List of Splunk Business Flow Customers
San Francisco, 94107, CA,
United States
Since 2010, our global team of researchers has been studying Splunk Business Flow customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Splunk Business Flow for Process Mining from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Splunk Business Flow for Process Mining include: NVIDIA, a United States based Manufacturing organisation with 36000 employees and revenues of $130.50 billion, Progressive, a United States based Insurance organisation with 66300 employees and revenues of $75.37 billion, Cisco Systems, a United States based Professional Services organisation with 90400 employees and revenues of $53.80 billion, H&M Group, a Sweden based Retail organisation with 140000 employees and revenues of $24.66 billion, Marsh McLennan, a United States based Insurance organisation with 90000 employees and revenues of $24.46 billion and many others.
Contact us if you need a completed and verified list of companies using Splunk Business Flow, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Splunk Business Flow customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Cisco Systems | Professional Services | 90400 | $53.8B | United States | Splunk | Splunk Business Flow | Process Mining | 2019 | n/a |
In 2019, Cisco Systems deployed Splunk Business Flow under the Process Mining category to instrument and visualize Salesforce user journeys. The deployment focused on session sequencing and end to end process visualization for Sales workflows within Cisco's Salesforce environment.
Using Splunk Business Flow, engineers created a dedicated view that traces an entire user's journey on Salesforce from login to logout, a capability not provided natively by Salesforce. The implementation leveraged Process Mining capabilities such as event correlation, session reconstruction, and path analysis to aggregate authentication and application events into coherent user journeys. Splunk Business Flow was configured to surface session anomalies and sequence deviations within the Salesforce event stream.
The Splunk analysis identified a critical single sign on SSO issue affecting Salesforce, and root cause analysis performed in Splunk led to a communicated warning to all Sales employees at Cisco and a bug fix at Mozilla. The implementation integrated Splunk Business Flow with Salesforce event data to enable detection to remediation workflows, with operational ownership shared between security and Sales operations. Governance changes included an incident communication to Sales and coordination with an external vendor to resolve the underlying browser bug.
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CNA | Non Profit | 650 | $153M | United States | Splunk | Splunk Business Flow | Process Mining | 2021 | n/a |
In 2021, CNA implemented Splunk Business Flow to augment its insider threat and cyber forensics tooling. Splunk Business Flow, classified in the Process Mining category, was configured to surface process level insights from security telemetry and to support investigative workflows used by senior cyber forensics analysts.
CNA configured Splunk Business Flow to perform process discovery and event sequencing across user sessions, enabling timeline reconstruction of suspected insider activity and automated correlation of disparate logs. The implementation included modeling of user behavior flows, rule based triggers tied to investigative playbooks, and orchestration of evidence collection to support malware forensics and threat hunting. Visualization dashboards and flow maps were created to accelerate identification of deviations from established workflows.
Deployment was implemented as an application on the Splunk platform and integrated telemetry from Splunk User Behavior Analytics, endpoint telemetry such as Carbon Black, email security from Proofpoint, and network sensors including IDS IPS and deep packet capture feeds. These integrations allowed Splunk Business Flow to correlate endpoint, email, and network artifacts into single process traces for the Insider Threat operational program. Operational coverage centered on CNA's cyber forensics and insider threat teams in Arlington, VA, with workflows supporting OCIO and CISO review cycles.
The implementation supported governance requirements, enabling development and automation of playbooks and workflows aligned with NISPOM and guidance from DCSA, DISA, and Navy. CNA used Splunk Business Flow outputs to inform OCIO and CISO gap analyses and to maintain roadmaps for insider threat monitoring and continuous monitoring capabilities. The system was positioned to feed investigative leads and structured Insider Threat Referral Reports for cyber leadership and operational analysts.
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Deutsche Bank UK | Banking and Financial Services | 7400 | $4.3B | United Kingdom | Splunk | Splunk Business Flow | Process Mining | 2016 | n/a |
In 2016, Deutsche Bank UK implemented Splunk Business Flow to introduce Process Mining capabilities across its UK technology estate. The initiative focused on capturing and analyzing event traces to visualize end to end business flows that support Banking and Financial Services operations within the organization.
Splunk Business Flow was configured to deliver process discovery, flow analytics, case level trace analysis, and visual process modeling consistent with Process Mining functionality. The implementation embedded rule based correlation logic, time based sequencing of events, and dashboarding for drill down investigations, with configuration work to map transactional events into business activity constructs used by operations and incident teams.
The deployment integrated Splunk Business Flow with Appdynamics and Geneos to ingest application performance traces and infrastructure health metrics, and it operated on the bank s Splunk platform to centralize event ingestion and indexing. These integrations enabled correlation of APM traces from Appdynamics and monitoring metrics from Geneos into unified process views used for root cause analysis and flow centered troubleshooting. Operational coverage emphasized technology operations, application performance monitoring, and service operations across the UK organization.
Governance and operational ownership were assigned to a Business Flow Monitoring Architect, who defined data ingestion standards, naming conventions, and escalation workflows. The rollout standardized monitoring workflows and provided process centric dashboards to support flow based incident investigation and cross team collaboration.
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Retail | 140000 | $24.7B | Sweden | Splunk | Splunk Business Flow | Process Mining | 2018 | n/a |
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Retail | 69000 | $15.0B | United Kingdom | Splunk | Splunk Business Flow | Process Mining | 2018 | n/a |
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Banking and Financial Services | 21270 | $4.5B | Australia | Splunk | Splunk Business Flow | Process Mining | 2019 | n/a |
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Insurance | 90000 | $24.5B | United States | Splunk | Splunk Business Flow | Process Mining | 2019 | n/a |
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Manufacturing | 36000 | $130.5B | United States | Splunk | Splunk Business Flow | Process Mining | 2015 | n/a |
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Insurance | 66300 | $75.4B | United States | Splunk | Splunk Business Flow | Process Mining | 2016 | n/a |
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Transportation | 25000 | $14.1B | Australia | Splunk | Splunk Business Flow | Process Mining | 2020 | n/a |
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Buyer Intent: Companies Evaluating Splunk Business Flow
- ChannelEngine, a Netherlands based Professional Services organization with 140 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
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