suppliers annually, Deutsche Bahn routed 3 million invoices through Serrala FS2 AccountsPayable during the project, positioning the deployment explicitly within its AP Automation program to centralize accounts payable and procure-to-pay workflows.
The implementation configured Serrala FS2 AccountsPayable to provide invoice capture and multi-format intake, validation across more than 50 mandatory data checks, automatic 3-way matching of purchase order invoice and goods receipt, exception and clarification handling with standard supplier correspondence, mobile-enabled approvals, and automatic posting into SAP when invoices meet posting criteria. The solution also delivered built-in KPI reporting for cycle times, cash discount utilization and transaction evaluations to support operational visibility and management reporting.
Architecturally the solution was deployed as a SAP-integrated invoice processing layer, enabling direct posting into the SAP ERP environment and real-time access to corporate hierarchy and authorization data for routing and approvals. The intake process used an external scanning service provider to receive paper and electronic invoices, while the Serrala FS2 AccountsPayable integration reduced process friction by creating an end-to-end posting flow inside the SAP landscape.
Governance and rollout were driven by a formal RFI, roadshows and evaluation workshops involving procurement, accounting and shared service centers to define a company-wide standard and to ensure the tool determines the process. Initial rollout covered three Deutsche Bahn companies, with approval procedures and escalation stages defined against SAP master data to standardize workflows and absence management across sites.
Reported outcomes tied to the deployment include reduced manual processing, increased transparency and efficiency, improved cooperation between purchasing and accounting, faster and more reliable invoice handling, higher employee satisfaction, shortened clarification and reconciliation times, and improved ability to capture cash discounts and avoid receivables. The Serrala FS2 AccountsPayable deployment is described by Deutsche Bahn as a core element of its AP Automation strategy to streamline procure-to-pay operations.
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GNS | Utilities | 700 | $209M | Germany | Serrala | Serrala FS2 AccountsPayable | AP Automation | 2018 | n/a |
In 2018 GNS implemented Serrala FS2 AccountsPayable as part of an invoice-to-pay initiative, deploying Serrala FS2 Payments alongside it to deliver an end-to-end solution. The deployment addressed a company-wide requirement to contain payment costs and to provide a consolidated view of payments across the four continents the company serves, while improving the speed and accuracy of accounts payable invoice processing and early visibility into pending payments to support cash flow planning.
Serrala FS2 AccountsPayable was configured to provide digital invoice capture and touchless processing, using Serrala SmartEye technology for continuous capture of invoices in PDF, DOC, XLS, XML and other digital formats and assigning a digital fingerprint to each vendor record. Invoice processing was automated where possible via configurable business rules, robotic process automation, artificial intelligence and machine learning, enabling automated 3-way match processing for invoices that meet match criteria and intelligent routing for exceptions and approvals, consistent with the AP Automation category and standard accounts payable workflows.
The implementation included an SAP-embedded FS2 Payments component, providing direct integration with GNS SAP systems to streamline outbound payment processing. Payment approval workflows were automated so that payments route to the appropriate approver when an invoice is OK to pay, manual payments can be executed by entering a creditor number which pulls payment data directly, and personnel payments are segregated from vendor payments through separate authorization hierarchies to protect privacy and increase security. Operational coverage focused on finance and accounts payable functions with explicit governance controls that separate HR payment visibility from AP.
Governance and process restructuring centered on automated approval routing and a central AP info center that exposes invoice status from capture through payment, enabling AP analysts and management to filter, drill into and act on invoice and payment data. The solution provided a complete invoice-to-pay view and the company reports it optimized payment processing across the full cycle, reduced costs, increased security and ensured compliance across its global operations.
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Honeywell International | Professional Services | 102000 | $37.4B | United States | Serrala | Serrala FS2 AccountsPayable | AP Automation | 2018 | n/a |
In 2018 Honeywell implemented Serrala FS2 AccountsPayable, an AP Automation solution, to standardize Accounts Payable processes across its six global business groups and provide a single process and single system for invoice tracking and reporting. The deployment targeted the Accounts Payable function and aimed to allow a common core process to be extended locally where regulatory or business requirements differed.
The implementation began as a centralized repository for scanned invoices and was expanded in phased releases to add category-aligned capabilities. Serrala FS2 AccountsPayable was configured for increased electronic invoice capture including OCR for paper, fax, and email sources, and EDI for large vendors and inter company transactions. The solution included automated processing and coding of non PO vendor invoices such as utilities and rent, configurable business rules to increase auto posting, and flexible document search and batch output to support internal and external inquiries.
The deployment featured a tight integration with SAP OM to support billing documentation requirements and to ensure invoice documentation aligned with SAP processes. Operational coverage spanned all six business units and multiple shared service centers running on the same IT infrastructure, enabling a consolidated view of invoices across the enterprise while retaining the ability to meet local documentation and storage requirements.
Governance and rollout were executed in phases, establishing a single, company wide Accounts Payable process with configurable local extensions for compliance. Explicit outcomes reported from the deployment include 40 percent auto posting of invoices, a real time view of invoices across all six business units, the ability to increase invoice volume without increasing headcount, fewer keystrokes for invoice entry and validation, faster processing of non PO invoices, rapid support for international documentation requirements, compliance with EU payment directive, and multiple shared service centers operating on the same infrastructure.
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Jabil | Manufacturing | 250000 | $33.5B | United States | Serrala | Serrala FS2 AccountsPayable | AP Automation | 2020 | n/a |
In 2020, Jabil implemented Serrala FS2 AccountsPayable to centralize and standardize invoice capture and handling, addressing inconsistent processes across its global shared services. The AP Automation deployment was designed to handle roughly 2 million invoices per year across three shared services centers in Mexico, Malaysia, and Ukraine, where differing automation levels previously prevented a real time company wide view into vendor invoices and supplier payments.
The Serrala FS2 AccountsPayable implementation used cloud based Serrala SmartEye digital capture and einvoice ingestion to remove repetitive manual work and maximize touchless processing. Functional capabilities configured included high accuracy digital invoice capture, support for einvoice formats such as Fappio and CFDI, automated validation of invoice data against purchase orders and vendor master records, fast duplicate invoice detection and rejection, and auto coding of non PO invoices using a predefined coding matrix augmented with AI and machine learning. The solution routed invoices for approval or exception handling, enabled flexible approvals via SAP, email, web or mobile, and provided guided exception workflows and an Infocenter for filtering by vendor, status, or available discount.
Serrala FS2 AccountsPayable was integrated with Jabil’s SAP environments, specifically SAP ECC and SAP S4HANA, to enable direct posting and to increase straight through processing rates across all SSC locations. The deployment included automated generation of vendor statements of accounts and real time reporting to track digital capture rates, straight through processing, workload analysis and vendor spend. Operational coverage included accounts payable teams, shared services operations, procurement stakeholders and vendor collaboration across the three SSC sites.
Governance and process changes centered on standardizing AP workflows to current best practices and minimizing manual touches, with intelligent routing to the correct approvers and the ability to flex invoices across SSCs for workload balancing. Exception handling workflows were restructured to use AI enhanced guidance and to push approvals or queries back into SAP or to approvers by email or mobile, enabling the AP organization to shift from transaction handling to exception resolution and vendor relationship management.
The implementation was credited with fully digitizing and automating Jabil’s invoice process end to end, and Jabil received a Best AP Solution award from TMI. Reported outcomes included a roughly 40 percent average straight through invoice processing rate and greater than 70 percent straight through rates for selected vendors, a reduction in paper invoices and duplicate invoices, and approximately 2000 hours saved through automated vendor statement generation. According to Roberto Bayon, Senior Director Global Shared Services, moving to a digital enabled process improved flexibility, allowed quick redirection of vendor invoices to balance workloads, and reduced the number of paper based invoices processed through SmartEye cloud invoice capture.
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Manufacturing | 4500 | $1.2B | United States | Serrala | Serrala FS2 AccountsPayable | AP Automation | 2019 | n/a |
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Consumer Packaged Goods | 100000 | $4.0B | Canada | Serrala | Serrala FS2 AccountsPayable | AP Automation | 2018 | n/a |
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Education | 26484 | $2.7B | Canada | Serrala | Serrala FS2 AccountsPayable | AP Automation | 2018 | n/a |
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Buyer Intent: Companies Evaluating Serrala FS2 AccountsPayable
- Jabil, a United States based Manufacturing organization with 250000 Employees
- Krones, a Germany based Manufacturing company with 19349 Employees
- Hg Capital US, a United States based Banking and Financial Services organization with 280 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated |
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| Jabil | Manufacturing | 250000 | $33.5B | United States | 2025-06-04 | |
| Krones | Manufacturing | 19349 | $5.1B | Germany | 2024-06-03 | |
| Hg Capital US | Banking and Financial Services | 280 | $50M | United States | 2024-05-30 |