List of Thomson Reuters Elite 3E Customers
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United States
Since 2010, our global team of researchers has been studying Thomson Reuters Elite 3E customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Thomson Reuters Elite 3E for Legal Practice Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Thomson Reuters Elite 3E for Legal Practice Management include: Kirkland & Ellis, a United States based Professional Services organisation with 7000 employees and revenues of $8.80 billion, Latham & Watkins, a United States based Professional Services organisation with 7000 employees and revenues of $5.50 billion, DLA Piper (NZ), a New Zealand based Professional Services organisation with 7500 employees and revenues of $3.70 billion, Morgan Lewis, a United States based Professional Services organisation with 4000 employees and revenues of $2.90 billion, Sidley Austin, a United States based Professional Services organisation with 2300 employees and revenues of $2.80 billion and many others.
Contact us if you need a completed and verified list of companies using Thomson Reuters Elite 3E, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the ERP Services and Operations software purchases.
The Thomson Reuters Elite 3E customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of ERP Services and Operations software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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A&O Shearman | Professional Services | 6076 | $2.6B | United Kingdom | Thomson Reuters Elite | Thomson Reuters Elite 3E | Legal Practice Management | 2014 | n/a |
In 2014 A&O Shearman began a global upgrade to Thomson Reuters Elite 3E to strengthen its Legal Practice Management environment, initiating a structured program to consolidate practice and finance workflows. The implementation of Thomson Reuters Elite 3E centered on providing an enterprise-grade Legal Practice Management platform to support firmwide matter financials and practice administration.
The deployment focused on core Legal Practice Management capabilities, with configuration work targeting matter management, time capture and billing and financial accounting workflows. Configuration included firm-level billing rules, timekeeper rate sets and matter lifecycle controls, aligning fee earner time recording with centralized invoicing processes.
Project governance was finance led, with project management coverage from September 2014 through May 2015, coordinating finance, billing and IT stakeholders for a global upgrade. Rollout emphasized standardized billing processes and centralized configuration controls to support consistent practice management across the firm.
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A&O Shearman US | Professional Services | 650 | $370M | United States | Thomson Reuters Elite | Thomson Reuters Elite 3E | Legal Practice Management | 2022 | n/a |
In 2022, A&O Shearman implemented Thomson Reuters Elite 3E as its Legal Practice Management platform. The deployment targeted core finance and billing operations across A&O Shearman US, centralizing time and billing, accounts receivable, and treasury workflows within Thomson Reuters Elite 3E.
Thomson Reuters Elite 3E was configured to support financial management, time entry and billing, accounts receivable, and e-billing workflows. Configuration covered automated posting of collections, procedures to remove billed time and costs from the system, client withholding tax calculation within billing, and data feeds to support cash forecasting and weekly variance analysis.
Operational integration embedded Elite 3E into bank file exchange processes to support direct deposit, controlled disbursement, stop payment and positive pay file handling for multiple local and foreign accounts. Daily collection posting workflows were instrumented to process average daily collections of roughly $3M from multiple offices, and e-billing request handling was incorporated into the invoice lifecycle to meet client and auditor requirements.
Rollout governance assigned ownership to finance and treasury teams, with Financial Management and Treasury Analysts producing day to day cash and billing reports, compiling monthly, quarterly and fiscal year end management reporting, and creating training manuals for new users and interns. Weekly variance analysis and structured cash forecast processes were formalized as part of the operational handoff to internal finance and treasury stakeholders.
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Actons Solicitors | Professional Services | 120 | $15M | United Kingdom | Thomson Reuters Elite | Thomson Reuters Elite 3E | Legal Practice Management | 2017 | n/a |
In 2017 Actons Solicitors implemented Thomson Reuters Elite 3E as their Legal Practice Management application. The system was operational in the firm's finance team, with a Legal Cashier and Accounts Assistant using Thomson Reuters Elite 3E from October 2017 to May 2019 to perform day to day client and office accounting activities in line with Solicitors Regulation Authority requirements.
The implementation focused on core financial modules, including posting of financial transactions and data to the accounts database, invoice processing and filing, report building and distributions, production of cheques and electronic payments in line with firm SRA policies, and reconciliation of bank statements, client transactions and supplier credit accounts. Thomson Reuters Elite 3E was used alongside Microsoft Word, Excel and Outlook for document generation and reporting workflows, and Barclays online banking supported payment execution and bank reconciliation.
Operational coverage concentrated on the firm level accounts and billing functions, coordinating internal colleagues and third parties for payment production and report distribution, with routine responsibilities executed by the Legal Cashier role. Governance and workflow controls emphasized SRA compliant client money handling, scheduled reconciliations, and standardized reporting processes embedded in Thomson Reuters Elite 3E.
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Addleshaw Goddard | Professional Services | 3100 | $650M | United Kingdom | Thomson Reuters Elite | Thomson Reuters Elite 3E | Legal Practice Management | 2019 | n/a |
In 2019 Addleshaw Goddard implemented Thomson Reuters Elite 3E and 3E Workspace as its core Legal Practice Management platform. The deployment was positioned to support the firm’s finance applications and financial reporting workflows, with Elite 3E serving as the enterprise accounting and practice financial engine across the firm’s IT estate.
Configuration and operational management focused on front and back end support for Elite 3E, including application packaging, SCCM and Endpoint administration for software distribution and desktop patching. Technical activities included install script and InstallShield maintenance, scheduled upgrades and patching, SQL querying for ad hoc reporting, and third line incident, problem and change management tied to the Elite 3E estate.
Thomson Reuters Elite 3E operated alongside a portfolio of practice and financial systems including IntApp Open, IntApp Intake, IntApp Integrate, Wolters Kluwer CCH Central, iManage and Milan for document management, Metastorm for practice management workflows, Carpe Diem for time recording and Wallbuilder for information barriers, with SharePoint and ITSM platforms in scope for desktop and service management. Support coverage spanned web, desktop, mobile, virtual desktop and cloud access patterns, reflecting multi-platform operational requirements for Legal Practice Management.
Governance and operational discipline were enforced through Service Level Agreements, Operational Level Agreements and Key Performance Indicators, operating to industry standards such as ITIL V3 and ISO27001. The IT team maintained vendor and stakeholder management processes, monthly service review forums with lead administration for Intapp, and a documented support artifact set to sustain consistent Elite 3E operations with a stated focus on quality, stability, security and cost.
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Al Tamimi And Company Legal Advocates | Professional Services | 850 | $100M | United Arab Emirates | Thomson Reuters Elite | Thomson Reuters Elite 3E | Legal Practice Management | 2014 | n/a |
In 2014, Al Tamimi And Company Legal Advocates implemented Thomson Reuters Elite 3E as the firm’s Legal Practice Management application. The initial deployment centered on operationalizing time capture and billing processes across the Dubai office, embedding the application into daily workflows used by partners, senior associates, fee earners, personal assistants and secretarial staff.
Configuration and functional scope included structured timesheet entry and processing using Thomson Reuters Elite 3E, invoice preparation and follow up workflows, and client record management activity linked to OnePlace. The implementation supported document staging and high accuracy preparation of engagement letters, legal opinions, fund agreements, client memos and audit letters, reflecting practice-focused document and billing orchestration common to Legal Practice Management systems.
Operational coverage showed direct interaction between administrative staff and fee earners, with personal assistants responsible for updating timesheets on Elite 3E, liaising on invoices and payments, and maintaining client records on OnePlace. Scheduling and meeting arrangements were conducted with Zoom and Microsoft Teams for remote calls, while client intake and reception processes fed into the matter and client administration workflows managed via the firm’s Legal Practice Management tooling.
Governance emphasized role-based data entry and process standardization, with personal assistants and secretaries executing time entry, invoice generation tasks and client record updates to meet tight deadlines. The deployment institutionalized routine billing discipline and document preparation workflows, aligning front office intake, practice group drafting and finance invoicing procedures under the Thomson Reuters Elite 3E and OnePlace operational framework.
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Professional Services | 600 | $67M | Singapore | Thomson Reuters Elite | Thomson Reuters Elite 3E | Legal Practice Management | 2011 | n/a |
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Professional Services | 200 | $30M | South Africa | Thomson Reuters Elite | Thomson Reuters Elite 3E | Legal Practice Management | 2020 | n/a |
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Professional Services | 850 | $120M | United States | Thomson Reuters Elite | Thomson Reuters Elite 3E | Legal Practice Management | 2014 | n/a |
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Professional Services | 400 | $42M | United States | Thomson Reuters Elite | Thomson Reuters Elite 3E | Legal Practice Management | 2020 | n/a |
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Professional Services | 300 | $32M | United Kingdom | Thomson Reuters Elite | Thomson Reuters Elite 3E | Legal Practice Management | 2020 | n/a |
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Buyer Intent: Companies Evaluating Thomson Reuters Elite 3E
- You Legal, a Australia based Professional Services organization with 110 Employees
- Buchalter, a United States based Professional Services company with 650 Employees
- Eimer Stahl, a United States based Professional Services organization with 58 Employees
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