List of Ten MAID CRM Customers
London, NW1 3BT,
United Kingdom
Since 2010, our global team of researchers has been studying Ten MAID CRM customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Ten MAID CRM for CRM from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Ten MAID CRM for CRM include: HSBC, a United Kingdom based Banking and Financial Services organisation with 212409 employees and revenues of $67.40 billion, Visa, a United States based Banking and Financial Services organisation with 28800 employees and revenues of $32.65 billion, Bank of East Asia, a Hong Kong based Banking and Financial Services organisation with 7861 employees and revenues of $2.63 billion, Ten Lifestyle Group, a United Kingdom based Professional Services organisation with 260 employees and revenues of $66.0 million and many others.
Contact us if you need a completed and verified list of companies using Ten MAID CRM, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Ten MAID CRM customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
Apply Filters For Customers
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
|---|---|---|---|---|---|---|---|---|---|---|---|
 |
Bank of East Asia | Banking and Financial Services | 7861 | $2.6B | Hong Kong | Ten Lifestyle Management Limited | Ten MAID CRM | CRM | 2020 | n/a |
In 2020 Bank of East Asia implemented Ten MAID CRM, a CRM platform, to support its SupremeGold Private concierge proposition for premium clients in Hong Kong. The SupremeGold Private offering, announced in November 2020, included a 24-hour global private concierge service provided by Ten Lifestyle Management Limited, and vendor and press materials reference Ten's concierge delivery as the operational channel for travel, dining and lifestyle privileges.
Ten MAID CRM is described by the vendor as a proprietary CRM and knowledge platform, and BEA’s use is inferred to focus on concierge and CRM process areas such as client profile management, centralized knowledge management for lifestyle privileges, request intake and service orchestration across travel, dining and lifestyle workflows. Operational coverage concentrated on private banking and wealth management client servicing within BEA’s SupremeGold Private proposition in Hong Kong, aligning concierge operations with relationship management workflows. Governance and process alignment emphasized embedding vendor-led concierge delivery into BEA’s private client service model, centralizing request handling and knowledge assets to standardize concierge response and service coordination.
|
 |
HSBC | Banking and Financial Services | 212409 | $67.4B | United Kingdom | Ten Lifestyle Management Limited | Ten MAID CRM | CRM | 2018 | n/a |
In 2018, HSBC launched its Jade concierge proposition with Ten Lifestyle Management Limited delivering the global concierge and digital platform to high net worth Jade clients. HSBC deployed Ten MAID CRM as the operational CRM platform supporting the Jade concierge proposition, with Ten MAID CRM used to enable CRM and concierge member servicing functions.
Ten MAID CRM is Ten Lifestyle's stated operational CRM and knowledge platform and is inferred to be the system behind Ten's lifestyle-manager workflows and member servicing for the HSBC Jade launch. The implementation emphasized CRM capabilities common to concierge operations, including member profile management, request and case management, knowledgebase driven guidance for lifestyle managers, and orchestration of multi-step concierge workflows.
Deployment was delivered globally by Ten Lifestyle Management Limited as a digital concierge platform, covering the process area CRM/concierge and servicing HSBC Jade clients across regions. Governance for the rollout aligned Ten Lifestyle operational ownership of lifestyle-manager workflows with HSBC ownership of client segmentation and service policy, supporting integrated concierge operations and digital member interfaces.
|
|
|
Ten Lifestyle Group | Professional Services | 260 | $66M | United Kingdom | Ten Lifestyle Management Limited | Ten MAID CRM | CRM | 2021 | n/a |
In 2021, Ten Lifestyle Group implemented Ten MAID CRM as its enterprise CRM for member relationship and booking management. Deployment initially focused on the Private Dining team in London, aligning the application to workflows for booking private dining rooms, chef tables and event spaces and for managing high touch member engagement.
Configuration emphasized contact and profile management, event and booking scheduling, supplier relationship records, and interaction logging to capture member preferences and enquiry research. Ten MAID CRM was configured to support booking workflows, supplier relationship management, and case tracking, with Microsoft Outlook integrated for calendar and email synchronization and Genesys Cloud integrated for contact handling and session routing.
Operational scope covered member services, the Private Dining team and supplier management functions, used to coordinate venue bookings and to document member lifestyle requirements. Governance centered on standardized member profiles, structured booking approval steps and supplier record stewardship to enforce consistent processes across the team, with day to day operations recorded in Microsoft Office and Microsoft Outlook alongside Ten MAID CRM.
|
 |
|
Banking and Financial Services | 28800 | $32.7B | United States | Ten Lifestyle Management Limited | Ten MAID CRM | CRM | 2018 | n/a |
|
Buyer Intent: Companies Evaluating Ten MAID CRM
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
|---|---|---|---|---|---|---|---|---|
| No data found | ||||||||