List of UKG Pro Workforce Management Analytics (ex UKG Dimensions Analytics) Customers
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Since 2010, our global team of researchers has been studying UKG Pro Workforce Management Analytics (ex UKG Dimensions Analytics) customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased UKG Pro Workforce Management Analytics (ex UKG Dimensions Analytics) for Workforce Analytics from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using UKG Pro Workforce Management Analytics (ex UKG Dimensions Analytics) for Workforce Analytics include: Medical Mutual of Ohio, a United States based Insurance organisation with 3100 employees and revenues of $3.50 billion, Lifespan, a United States based Healthcare organisation with 17005 employees and revenues of $2.82 billion, Rouses Supermarkets, a United States based Retail organisation with 7000 employees and revenues of $1.00 billion, Blue Cross Blue Shield, a United States based Insurance organisation with 3161 employees and revenues of $960.0 million, Santa Barbara Cottage Hospital, a United States based Non Profit organisation with 3725 employees and revenues of $822.0 million and many others.
Contact us if you need a completed and verified list of companies using UKG Pro Workforce Management Analytics (ex UKG Dimensions Analytics), including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the HCM software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Blue Cross Blue Shield | Insurance | 3161 | $960M | United States | UKG | UKG Pro Workforce Management Analytics (ex UKG Dimensions Analytics) | Workforce Analytics | 2018 | n/a |
In 2018, Blue Cross Blue Shield implemented UKG Pro Workforce Management Analytics (ex UKG Dimensions Analytics) as its Workforce Analytics platform. The deployment was executed in a Kronos and UKG-centric environment where consultants supported the Workforce Analytics application, applied server updates, and troubleshot data inconsistencies and report failures.
The implementation encompassed core Kronos modules including Timekeeper, Scheduler, Accruals, HR, pay code and payroll time configurations, Advanced Scheduler and Activities, and Workforce Analytics reporting. Configuration work included creation and modification of access profiles, payrules, scheduler setups, advanced scheduler and auto scheduler batch jobs, Workforce Mobile Manager testing, and implementation of Person Import interfaces, auto sign off and exception correction workflows.
Integrations were implemented through Kronos Workforce Integration Manager and Kronos Connect, linking HRMS and time collection hardware to analytics, explicitly integrating with PeopleSoft HRMS and Kronos clocks such as the 4500 and 9000 InTouch. A centralized outbound interface layer was developed using PL SQL to standardize payroll exports and other outbound feeds, and Data Collection and Workforce Data Manager administration was used to configure and manage clock communications and data collection.
Operational scope covered Time and Attendance, Payroll, Scheduling and HR functions, with activities spanning implementation, configuration, customization, go live support and production cutover tasks such as moving lookup tables and interfaces to production. Analysts and testers performed environment installations and full cycle implementations for Workforce Central and Workforce Management versions cited, and operational tasks included retrieving and updating employee data via SQL and supporting Workforce Integration Manager go live procedures.
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Lifespan | Healthcare | 17005 | $2.8B | United States | UKG | UKG Pro Workforce Management Analytics (ex UKG Dimensions Analytics) | Workforce Analytics | 2018 | n/a |
In 2018 Lifespan implemented UKG Pro Workforce Management Analytics (ex UKG Dimensions Analytics) to strengthen its Workforce Analytics capabilities across the health system. The deployment was positioned to support workforce planning, shift-level scheduling analytics, and operational labor reporting for a large integrated healthcare organization with approximately 17,005 employees.
UKG Pro Workforce Management Analytics was configured to deliver core workforce analytics functionality including schedule adherence reporting, labor forecasting models, exception and variance dashboards, and executive-level labor consumption visualizations. The implementation used standard Workforce Analytics data models and visualization libraries to enable both operational shift-level insight and aggregated workforce trend analysis.
The implementation aligned to Kronos Workforce Dimensions analytics constructs and aggregated time event and roster data across Lifespan hospitals and clinic sites, establishing a centralized analytics store for staffing and scheduling data. Data ingestion and modeling focused on time and attendance events, scheduled shifts, and labor category attributes to support cross-departmental reporting for nursing, clinical operations, and workforce planning functions.
Governance included role-based access controls, scheduled reporting cadences for operational leaders, and a stewardship model to manage analytics content and data definitions. Configuration emphasized reusable dashboards and alerts to standardize staffing review workflows and establish common metrics for HR, operations, and finance teams.
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Medical Mutual of Ohio | Insurance | 3100 | $3.5B | United States | UKG | UKG Pro Workforce Management Analytics (ex UKG Dimensions Analytics) | Workforce Analytics | 2018 | n/a |
In 2018, Medical Mutual of Ohio implemented UKG Pro Workforce Management Analytics (ex UKG Dimensions Analytics) as its Workforce Analytics solution. The program documented a migration from UKG Workforce Central Analytics (ex Kronos Workforce Analytics) and focused on centralizing analytics for timekeeping, scheduling, forecasting and workforce reporting.
The implementation layered UKG Pro Workforce Management Analytics on an on-premises infrastructure that historically ran Kronos Workforce Management on Windows servers, using an Oracle database for Kronos transactional data and SQL databases for analytics modules. Functional configuration work included pay policy and accrual policy design and testing, profile assignment automation, and the creation of WIM interfaces to automate employee policy assignment. Reporting capabilities were implemented through visual analytics and custom SQL and PL/SQL reports, reflecting prior use of Kronos Visual Insight for dashboarding.
Integrations were executed using Workforce Integration Manager to exchange data with HR and Payroll systems, and a Person Import integration was built using the Personality API to synchronize HCM person records into the workforce environment. The project team produced a migration blueprint to move from Workforce Central to Workforce Dimensions, detailing infrastructure changes and inflow and outflow integration activities required to preserve time and attendance, scheduling, and analytics continuity.
Operational governance used ServiceNow to track work requests, test cases and defects, and the delivery followed Scrum methodology. Ongoing technical stewardship included on-premises infrastructure configuration, service pack and patch management for Kronos components, and version control with SVN and Git, with development and integration tooling including Toad, SQL Developer, Eclipse and Java based frameworks.
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Rouses Supermarkets | Retail | 7000 | $1.0B | United States | UKG | UKG Pro Workforce Management Analytics (ex UKG Dimensions Analytics) | Workforce Analytics | 2017 | n/a |
In 2017, Rouses Supermarkets implemented UKG Pro Workforce Management Analytics (ex UKG Dimensions Analytics) in the Workforce Analytics category. The implementation ran alongside the company retaining application ownership of Kronos Workforce Central and Analytics while a project manager led the migration activities toward Workforce Dimensions, linking workforce reporting to operational labor planning.
UKG Pro Workforce Management Analytics was configured to support store productivity measurement and labor budgeting workflows, delivering labor reporting, store-level productivity dashboards, and budgeting analytics consistent with Workforce Analytics functional expectations. Configuration work emphasized scheduled analytics, time and attendance reconciliation feeds, and labor planning views to align store operations with budget targets.
Operational coverage focused on retail store operations and labor management functions, with the analytics application informing store managers and regional labor planners. The program connected analytics outputs to existing Kronos Workforce Central datasets during the migration path to Workforce Dimensions, maintaining continuity of workforce data for budgeting and productivity analyses.
Governance was centered on a project manager who acted as both migration lead and application owner, formalizing processes for analytics stewardship, budget cadence, and schedule reconciliation. The role consolidated accountability for workforce analytics, store productivity metrics, and labor budgeting processes across Rouses Supermarkets.
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Santa Barbara Cottage Hospital | Non Profit | 3725 | $822M | United States | UKG | UKG Pro Workforce Management Analytics (ex UKG Dimensions Analytics) | Workforce Analytics | 2018 | n/a |
In 2018 Santa Barbara Cottage Hospital implemented UKG Pro Workforce Management Analytics ex UKG Dimensions Analytics as part of a nation-wide time and attendance deployment, targeting site-level employee scheduling to reduce unnecessary costs of manual processing. UKG Pro Workforce Management Analytics was deployed to provide Workforce Analytics capabilities feeding payroll, human resources, recruiting, benefits and workforce management decision processes across the organization.
The implementation included extensive configuration of scheduling and timekeeping modules, specifically Kronos scheduler, advanced scheduler, accruals, attendance, Workforce Timekeeper, Absence Management and Analytics components. Configuration work extended to access profiles, pay rules, paycodes and distributions, combined paycodes, wage profiles, labor levels, timecards, activities and attendance profiles, along with workforce scheduling and mobile and tablet time collection with voiceover accessibility.
Integrations and data migration were executed with internal SQL developers who performed mass download migrations of new configuration into the Kronos/UKG application systems, and data modeling work produced data mapping, scheduling and data definition documentation. The project delivered WIM interfaces both inbound and outbound, POS import feeds and Oracle queries to support Hyperion reporting, and implemented attendance history import, attendance point balance updates, PTO updates and redistribution of shutdown pay to vacation pay where required.
Governance and quality processes were instituted including building test cases, test scripts and a test tracker for Timekeeper, Absence Management and Analytics, generating staged test data for Payroll, Recruiting, Workforce Management and Benefits, and establishing error reporting, escalation and management processes for test execution. The team managed daily incident resolution under SLA, carried out production support for time and attendance, absence management and accruals modules, and performed system audits by enabling WFC logs for improved stability and uptime.
Operational coverage included production support and day to day operations for Analytics, Attendance, Advanced Scheduling and Time Clocks, working closely with operations leadership, payroll and HR to resolve timekeeping and scheduling problems. The implementation work encompassed full cycle Kronos WFC deployments and upgrades across versions 6.1 through 8.0, and provided subject matter expertise for Workforce Ready, Workforce Dimensions and Payroll modules while retaining responsibility for testing, configuration and ongoing support.
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