List of Verint EdgeVMS Vid-Center Customers
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United States
Since 2010, our global team of researchers has been studying Verint EdgeVMS Vid-Center customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Verint EdgeVMS Vid-Center for Video Surveillance System from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Verint EdgeVMS Vid-Center for Video Surveillance System include: Bank of America, a United States based Banking and Financial Services organisation with 213000 employees and revenues of $101.89 billion, Wells Fargo, a United States based Banking and Financial Services organisation with 205198 employees and revenues of $83.70 billion, Best Buy, a United States based Retail organisation with 85000 employees and revenues of $41.53 billion, AmeriHealth Caritas, a United States based Insurance organisation with 10000 employees and revenues of $23.70 billion, PNC Bank, a United States based Banking and Financial Services organisation with 53859 employees and revenues of $20.81 billion and many others.
Contact us if you need a completed and verified list of companies using Verint EdgeVMS Vid-Center, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Verint EdgeVMS Vid-Center customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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AmeriHealth Caritas | Insurance | 10000 | $23.7B | United States | Verint Systems | Verint EdgeVMS Vid-Center | Video Surveillance System | 2010 | n/a |
In 2010, AmeriHealth Caritas implemented Verint EdgeVMS Vid-Center, a Video Surveillance System. The Verint EdgeVMS Vid-Center deployment established a centralized video management capability to support security monitoring across corporate offices and contact center facilities.
The implementation configured Verint EdgeVMS Vid-Center to provide live monitoring, continuous and event-based recording, multi-camera playback and forensic search, camera inventory and configuration, storage lifecycle management, role-based access control, and video export with audit logging. These functional modules standardized operational workflows for incident review and evidence preservation consistent with Video Surveillance System practices.
Operational ownership was aligned with Security Operations, Facilities Management, and Service Operations teams, extending coverage to contact center sites and corporate campuses. The architecture followed a centralized Vid-Center management model with distributed edge cameras and networked storage, enabling centralized playback and localized recording retention typical of enterprise Video Surveillance System deployments.
Governance and procedural controls for Verint EdgeVMS Vid-Center were integrated into AmeriHealth Caritas process documentation frameworks, leveraging existing Service Operations and process optimization resources to define access controls, incident review procedures, camera provisioning, and audit processes. The deployment was institutionalized through operational handbooks and standard operating procedures to ensure consistent camera lifecycle management and incident handling across site operations.
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Arvest Bank | Banking and Financial Services | 6500 | $2.4B | United States | Verint Systems | Verint EdgeVMS Vid-Center | Video Surveillance System | 2013 | n/a |
In 2013 Arvest Bank implemented Verint EdgeVMS Vid-Center as its Video Surveillance System to support physical security and loss prevention functions across its banking operations. The deployment used a centralized management model with distributed camera endpoints, combining server-side management and edge recording capabilities inherent to Verint EdgeVMS Vid-Center, enabling consolidated monitoring and recorded footage consolidation into a single administration console.
Verint EdgeVMS Vid-Center was configured to provide core Video Surveillance System capabilities including live monitoring, multi-camera viewing, continuous and event-based recording, indexed playback, event and alarm management, camera lifecycle and configuration management, role-based access controls, audit logging, and policy-driven retention. The implementation emphasized forensic export workflows and searchable recorded video to support incident review and investigations.
Operational ownership rested with corporate security and loss prevention teams, who used Vid-Center to standardize review and escalation workflows, enforce access governance, and apply retention policies across sites. The Arvest Bank Verint EdgeVMS Vid-Center Video Surveillance System implementation strengthened procedural controls for video evidence handling and centralized surveillance operations without specifying partner involvement or prior system details.
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Bank of America | Banking and Financial Services | 213000 | $101.9B | United States | Verint Systems | Verint EdgeVMS Vid-Center | Video Surveillance System | 2018 | n/a |
In 2018 Bank of America implemented Verint EdgeVMS Vid-Center as its Video Surveillance System to support fraud adjudication and remote video review across branch centers and ATMs. The deployment provided centralized access to site video feeds so fraud analysts could remotely scan footage to evaluate disputed transactions and determine pay or deny outcomes based on recorded evidence.
Verint EdgeVMS Vid-Center was used for core surveillance capabilities including live video ingest, centralized management of camera streams, remote playback, footage search and evidence export, supporting the bank's adjudication workflow. Fraud investigators used the Verint EdgeVMS Vid-Center application concurrently with other investigative tools to perform complex judgmental reviews of debit, credit, ATM, high dollar and account takeover cases.
Operationally the solution was integrated into existing investigative workflows, with explicit use of Contact Navigator to pull ATM and debit card data reports and side by side correlation with Visa PAS, VISA ONLINE VROL, CCMS WADSWORTH, CONTENT NAVIGATOR and GWA TOOL. The integration pattern enabled analysts to link transaction records to specific video segments, extending coverage across Bank of America centers and ATM sites.
Governance and process changes centered on detection analysts and senior fraud analysts who used Verint EdgeVMS Vid-Center to escalate unresolved claims, reconsider denied claims and substantiate restrictions on account activity when video supported intervention. The system functioned as an evidence management and review layer within the bank's fraud investigation and claims adjudication processes.
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Banking and Financial Services | 411 | $153M | United States | Verint Systems | Verint EdgeVMS Vid-Center | Video Surveillance System | 2015 | n/a |
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Retail | 85000 | $41.5B | United States | Verint Systems | Verint EdgeVMS Vid-Center | Video Surveillance System | 2008 | n/a |
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Retail | 12000 | $3.8B | Canada | Verint Systems | Verint EdgeVMS Vid-Center | Video Surveillance System | 2008 | n/a |
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Banking and Financial Services | 12000 | $7.4B | United States | Verint Systems | Verint EdgeVMS Vid-Center | Video Surveillance System | 2011 | n/a |
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Retail | 11300 | $1.7B | United States | Verint Systems | Verint EdgeVMS Vid-Center | Video Surveillance System | 2016 | n/a |
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Transportation | 1500 | $300M | Canada | Verint Systems | Verint EdgeVMS Vid-Center | Video Surveillance System | 2016 | n/a |
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Banking and Financial Services | 260 | $25M | United States | Verint Systems | Verint EdgeVMS Vid-Center | Video Surveillance System | 2019 | n/a |
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Buyer Intent: Companies Evaluating Verint EdgeVMS Vid-Center
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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