List of Toonimo Customers
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United States
Since 2010, our global team of researchers has been studying Toonimo customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Toonimo for Digital Adoption from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Toonimo for Digital Adoption include: Orange France, a France based Communications organisation with 137000 employees and revenues of $51.20 billion, Telus, a Canada based Communications organisation with 106800 employees and revenues of $14.47 billion, Northern Trust, a United States based Banking and Financial Services organisation with 23000 employees and revenues of $6.77 billion, CurrencyFair, a Ireland based Banking and Financial Services organisation with 85 employees and revenues of $10.0 million, Toonimo, a United States based Professional Services organisation with 45 employees and revenues of $8.0 million and many others.
Contact us if you need a completed and verified list of companies using Toonimo, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Toonimo customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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CurrencyFair | Banking and Financial Services | 85 | $10M | Ireland | Toonimo | Toonimo | Digital Adoption | 2024 | n/a |
In 2024, CurrencyFair deployed Toonimo on its website as a Digital Adoption solution to deliver in-page guidance for customer-facing web flows. The implementation aligns Toonimo to customer onboarding and self-service functions, embedding guided walkthroughs and contextual help directly into the live site experience. This places the application within CurrencyFair's digital channels to support account setup and transactional pathways.
Configuration concentrated on step-based walkthroughs, contextual tooltips, content authoring templates, and analytics instrumentation, reflecting core capabilities of a Digital Adoption platform. Operational ownership is positioned with product and customer support teams who maintain guidance content and manage staged rollouts and version control for site experiences. The deployment delivers Toonimo as a hosted, page-level guidance layer on CurrencyFair's website, providing persistent contextual assistance across targeted user journeys.
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Northern Trust | Banking and Financial Services | 23000 | $6.8B | United States | Toonimo | Toonimo | Digital Adoption | 2018 | n/a |
In 2018, Northern Trust implemented Toonimo Digital Adoption within its in-house investor IIP tool to streamline onboarding and training for the investor portal in the United States. The deployment focused on improving first-time user experience and enabling self-service for wealth and investor clients.
Toonimo was configured to deliver in-application, step-by-step walkthroughs and contextual guidance across primary investor flows, inferred from vendor testimonial describing digital-adoption walkthroughs for the investor portal. Functional capabilities emphasized guided walkthroughs for account setup, navigation assistance, and interactive help embedded in the IIP user interface, aligning with Digital Adoption category workflows.
The implementation integrated Toonimo directly into Northern Trust's in-house IIP investor tool, providing embedded guidance without altering core back-end systems. Operational scope was the United States and impacted business functions included client onboarding, customer support, and training teams supporting investor services. Governance and rollout were managed by the investor portal product team, which coordinated content creation and scripted walkthroughs for first-time user journeys.
Outcomes noted by the vendor include faster onboarding and improved self-service, and Northern Trust reported reduced live support needs for investor users following the deployment. Toonimo Digital Adoption served as a targeted user experience and operational efficiency layer for Northern Trust's investor portal.
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Orange France | Communications | 137000 | $51.2B | France | Toonimo | Toonimo | Digital Adoption | 2019 | n/a |
In 2019, Orange France implemented Toonimo as a Digital Adoption solution across its consumer digital channels in France. The deployment concentrated on guiding users through signup funnels and delivering page level explanations to improve conversions and strengthen customer loyalty.
Implementation leveraged Toonimo walkthroughs configured for registration and conversion funnels, providing contextual guidance and in flow assistance at discrete pages and steps in the customer journey. Modules and configuration emphasized funnel orchestration and contextual messaging capabilities consistent with Digital Adoption platforms, mapped to registration touch points and conversion paths.
Operational scope focused on Orange France consumer digital channels, with governance structured around channel owners and product teams to manage walkthrough content, versioning, and staged rollout sequencing across the site. Reported outcomes cited in the vendor testimonial include higher conversion rates and improved customer guidance, impacting signup and onboarding processes.
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Communications | 106800 | $14.5B | Canada | Toonimo | Toonimo | Digital Adoption | 2019 | n/a |
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Professional Services | 45 | $8M | United States | Toonimo | Toonimo | Digital Adoption | 2019 | n/a |
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Buyer Intent: Companies Evaluating Toonimo
- The City of Burnaby, a Canada based Government organization with 3900 Employees
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