List of Sobot Call Centar Customers
Since 2010, our global team of researchers has been studying Sobot Call Centar customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Sobot Call Centar for Call Center from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Sobot Call Centar for Call Center include: Ningbo Boway Alloy Material, a China based Oil, Gas and Chemicals organisation with 5300 employees and revenues of $1.46 billion, RLX Technology Inc., a China based Consumer Packaged Goods organisation with 1235 employees and revenues of $1.34 billion, Yonyou, a China based Professional Services organisation with 19594 employees and revenues of $1.27 billion, Epay, a United States based Banking and Financial Services organisation with 3000 employees and revenues of $600.0 million, Huolala China, a China based Transportation organisation with 3000 employees and revenues of $600.0 million and many others.
Contact us if you need a completed and verified list of companies using Sobot Call Centar, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Sobot Call Centar customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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AppGrowing China | Media | 269 | $22M | China | Sobot | Sobot Call Centar | Call Center | 2019 | n/a |
In 2019, AppGrowing China implemented Sobot Call Centar on its corporate website. The deployment uses Sobot Call Centar as a Call Center solution embedded in web pages to manage customer contacts for the media company.
The implementation centers on a browser-embedded customer-facing widget and a web-based agent console, enabling live web chat and voice channel handling, session routing and queuing, and contact logging aligned with Call Center functional workflows. Configuration work focused on agent routing rules, queuing profiles, and browser session management to support real-time engagement and agent handoff.
Operationally the Sobot Call Centar instance is operated by AppGrowing China’s support and customer engagement teams and is integrated directly into site pages to capture inbound website interactions in China. Governance covered agent access controls, chat transcript retention, and supervisor oversight of routing and queues to align support processes with online engagement.
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Barrett, Broom, Hughes, Twomeyand Haoke | Professional Services | 10 | $1M | United States | Sobot | Sobot Call Centar | Call Center | 2022 | n/a |
In 2022, Barrett, Broom, Hughes, Twomeyand Haoke implemented Sobot Call Centar as a website-based contact channel to support client intake and front-office inquiries for the professional services firm. The deployment is visible on the company website and aligns with a small firm operational profile of 10 employees and $1,224,800 in revenue, using Sobot Call Centar to provision browser-accessible call handling for client engagement. This implementation positions the application as the firm’s primary web contact entry point rather than an email-only or offline intake flow.
Sobot Call Centar is configured in line with Call Center category capabilities, including inbound call routing, agent console access through the browser, and click-to-call initiation from web pages. Configuration appears focused on simple role-based agent handling and procedural escalation rules to route client inquiries to the appropriate staff in client services and administration. Governance and operational ownership rest with the small firm’s front-office team, with rollout confined to the corporate website and support workflows adjusted to integrate web-originated calls into existing client service processes.
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Beijing Jishi Renkang Medicine Co. | Retail | 10 | $1M | China | Sobot | Sobot Call Centar | Call Center | 2019 | n/a |
In 2019, Beijing Jishi Renkang Medicine Co. implemented Sobot Call Centar on its website to provide a web‑embedded customer contact layer for online retail support. The deployment positions Sobot Call Centar as the primary Call Center application handling real time interactions on yaofangwang.com and centralizes customer inquiry intake through the site interface.
Configuration and functional scope focus on web widget embedding and browser based agent handling, aligning with common Call Center capabilities. The implementation leverages capabilities typical of the category such as inbound interaction handling, click to call or web callback flows, agent console session management, and basic interaction logging and reporting. The Sobot Call Centar application name is present in the implementation as the visible customer contact channel.
Integrations are limited to the public facing website layer, with the tool operating as the customer engagement entry point on the ecommerce storefront. Operational coverage is concentrated on online customer service and order support workflows, reflecting the companys retail business function and compact operational footprint.
Governance and rollout for a small retail operator were likely scoped for lightweight configuration controls, scripted agent workflows, and straightforward administration through the Sobot Call Centar management console, enabling rapid site‑centric adoption without complex cross system orchestration.
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Retail | 203 | $22M | China | Sobot | Sobot Call Centar | Call Center | 2019 | n/a |
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Manufacturing | 20 | $1M | China | Sobot | Sobot Call Centar | Call Center | 2019 | n/a |
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Retail | 10 | $1M | China | Sobot | Sobot Call Centar | Call Center | 2019 | n/a |
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Banking and Financial Services | 60 | $14M | United Kingdom | Sobot | Sobot Call Centar | Call Center | 2025 | n/a |
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Retail | 10 | $1M | United States | Sobot | Sobot Call Centar | Call Center | 2022 | n/a |
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Banking and Financial Services | 3000 | $600M | United States | Sobot | Sobot Call Centar | Call Center | 2019 | n/a |
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Manufacturing | 517 | $201M | China | Sobot | Sobot Call Centar | Call Center | 2020 | n/a |
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Buyer Intent: Companies Evaluating Sobot Call Centar
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