List of Trimble Cityworks AMS Customers
Sandy, 84070-5128, UT,
United States
Since 2010, our global team of researchers has been studying Trimble Cityworks AMS customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Trimble Cityworks AMS for Enterprise Asset Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Trimble Cityworks AMS for Enterprise Asset Management include: City of Newberry, SC, a United States based Government organisation with 250 employees and revenues of $51.0 million, City of Westerville, OH, a United States based Government organisation with 468 employees and revenues of $50.0 million, City of Alcoa, TN, a United States based Government organisation with 287 employees and revenues of $30.0 million, City of Allen, TX - Department of Utility Billing, a United States based Utilities organisation with 50 employees and revenues of $5.0 million and many others.
Contact us if you need a completed and verified list of companies using Trimble Cityworks AMS, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Trimble Cityworks AMS customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
Apply Filters For Customers
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
|---|---|---|---|---|---|---|---|---|---|---|---|
 |
City of Alcoa, TN | Government | 287 | $30M | United States | Cityworks, a Trimble Company | Trimble Cityworks AMS | Enterprise Asset Management | 2019 | n/a |
In 2019, City of Alcoa, TN deployed Trimble Cityworks AMS as its Enterprise Asset Management solution. The Trimble Cityworks AMS instance is delivered via the municipality's Cityworks web portal at cw.cityofalcoa-tn.gov and is positioned to centralize asset records and work management for municipal operations.
The implementation reflects core Enterprise Asset Management functionality, including asset inventory and hierarchy management, work order creation and lifecycle tracking, preventive maintenance scheduling, and inspection workflows. Configuration emphasizes field-to-office coordination and mobile-enabled work assignment, consistent with standard EAM operational modules.
Operational coverage is web accessible through the Cityworks portal, supporting municipal departments such as public works, utilities, fleet, and parks maintenance. The deployment consolidates operational data and provides a single access point for field crews and administrative staff, aligning asset records with day to day maintenance activities.
Governance appears focused on role based access controls and structured work assignment workflows to enforce maintenance processes and asset lifecycle governance. Trimble Cityworks AMS is referenced on the City of Alcoa website as the municipality's Enterprise Asset Management application, indicating an institutionalized system for municipal asset and work management.
|
 |
City of Allen, TX - Department of Utility Billing | Utilities | 50 | $5M | United States | Cityworks, a Trimble Company | Trimble Cityworks AMS | Enterprise Asset Management | 2022 | n/a |
In 2022, City of Allen, TX Department of Utility Billing deployed Trimble Cityworks AMS in the Enterprise Asset Management category to operationalize inspection and work order workflows across the city water system. The deployment supported ongoing utility billing operations and coordinated with Engineering on water and sewer replacement activity in the second phase of Windridge, aligning asset records with field activities and capital repairs.
Trimble Cityworks AMS was configured to capture inspection input and to drive work order processing, with functional emphasis on infrastructure condition rating, inspection management, and the work order lifecycle. The implementation included asset registry updates and condition assessment workflows to standardize how field findings are translated into maintenance and replacement work orders.
City of Allen contracted Aqua Backflow to provide online reporting for commercial irrigation inspections and backflow reporting, creating a reporting adjacency to Cityworks inputs for irrigation and backflow compliance. Inspection results and program outputs were used for formal reporting to the City Council as part of the commercial and residential irrigation inspection programs, and the work order and inspection streams supported coordination between Utility Billing and Engineering teams.
Governance activity in 2022 included establishing EPA mandated risk and resiliency measures for the water system and continuing a strong leak detection program to reduce water loss during the year. The City continued phased implementation and regular operational input into Cityworks asset management software, embedding inspection driven maintenance workflows and compliance reporting into municipal utility operations.
|
 |
City of Newberry, SC | Government | 250 | $51M | United States | Cityworks, a Trimble Company | Trimble Cityworks AMS | Enterprise Asset Management | 2017 | n/a |
In 2017, City of Newberry, SC implemented Trimble Cityworks AMS as its Enterprise Asset Management application. The deployment focused on the Utilities Administration Department, supporting administrative staff, meter services and field crews for customer complaint intake, work order creation, dispatch and routing to crews.
Configuration emphasized work order management and routing, asset recordkeeping and maintenance scheduling, with staff using Trimble Cityworks AMS to write and route work orders and to monitor utility operations. The Administrative Services Assistant position explicitly required proficiency in Trimble Cityworks AMS alongside Microsoft Word and Excel to reconcile billing data and troubleshoot discrepancies. Mobile field workflows and crew dispatch functionality were central to operational use, reflecting standard Enterprise Asset Management capabilities.
Operationally, Trimble Cityworks AMS was used in coordination with existing utility software Logics and Tantalus for billing and meter data monitoring, with administrative staff responsible for reconciliation and error resolution across systems. Governance centered on Utilities Department processes, with the Utilities Director overseeing work order workflows and staff performing monitoring and customer service functions. Training and role responsibilities were part of the rollout, as indicated by job requirements for multitasking, technical proficiency and direct reporting into utilities leadership.
|
 |
|
Government | 468 | $50M | United States | Cityworks, a Trimble Company | Trimble Cityworks AMS | Enterprise Asset Management | 2017 | n/a |
|
Buyer Intent: Companies Evaluating Trimble Cityworks AMS
- Collier County, FL, a United States based Government organization with 4054 Employees
- Puzzle Partner Canada, a Canada based Professional Services company with 10 Employees
- City of Boise, ID, a United States based Government organization with 2300 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
|---|---|---|---|---|---|---|---|---|
| No data found | ||||||||