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List of Veeva CLM Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
Dropbox Communications 1800 $2.5B United States Veeva Systems Veeva CLM Marketing Analytics,Marketing Automation 2016 n/a
In 2016, Dropbox implemented Veeva CLM to centralize sales and marketing content and engagement under the Marketing Analytics,Marketing Automation category. The deployment focused on operationalizing Veeva CLM as the commercial content and closed loop marketing system to support sales and marketing functions across the organization. The Veeva CLM implementation included CLM administration and authoring configurations, CLM admin tab configurations, and management of Veeva Vault content controls. Teams configured workflows, users, fields, states, roles, products, and security groups in Veeva Vault to align content lifecycles with commercial processes, and maintained multiple Veeva instances for ongoing operations. Integrations centered on the Salesforce platform and Veeva product suite, with explicit Veeva Vault integration with Veeva CRM and connector-level work to surface content and engagement records into Salesforce. The program leveraged Force.com development patterns and Lightning components to extend user interfaces, while Marketing Cloud connector V5 was used to bridge marketing automation workflows with CRM activity when required. Governance and operational ownership included centralized user and role management, hierarchical profiles, territory management, and security controls to limit content access and ensure compliance. Change and release processes were supported through JIRA administration and sandbox based configuration work, enabling iterative CLM admin updates and coordinated content publishing across sales and marketing teams.
HIPRA Scientific USA LLC Life Sciences 1661 $300M United States Veeva Systems Veeva CLM Marketing Analytics,Marketing Automation 2021 n/a
In 2021, HIPRA Scientific USA LLC deployed Veeva CLM as a component of a broader Veeva CRM multichannel rollout to standardize its global field force and commercial engagement. HIPRA implemented Veeva CLM to support Marketing Analytics,Marketing Automation requirements for animal health commercial activities, aligning CLM with its objectives for personalized stakeholder interactions and compliant content delivery. The implementation combined Veeva CLM with Veeva CRM Approved Email and Veeva Vault PromoMats, configuring CLM to extend the value of in person meetings and tailor communications while Vault PromoMats provided an end to end content lifecycle for automation, compliance, and content reuse. Functional capabilities implemented include multichannel engagement workflows, approved email distribution, and regulated promotional asset management, enabling reps to present curated content and follow structured promotional governance during customer interactions. Integration scope explicitly connected Vault PromoMats to the Veeva CRM ecosystem and positioned Veeva CLM as the front line engagement tool, supporting content push and approved email follow ups. Operational coverage extended across Spain for Vault PromoMats and across Europe, Latin America, and Africa for Veeva CRM and Veeva CLM, supporting field teams that manage veterinarians, animal owners, food chain businesses, industry groups, and researchers across multiple species and product categories. Governance and rollout emphasis focused on country specific regulatory compliance and rapid, agile deployment of field teams, with Vault PromoMats establishing centralized control over thousands of documents by specialty and region. The implementation established a digital foundation to scale HIPRA’s field force and enable personalized, compliant engagement with key animal health stakeholders.
Otsuka Pharmaceutical Europe Life Sciences 550 $412M United Kingdom Veeva Systems Veeva CLM Marketing Analytics,Marketing Automation 2020 n/a
In 2020, Otsuka Pharmaceutical Europe implemented Veeva CLM as part of a broader Veeva CRM suite rollout across its European affiliates. The deployment targeted Marketing Analytics,Marketing Automation use cases to standardize field engagement workflows and capture channel preference data for HCP interactions. The implementation included Veeva CLM alongside Veeva CRM Approved Email, Veeva CRM Engage Meeting, Veeva CRM Engage for Events Management, and Veeva Vault PromoMats, creating a connected product set for content management, compliant digital messaging, virtual meeting orchestration, event coordination, and promotional asset governance. Configuration work focused on approved content frameworks, email templates and tracking, meeting and event workflows, and the embedding of consent capture and privacy notice management into representative workflows to meet ABPI and GDPR obligations. Otsuka rolled the Veeva suite out in Q4 2020 to more than 350 field and office based users across its European affiliates, centralizing reporting and applying consistent engagement processes across countries. Governance and rollout were driven by the companys multichannel strategy team, who captured affiliate requirements, selected local testers and trainers, and had each country CRM lead deliver localized training, enabling consistent capture of consent with system prompts and standardized CRM driven engagement processes. As deployed, Veeva CLM and the Veeva CRM suite provided Otsuka a digital engagement foundation that allowed marketing and field teams to identify and share high performing content across affiliates and reduce reliance on external agencies for routine Approved Email creation. The implementation delivered explicit operational outcomes that include Italy capturing consent to engage digitally with 90 percent of its target HCP audience, a Europe wide consent rate above 50 percent, and an Approved Email open rate of 47 percent, while enabling hybrid engagement workflows and centralized compliance controls.
Life Sciences 300 $39M United Kingdom Veeva Systems Veeva CLM Marketing Analytics,Marketing Automation 2020 n/a
Life Sciences 2500 $3.9B United Kingdom Veeva Systems Veeva CLM Marketing Analytics,Marketing Automation 2014 n/a
Life Sciences 50 $10M United Kingdom Veeva Systems Veeva CLM Marketing Analytics,Marketing Automation 2017 n/a
Life Sciences 45 $15M Italy Veeva Systems Veeva CLM Marketing Analytics,Marketing Automation 2022 n/a
Life Sciences 650 $150M United States Veeva Systems Veeva CLM Marketing Analytics,Marketing Automation 2019 n/a
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Buyer Intent: Companies Evaluating Veeva CLM

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FAQ - APPS RUN THE WORLD Veeva CLM Coverage

Veeva CLM is a Marketing Analytics, Marketing Automation solution from Veeva Systems.

Companies worldwide use Veeva CLM, from small firms to large enterprises across 21+ industries.

Organizations such as Pfizer UK, Dropbox, Otsuka Pharmaceutical Europe, HIPRA Scientific USA LLC and Verista are recorded users of Veeva CLM for Marketing Analytics, Marketing Automation.

Companies using Veeva CLM are most concentrated in Life Sciences and Communications, with adoption spanning over 21 industries.

Companies using Veeva CLM are most concentrated in United Kingdom and United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Veeva CLM across Americas, EMEA, and APAC.

Companies using Veeva CLM range from small businesses with 0-100 employees - 25%, to mid-sized firms with 101-1,000 employees - 37.5%, large organizations with 1,001-10,000 employees - 37.5%, and global enterprises with 10,000+ employees - 0%.

Customers of Veeva CLM include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Veeva CLM customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Marketing Analytics, Marketing Automation.