List of SolarWinds Orion Platform Customers
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Since 2010, our global team of researchers has been studying SolarWinds Orion Platform customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased SolarWinds Orion Platform for Remote Monitoring and Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using SolarWinds Orion Platform for Remote Monitoring and Management include: Marriott International, a United States based Leisure and Hospitality organisation with 418000 employees and revenues of $25.10 billion, Fortescue Metals Group, a Australia based Oil, Gas and Chemicals organisation with 11910 employees and revenues of $11.71 billion, Worley Rosenberg, a Australia based Professional Services organisation with 40555 employees and revenues of $7.69 billion, Lehigh Valley Health Network, a United States based Healthcare organisation with 18000 employees and revenues of $4.10 billion, IG Group, a United Kingdom based Banking and Financial Services organisation with 2507 employees and revenues of $1.18 billion and many others.
Contact us if you need a completed and verified list of companies using SolarWinds Orion Platform, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The SolarWinds Orion Platform customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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First Technology Federal Credit Union | Banking and Financial Services | 1700 | $431M | United States | Solarwinds | SolarWinds Orion Platform | Remote Monitoring and Management | 2017 | n/a |
In 2017, First Technology Federal Credit Union deployed SolarWinds Orion Platform as part of a modernization of its Enterprise Performance Monitoring environment. The SolarWinds Orion Platform is implemented within the Remote Monitoring and Management category to centralize telemetry, alerting, and operational visibility across the institution.
Implementation work focused on SolarWinds Orion Platform core capabilities typical for Remote Monitoring and Management, including network performance monitoring, server and application availability monitoring, centralized dashboards, and configurable alerting and thresholding. The platform was configured with monitoring templates, role based views, and alert policies to align monitoring outputs with IT operational roles and escalation paths.
The SolarWinds Orion Platform was integrated with PagerDuty for incident escalation, Splunk for log correlation, and Dynatrace Managed for application performance traces, and monitoring signals were correlated alongside test and API tooling such as Saucelabs and API Fortress. Alerts and monitoring tickets were routed into Cherwell, ADO, and Jira, creating an end to end flow from detection to incident tracking and change management that spans enterprise IT operations and incident response teams.
Governance and operationalization emphasized centralized alert routing, monitored ownership, and alignment of runbooks and ticket workflows within Cherwell and ADO. The account level scope covered the full enterprise monitoring footprint at First Technology Federal Credit Union using SolarWinds Orion Platform in the Remote Monitoring and Management category.
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Fortescue Metals Group | Oil, Gas and Chemicals | 11910 | $11.7B | Australia | Solarwinds | SolarWinds Orion Platform | Remote Monitoring and Management | 2018 | n/a |
In 2018 Fortescue Metals Group deployed SolarWinds Orion Platform for Remote Monitoring and Management across its communications and production network functions. The implementation concentrated on developing monitoring network maps in SolarWinds Orion Platform and on configuring network and power telemetry for remote solar powered sites, including Maximum Power Point Tracking devices, and adapting CISCO devices as operational requirements changed.
Operational modules emphasized device discovery and topology mapping, alerting and monitoring workflows, and remote configuration management to support routine troubleshooting and maintenance. Integrations were implemented directly against network infrastructure components including CISCO wireless, CISCO routing and switching, backhaul links from Cambium, SAF and Ubiquity, and TETRA radio equipment from Sepura and Damm Tetra Flex. Governance and operational processes incorporated WHS compliance, development of safe working procedures, KPI tracking for teams, and structured technician tasking to align monitoring outputs with planned work and ongoing production network improvement activities.
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IG Group | Banking and Financial Services | 2507 | $1.2B | United Kingdom | Solarwinds | SolarWinds Orion Platform | Remote Monitoring and Management | 2018 | n/a |
In 2018, IG Group implemented the SolarWinds Orion Platform for Remote Monitoring and Management. The deployment targeted monitoring of infrastructure that supports customer-facing operations, specifically contact center call handling, inputting orders through the Merlin system, taking payments, handling daily customer queries, email communications, daily log uplift, and spreadsheet-based stock entry workflows.
Implementation of the SolarWinds Orion Platform delivered core Remote Monitoring and Management capabilities, including network performance monitoring, server and application availability checks, centralized dashboarding, and alerting. Configurations emphasized end-to-end visibility for the Merlin order path and supporting services, with health checks and event correlation across network, server, and application layers to surface faults impacting order entry and payments.
Integrations were configured to ingest telemetry from the Merlin system and from services supporting payments, email servers, and file stores that hold daily logs and spreadsheets. The monitoring architecture centralized device and application metrics on the SolarWinds Orion Platform to provide a single pane of glass for operations and technical support teams responsible for order processing and customer query resolution.
Operational scope covered contact center and operations teams handling calls, order input, payments, customer emails, daily log uplift, and stock issue tracking, aligning monitoring to those business functions. Governance efforts focused on defining alert thresholds, notification workflows, and incident routing so monitoring outputs integrated with existing operational procedures for query handling and order support.
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Lehigh Valley Health Network | Healthcare | 18000 | $4.1B | United States | Solarwinds | SolarWinds Orion Platform | Remote Monitoring and Management | 2017 | n/a |
In 2017 Lehigh Valley Health Network implemented SolarWinds Orion Platform to establish centralized Remote Monitoring and Management for its hospital and clinic network. The SolarWinds Orion Platform was deployed to support the Infrastructure team that operates eight hospital campuses and more than 150 remote offices, providing network operations visibility across an environment serving over 17,000 employees.
The implementation focused on core Remote Monitoring and Management capabilities, including agentless SNMP polling, NetFlow traffic analysis, topology and dependency mapping, performance baselining, and consolidated alerting and dashboarding. SolarWinds Orion Platform was configured to monitor device health, interface utilization, VPN tunnels, and application layer availability, aligning monitoring workflows with routine network operations and incident triage procedures.
Integrations are explicit to the environment, SolarWinds Orion Platform was integrated with Cisco ISR routers, Cisco 29xx and 93xx switches, Cisco ASA and ASR devices for firewall and VPN telemetry, Cisco Nexus 7000 and 9000 series, Cisco APIC for fabric visibility, Juniper SSG-140 VPN devices, Infoblox Grid for DNS DHCP and IP address management, and Riverbed SteelCentral for complementary infrastructure and application monitoring. This integration mix provided a unified view across routing, switching, security, IP address management, and application performance tooling.
Operational governance and runbook responsibilities remained with the LVHN Infrastructure team and the Senior Network and Communications Analyst, who centralized alert thresholds, escalation paths, and monitoring ownership across network operations, infrastructure engineering, and security. The deployment emphasized centralized monitoring and system management workflows to support on call routing and incident escalation across campuses and remote sites, with configuration and change control handled through existing infrastructure processes.
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Lightpath | Communications | 420 | $100M | United States | Solarwinds | SolarWinds Orion Platform | Remote Monitoring and Management | 2015 | n/a |
In 2015, Lightpath implemented SolarWinds Orion Platform as its Remote Monitoring and Management solution. The deployment was positioned to centralize network and device monitoring for the company’s provisioning and operations functions and to support a broader portfolio of business critical provisioning, integration, reporting and monitoring applications.
SolarWinds Orion Platform was configured to provide core RMM capabilities including device and interface monitoring, alerting, dashboarding and operational reporting, aligned with standard network operations workflows. The platform was one of more than 30 applications managed by the Application Support team, with ongoing upgrades and support processes to maintain availability for provisioning and order management activities.
Integrations were explicitly layered into the monitoring fabric, with SolarWinds Orion Platform operating alongside Remedy, Salesforce, Netcracker, Cisco Prime, CastIron, SevOne, Business Objects and Kenan as part of the operational toolchain. Integration patterns focused on ticketing and alert handoffs to Remedy, monitoring feeds into reporting tools, and telemetry correlation with Netcracker and Cisco Prime to support order provisioning and failed order diagnostics.
Governance and operationalization emphasized cross-functional coordination, the use of formal SDLC practices, and structured QA and UAT gates. Application Support responsibilities included coordinating business and development meetings, creating test plans, implementing code into development and test environments, managing QA and UAT sessions, and documenting procedures and workarounds on SharePoint for team access, with related SOX review activity for adjacent systems such as Netcracker.
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Leisure and Hospitality | 418000 | $25.1B | United States | Solarwinds | SolarWinds Orion Platform | Remote Monitoring and Management | 2013 | n/a |
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Professional Services | 40555 | $7.7B | Australia | Solarwinds | SolarWinds Orion Platform | Remote Monitoring and Management | 2020 | n/a |
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Buyer Intent: Companies Evaluating SolarWinds Orion Platform
- Krono, a India based Professional Services organization with 120 Employees
- Poyner & Spruill, a United States based Professional Services company with 225 Employees
- New Mexico State University, a United States based Education organization with 3113 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
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