List of Toonimo Customers
Toonimo
234 Fifth Ave,
New York, 10001, NY,
United States
New York, 10001, NY,
United States
1 888-319-6572
Professional Services
65
$9M
Since 2010, our global team of researchers has been studying Toonimo customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Toonimo for Digital Adoption from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Toonimo for Digital Adoption include: Orange France, a France based Communications organisation with 137000 employees and revenues of $51.20 billion, TELUS Corporation, a Canada based Professional Services organisation with 111500 employees and revenues of $14.85 billion, Northern Trust, a United States based Banking and Financial Services organisation with 23000 employees and revenues of $6.77 billion, CurrencyFair, a Ireland based Banking and Financial Services organisation with 85 employees and revenues of $10.0 million, Toonimo, a United States based Professional Services organisation with 65 employees and revenues of $9.0 million and many others.
Contact us if you need a completed and verified list of companies using Toonimo, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Toonimo customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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CurrencyFair | Banking and Financial Services | 85 | $10M | Ireland | Toonimo | Toonimo | Digital Adoption | 2024 | n/a |
In 2024, CurrencyFair deployed Toonimo on its website as a Digital Adoption solution to deliver in-page guidance for customer-facing web flows. The implementation aligns Toonimo to customer onboarding and self-service functions, embedding guided walkthroughs and contextual help directly into the live site experience. This places the application within CurrencyFair's digital channels to support account setup and transactional pathways.
Configuration concentrated on step-based walkthroughs, contextual tooltips, content authoring templates, and analytics instrumentation, reflecting core capabilities of a Digital Adoption platform. Operational ownership is positioned with product and customer support teams who maintain guidance content and manage staged rollouts and version control for site experiences. The deployment delivers Toonimo as a hosted, page-level guidance layer on CurrencyFair's website, providing persistent contextual assistance across targeted user journeys.
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Northern Trust | Banking and Financial Services | 23000 | $6.8B | United States | Toonimo | Toonimo | Digital Adoption | 2018 | n/a |
In 2018, Northern Trust implemented Toonimo Digital Adoption within its in-house investor IIP tool to streamline onboarding and training for the investor portal in the United States. The deployment focused on improving first-time user experience and enabling self-service for wealth and investor clients.
Toonimo was configured to deliver in-application, step-by-step walkthroughs and contextual guidance across primary investor flows, inferred from vendor testimonial describing digital-adoption walkthroughs for the investor portal. Functional capabilities emphasized guided walkthroughs for account setup, navigation assistance, and interactive help embedded in the IIP user interface, aligning with Digital Adoption category workflows.
The implementation integrated Toonimo directly into Northern Trust's in-house IIP investor tool, providing embedded guidance without altering core back-end systems. Operational scope was the United States and impacted business functions included client onboarding, customer support, and training teams supporting investor services. Governance and rollout were managed by the investor portal product team, which coordinated content creation and scripted walkthroughs for first-time user journeys.
Outcomes noted by the vendor include faster onboarding and improved self-service, and Northern Trust reported reduced live support needs for investor users following the deployment. Toonimo Digital Adoption served as a targeted user experience and operational efficiency layer for Northern Trust's investor portal.
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Orange France | Communications | 137000 | $51.2B | France | Toonimo | Toonimo | Digital Adoption | 2019 | n/a |
In 2019, Orange France implemented Toonimo as a Digital Adoption solution across its consumer digital channels in France. The deployment concentrated on guiding users through signup funnels and delivering page level explanations to improve conversions and strengthen customer loyalty.
Implementation leveraged Toonimo walkthroughs configured for registration and conversion funnels, providing contextual guidance and in flow assistance at discrete pages and steps in the customer journey. Modules and configuration emphasized funnel orchestration and contextual messaging capabilities consistent with Digital Adoption platforms, mapped to registration touch points and conversion paths.
Operational scope focused on Orange France consumer digital channels, with governance structured around channel owners and product teams to manage walkthrough content, versioning, and staged rollout sequencing across the site. Reported outcomes cited in the vendor testimonial include higher conversion rates and improved customer guidance, impacting signup and onboarding processes.
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TELUS Corporation | Professional Services | 111500 | $14.9B | Canada | Toonimo | Toonimo | Digital Adoption | 2019 | n/a |
In 2019, Telus deployed Toonimo to provide audio-visual, voice-enabled bill explanation walkthroughs on its online billing portal. The Toonimo deployment functioned as a Digital Adoption overlay intended to improve customer self-service and reduce support costs across Telus's Canadian billing environment.
Implementation centered on overlay-based guided walkthrough modules delivering synchronized audio-visual guidance and voice narration for bill explanation. Configuration included contextual triggers on billing pages and in-page guidance elements that present stepwise explanations of charges, payment options, and account details.
The solution was embedded into Telus's online billing portal and extended to billing and CRM pages as a front-end guidance layer over existing web interfaces, supporting customer service and billing operations. Integrations were implemented as in-page overlay behaviors with contextual data surfaced from billing views to tailor walkthroughs to individual account states.
Governance emphasized shifting routine billing inquiries toward self-service channels and aligning walkthrough content with customer support workflows. Vendor-reported outcomes included reduced support contact volume following the Toonimo deployment.
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Toonimo | Professional Services | 65 | $9M | United States | Toonimo | Toonimo | Digital Adoption | 2019 | n/a |
In 2019, Toonimo implemented Toonimo on its corporate website. The Toonimo deployment serves as a Digital Adoption solution delivering on page guidance and walkthroughs to website visitors, supporting customer onboarding and self service across marketing and customer success functions. Deployment was focused on the public site and implemented as a client side web integration, embedding the Toonimo script to enable contextual overlays and interactive guidance across key user flows.
Configuration centered on mapping high traffic pages and defining guided walkthrough modules, including step by step tours, contextual tooltips and audio visual prompts, standard capabilities in Digital Adoption applications. Instrumentation recorded engagement events for operational review, and ownership was managed by product and customer success stakeholders to govern content updates and rollout sequencing. The implementation emphasized site level governance and iterative content refinement rather than deep backend integrations, reflecting the company's compact organization and website first operational scope.
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Buyer Intent: Companies Evaluating Toonimo
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Toonimo. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Toonimo for Digital Adoption include:
- The City of Burnaby, a Canada based Government organization with 3900 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated |
|---|---|---|---|---|---|---|
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The City of Burnaby | Government | 3900 | $567M | Canada | 2024-10-17 |
FAQ - APPS RUN THE WORLD Toonimo Coverage
Toonimo is a Digital Adoption solution from Toonimo.
Companies worldwide use Toonimo, from small firms to large enterprises across 21+ industries.
Organizations such as Orange France, TELUS Corporation, Northern Trust, CurrencyFair and Toonimo are recorded users of
Toonimo for Digital Adoption.
Companies using Toonimo are most concentrated in Communications, Professional Services and Banking and Financial Services, with adoption spanning over 21 industries.
Companies using Toonimo are most concentrated in France, Canada and United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Toonimo across Americas, EMEA, and APAC.
Companies using Toonimo range from small businesses with 0-100 employees - 40%, to mid-sized firms with 101-1,000 employees - 0%, large organizations with 1,001-10,000 employees - 0%, and global enterprises with 10,000+ employees - 60%.
Customers of Toonimo include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Toonimo customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Digital Adoption.