List of UKG Virtual Roster Customers
UKG
2250 North Commerce Parkway,
Weston, 33326, FL,
United States
Weston, 33326, FL,
United States
1 800-432-1729
Professional Services
12000
$5.1B
Since 2010, our global team of researchers has been studying UKG Virtual Roster customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased UKG Virtual Roster for Workforce Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using UKG Virtual Roster for Workforce Management include: Crown Resorts, a Australia based Leisure and Hospitality organisation with 20000 employees and revenues of $5.71 billion, The Star Entertainment Group, a Australia based Leisure and Hospitality organisation with 8000 employees and revenues of $2.30 billion, Parx Casino, a United States based Leisure and Hospitality organisation with 3000 employees and revenues of $1.35 billion, SkyCity Entertainment Group, a New Zealand based Leisure and Hospitality organisation with 4500 employees and revenues of $522.0 million, Churches of Christ in Queensland, a Australia based Non Profit organisation with 3883 employees and revenues of $256.0 million and many others.
Contact us if you need a completed and verified list of companies using UKG Virtual Roster, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The UKG Virtual Roster customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Churches of Christ in Queensland | Non Profit | 3883 | $256M | Australia | UKG | UKG Virtual Roster | Workforce Management | 2017 | n/a |
In 2017, Churches of Christ in Queensland implemented UKG Virtual Roster as part of its Workforce Management tooling. From June 2017 to January 2018 staff supported the HR and Payroll team by performing data entry and correcting errors within Aurion and the UKG Virtual Roster system.
The UKG Virtual Roster deployment focused on roster and schedule management capabilities common to Workforce Management products, including shift assignment, roster visibility and roster rule configuration for paid staff and volunteers. Configuration efforts concentrated on aligning employee records, shift templates and rostering rules to match organizational scheduling needs across community and service sites.
UKG Virtual Roster operated alongside Aurion for HR and payroll information, with explicit manual reconciliation and error correction between the systems during the support window. Operational coverage extended to the HR/Payroll team and volunteer recruitment processes, with hands-on activities that included phone screening and referral of candidates to volunteer roles across Queensland.
Governance during rollout emphasized process controls and data hygiene, driven by HR/Payroll ownership of reconciliation and error resolution. The implementation positioned UKG Virtual Roster within Churches of Christ in Queensland Workforce Management to support day-to-day scheduling, payroll-aligned rostering and volunteer placement workflows during the stated period.
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Crown Resorts | Leisure and Hospitality | 20000 | $5.7B | Australia | UKG | UKG Virtual Roster | Workforce Management | 2019 | n/a |
In 2020, Crown Resorts deployed UKG Virtual Roster as part of a broader Workforce Management rollout at Crown Sydney. The implementation was delivered alongside Workday and WFC Kronos, coordinated across vendor teams, Business stakeholders, SQA and internal technical teams to meet opening deadlines and to provide a smoother employee hiring experience and induction for new hires. Systems analysts on the project maintained incident and request management for the platform, prioritizing SLA adherence and minimizing system downtime during the launch phase.
The UKG Virtual Roster implementation focused on core Workforce Management capabilities, including centralized rostering, shift assignment and scheduling, and integration of roster-driven onboarding workflows for HR and recruitment. The deployment was integrated with Workday and WFC Kronos for HR and time data exchange and was aligned with the organisation's IAM program to enable automated access provisioning to PeopleSoft Finance based on hired job profiles, with plans to extend automated application provisioning as part of the role profile model. Support processes were formalized through Cherwell for ticketing, and documentation and training materials were created to embed new operational workflows across HR, recruitment and operations teams at the property level.
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Parx Casino | Leisure and Hospitality | 3000 | $1.4B | United States | UKG | UKG Virtual Roster | Workforce Management | 2011 | n/a |
In 2011, Parx Casino implemented UKG Virtual Roster as its Workforce Management solution to centralize scheduling at its Bensalem, PA casino. The deployment targeted weekly schedule preparation and maintenance across all casino departments, establishing a single scheduling hub used by the Scheduling Supervisor for roster management and day-to-day staffing operations.
UKG Virtual Roster was configured to maintain a scheduling database that included employee rosters, staff skills and training records, and time-off and shift-change request tracking. Functional usage described by the Scheduling Supervisor includes preparing weekly schedules, reviewing and approving personnel requests for shift changes and time off, and coordinating interview and audition workflows, demonstrating application coverage of core workforce scheduling, qualifications tracking, and operational shift management capabilities.
The implementation operated alongside Kronos for payroll and time and attendance updates, with Kronos used to update payroll and maintain time/attendance logs as part of the operational workflow. Governance and process adaptation centered on supervisor-level approval workflows, ongoing resolution of scheduling and payroll issues with team members, and embedding hiring and new-hire orientation processes into scheduling operations, with UKG Virtual Roster serving as the authoritative scheduling and skills registry for the casino.
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SkyCity Entertainment Group | Leisure and Hospitality | 4500 | $522M | New Zealand | UKG | UKG Virtual Roster | Workforce Management | 2019 | n/a |
In 2019 SkyCity Entertainment Group implemented UKG Virtual Roster as part of a Workforce Management initiative focused on replacing rostering and time and attendance processes. The deployment was executed for the New Zealand estate, with implementation activity documented in Auckland and a contractual implementation window running from March 2019 to April 2020.
The implementation centered on UKG Virtual Roster and Kronos WFC capabilities for roster creation, schedule publishing, and time and attendance capture, with configuration work to adapt roster rules, shift templates, and availability settings to hospitality operations. Physical TimeClock replacement and configuration were explicitly part of the program, aligning hardware provisioning with the Virtual Roster T&A capture model.
Operational coverage targeted rostered frontline staff and operational scheduling across SkyCity sites in Auckland, New Zealand, with the system configured to handle day to day rostering workflows and time capture for scheduled shifts. Integrations were limited to on site TimeClock hardware replacement and configuration as recorded, enabling direct T&A data ingestion into the UKG Virtual Roster environment.
Governance and delivery included contracted implementation resources, with a Systems Integration Specialist assisting with configuration and TimeClock rollout activities during the March 2019 to April 2020 engagement. The narrative documents a structured Workforce Management deployment, with UKG Virtual Roster implemented to centralize rostering and time and attendance processes within SkyCity Entertainment Group.
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The Star Entertainment Group | Leisure and Hospitality | 8000 | $2.3B | Australia | UKG | UKG Virtual Roster | Workforce Management | 2018 | n/a |
In 2018 The Star Entertainment Group implemented UKG Virtual Roster as a Workforce Management solution to centralize rostering and demand forecasting across hospitality operations. The implementation directly supported Food and Beverage venues across three properties, establishing a common platform for labour planning used by venue managers and senior management dashboards.
UKG Virtual Roster was configured to manage roster creation, demand forecasting using labour standards, and flexible workforce modelling to react to variable venue-level demand. The deployment emphasized daily labour dashboards, role level wage cost analysis, and scenario testing of staffing mixes to inform budget and productivity decisions.
Operational data flows included integration points with core financial and point of sale systems, specifically Oracle ERP for wage costing reconciliation and Bepoz BackOffice for venue labour inputs, with reporting outputs consumed in TM1 and advanced Microsoft Excel models. The solution supported business functions including labour analysis, demand forecasting, scheduling, and payroll cost validation across operations.
Governance centered on a Group Workforce Analyst function that led model adoption, created standardised labour rules, and produced daily reporting for senior stakeholders, including JobKeeper eligibility and ad hoc analysis. The rollout combined system configuration, forecasting model testing, and process changes with venue managers to embed Workforce Management practices into operational planning and cost control workflows.
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Healthcare | 1629 | $200M | Australia | UKG | UKG Virtual Roster | Workforce Management | 2020 | n/a |
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Leisure and Hospitality | 5000 | $220M | United States | UKG | UKG Virtual Roster | Workforce Management | 2020 | n/a |
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Buyer Intent: Companies Evaluating UKG Virtual Roster
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating UKG Virtual Roster. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating UKG Virtual Roster for Workforce Management include:
- Chickasaw Nation, a United States based Government organization with 13000 Employees
- University of Washington, a United States based Education company with 35331 Employees
- VmWare, a Broadcom Company, a United States based Professional Services organization with 38300 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated |
|---|---|---|---|---|---|---|
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Chickasaw Nation | Government | 13000 | $1.6B | United States | 2026-03-11 |
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University of Washington | Education | 35331 | $7.1B | United States | 2026-02-23 |
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Parx Casino | Leisure and Hospitality | 3000 | $1.4B | United States | 2025-11-13 |
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Professional Services | 38300 | $14.1B | United States | 2025-08-21 |
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Construction and Real Estate | 25 | $6M | Macao | 2024-11-19 |
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Education | 6446 | $949M | New Zealand | 2024-08-08 |
FAQ - APPS RUN THE WORLD UKG Virtual Roster Coverage
UKG Virtual Roster is a Workforce Management solution from UKG.
Companies worldwide use UKG Virtual Roster, from small firms to large enterprises across 21+ industries.
Organizations such as Crown Resorts, The Star Entertainment Group, Parx Casino, SkyCity Entertainment Group and Churches of Christ in Queensland are recorded users of
UKG Virtual Roster for Workforce Management.
Companies using UKG Virtual Roster are most concentrated in Leisure and Hospitality and Non Profit, with adoption spanning over 21 industries.
Companies using UKG Virtual Roster are most concentrated in Australia, United States and New Zealand, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of UKG Virtual Roster across Americas, EMEA, and APAC.
Companies using UKG Virtual Roster range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 0%, large organizations with 1,001-10,000 employees - 85.71%, and global enterprises with 10,000+ employees - 14.29%.
Customers of UKG Virtual Roster include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified UKG Virtual Roster customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Workforce Management.