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● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

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● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

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● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

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● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

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● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

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● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

List of TeamSupport Customers

TeamSupport
Location
5005 Lyndon B Johnson Fwy
Suite 850,
Dallas, 75244, TX,
United States
Website
https://www.teamsupport.com/
Phone
1 469-482-9034
Artw industry
Professional Services
Employee
80
Revenue
$8M

Since 2010, our global team of researchers has been studying TeamSupport customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.

Each quarter our research team identifies companies that have purchased TeamSupport for Customer Support from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.

Companies using TeamSupport for Customer Support include: Molex, a United States based Manufacturing organisation with 37000 employees and revenues of $9.25 billion, Conduent, a United States based Professional Services organisation with 56000 employees and revenues of $3.40 billion, Harris Computer, a Canada based Professional Services organisation with 12000 employees and revenues of $2.50 billion, Orion Innovation, a United States based Professional Services organisation with 6400 employees and revenues of $1.57 billion, Peco Foods, a United States based Consumer Packaged Goods organisation with 3800 employees and revenues of $1.15 billion and many others.

Contact us if you need a completed and verified list of companies using TeamSupport, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.

The TeamSupport customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
17a-4 Professional Services 30 $3M United States TeamSupport TeamSupport Customer Support 2020 n/a
In 2020, 17a-4 implemented TeamSupport for Customer Support on its website. TeamSupport is deployed as the primary customer-facing support channel embedded into the company site, routing web-submitted inquiries into a centralized ticketing queue for the firm. The implementation leverages standard Customer Support capabilities including ticket management, a web support widget and portal, knowledge base self-service, and email capture to formalize case intake and agent workflows for a 30 person professional services firm. Operational scope is focused on client-facing support and account teams, with configuration emphasizing centralized triage, routing rules and case ownership workflows to align support processes with the company service model.
3b Medical Distribution 10 $1M United States TeamSupport TeamSupport Customer Support 2018 n/a
In 2018, 3b Medical deployed TeamSupport to provide customer-facing support on its website. 3b Medical uses TeamSupport as its Customer Support application to centralize inbound web inquiries and manage customer cases for its distribution operations. The web-embedded deployment routes website chats and contact form submissions into the TeamSupport ticketing layer, and the configuration reflects a lightweight administration model suitable for a 10 person organization in the United States. The implementation is scoped to customer service and order support workflows for the distribution business. Functional capabilities implemented with TeamSupport include ticketing and case management, a web support widget, and a self-service knowledge base, aligning with standard Customer Support workflows. Configuration work focused on contact routing, ticket queues, agent workspaces, and case lifecycle handling to support product and order inquiries. Operational coverage centers on customer service teams and order support processes, with governance implemented through role-based agent access and centralized ticket queues to manage incoming web-sourced cases. TeamSupport is the primary Customer Support application instrumenting the website support channel for 3b Medical.
ABCorp (formerly known as ABNote) Manufacturing 300 $30M Australia TeamSupport TeamSupport Customer Support 2019 n/a
In 2019, ABCorp (formerly known as ABNote) implemented TeamSupport to centralize web-based customer interactions. ABCorp implemented TeamSupport, a Customer Support application, to capture and manage inbound support requests originating from its corporate website, aligning the support channel with its manufacturing operations in Australia and a 300 employee headcount. The deployment used a cloud-hosted TeamSupport instance embedded into the company website to ingest tickets, and it was configured to run core Customer Support workflows. Functional modules implemented included ticketing and case management, a customer self-service portal and knowledge base, SLA tracking and priority routing, and reporting and dashboards for support managers, reflecting standard Customer Support capabilities such as incident management, automated case routing, and escalation rules. Operational ownership resides with the corporate customer service and support teams, with role-based access and triage workflows established for product and operations lines. Governance workstreams focused on process definition for ticket intake from the website, role assignments for triage and escalation, and configuration of SLA and reporting rules to support ongoing support operations across ABCorp's Australian sites.
Construction and Real Estate 10 $1M United States TeamSupport TeamSupport Customer Support 2021 n/a
Professional Services 300 $60M United States TeamSupport TeamSupport Customer Support 2018 n/a
Professional Services 100 $10M United States TeamSupport TeamSupport Customer Support 2023 n/a
Professional Services 10 $1M United States TeamSupport TeamSupport Customer Support 2018 n/a
Retail 25 $3M Canada TeamSupport TeamSupport Customer Support 2021 n/a
Banking and Financial Services 600 $110M United States TeamSupport TeamSupport Customer Support 2019 n/a
Professional Services 600 $133M United States TeamSupport TeamSupport Customer Support 2019 n/a
Showing 1 to 10 of 149 entries

Buyer Intent: Companies Evaluating TeamSupport

ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating TeamSupport. Gain ongoing access to real-time prospects and uncover hidden opportunities.

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FAQ - APPS RUN THE WORLD TeamSupport Coverage

TeamSupport is a Customer Support solution from TeamSupport.

Companies worldwide use TeamSupport, from small firms to large enterprises across 21+ industries.

Organizations such as Molex, Conduent, Harris Computer, Orion Innovation and Peco Foods are recorded users of TeamSupport for Customer Support.

Companies using TeamSupport are most concentrated in Manufacturing, Professional Services and Consumer Packaged Goods, with adoption spanning over 21 industries.

Companies using TeamSupport are most concentrated in United States and Canada, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of TeamSupport across Americas, EMEA, and APAC.

Companies using TeamSupport range from small businesses with 0-100 employees - 67.11%, to mid-sized firms with 101-1,000 employees - 26.17%, large organizations with 1,001-10,000 employees - 4.7%, and global enterprises with 10,000+ employees - 2.01%.

Customers of TeamSupport include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified TeamSupport customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Customer Support.