List of X.ai Customers
xAI
216 Park Road,
Burlingame, 94010, CA,
United States
Burlingame, 94010, CA,
United States
1 650-342-9600
Professional Services
100
$10M
Since 2010, our global team of researchers has been studying X.ai customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased X.ai for Chatbots and Conversational AI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using X.ai for Chatbots and Conversational AI include: Disney, a United States based Leisure and Hospitality organisation with 203000 employees and revenues of $82.71 billion, Nike, a United States based Retail organisation with 79400 employees and revenues of $51.36 billion, The Coca-Cola Company, a United States based Consumer Packaged Goods organisation with 69700 employees and revenues of $47.06 billion, Stanford University, a United States based Education organisation with 18369 employees and revenues of $8.90 billion, Zendesk, a United States based Professional Services organisation with 6000 employees and revenues of $2.55 billion and many others.
Contact us if you need a completed and verified list of companies using X.ai, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The X.ai customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Akqa, Inc. | Professional Services | 2300 | $250M | United States | X.ai | X.ai | Chatbots and Conversational AI | 2020 | n/a |
In 2020, Akqa, Inc. implemented X.ai for Chatbots and Conversational AI to support scheduling and client engagement functions. Akqa, Inc. is listed as a customer on X.ai's website, and the engagement reflects a professional services adoption of conversational assistant capabilities to streamline meeting coordination and inbound client interactions.
Implementation work centered on conversational intent design, natural language scheduling workflows, and orchestration of meeting coordination and follow up. X.ai was configured to manage inbound requests and standardize conversational workflows, using templates and intent libraries typical of Chatbots and Conversational AI deployments to reduce manual scheduling effort and enforce consistent responses.
Operational coverage emphasized client services, project management, and account teams, with governance defined around configuration ownership, user provisioning, and conversational content controls. Integrations focused on calendar and booking flows and API based connectivity to existing scheduling endpoints, and governance introduced escalation paths and administrative oversight for intent updates and operational maintenance.
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Bitly | Professional Services | 400 | $100M | United States | X.ai | X.ai | Chatbots and Conversational AI | 2019 | n/a |
In 2019, Bitly implemented X.ai as part of its Chatbots and Conversational AI adoption, and is listed as a customer on X.ai's website. The engagement centers on deploying X.ai to provide conversational assistant capabilities across internal workflows, with emphasis on scheduling and natural language interactions typical for the Chatbots and Conversational AI category.
The X.ai implementation includes core conversational modules such as natural language understanding, conversational workflow orchestration, and an administrative console for user provisioning and template management. Configuration work focused on conversational intents, response templates, and role based access within the X.ai application to align assistant behavior to Bitly business processes.
Operational scope targeted internal business functions including sales, customer success, and broader productivity use cases, with a staged rollout and governance around admin controls and conversational policy settings. The deployment leveraged X.ai application endpoints and management interfaces to integrate with Bitly operational processes, while governance emphasized centralized administration and template driven conversation management to control assistant behavior.
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Disney | Leisure and Hospitality | 203000 | $82.7B | United States | X.ai | X.ai | Chatbots and Conversational AI | 2019 | n/a |
In 2019 Disney is listed as a customer of X.ai, deploying the X.ai application within the Chatbots and Conversational AI category. The X.ai implementation focused on conversational scheduling and natural language assistant capabilities typical of Chatbots and Conversational AI, addressing meeting coordination and customer-facing conversational touchpoints. This vendor-listed engagement establishes Disney X.ai Chatbots and Conversational AI as aligned with enterprise conversational assistant use cases.
Deployment used a vendor-hosted conversational service model with a cloud-based conversational engine incorporating natural language understanding, intent classification, dialogue orchestration and scheduling orchestration modules. Functional capabilities implemented with X.ai included conversational intent handling, automated appointment orchestration and configurable assistant workflows, consistent with Chatbots and Conversational AI functional terminology. Governance centered on administrative configuration, access controls and conversation policy to manage assistant behavior across internal coordination and external engagement business functions.
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Nike | Retail | 79400 | $51.4B | United States | X.ai | X.ai | Chatbots and Conversational AI | 2020 | n/a |
In 2020, Nike implemented X.ai, a Chatbots and Conversational AI application. Nike is listed as a customer on X.ai's website, confirming the vendor relationship for that year.
The deployment emphasized conversational assistant capabilities typical of the Chatbots and Conversational AI category, including natural language understanding, intent recognition, dialogue management, and scheduling assistant workflows. Implementation work focused on configuring conversation flows, training NLU models to handle appointment and coordination intents, and provisioning X.ai as a cloud-hosted conversational agent with API endpoints for orchestration and runtime control. The full application name X.ai is used throughout the implementation to manage conversational sessions and assistant logic.
Operational coverage aligned with customer engagement and internal coordination business functions, notably support and scheduling use cases that are common for conversational AI. Governance activities addressed conversation design standards, privacy and data handling controls, and staged testing to validate NLU performance prior to broader rollout. This narrative documents Nike X.ai Chatbots and Conversational AI deployment as a platform-level implementation to instrument conversational workflows across relevant business functions.
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Sendoso | Professional Services | 500 | $125M | United States | X.ai | X.ai | Chatbots and Conversational AI | 2020 | n/a |
In 2020, Sendoso implemented X.ai to introduce conversational scheduling and assistant capabilities, leveraging the Chatbots and Conversational AI category to augment client engagement workflows. Sendoso appears on X.ai's customer listing on the vendor website, confirming a public customer relationship with X.ai for conversational automation.
The X.ai deployment focused on core conversational modules common to the Chatbots and Conversational AI category, including natural language understanding for scheduling requests, automated meeting booking workflows, and calendar coordination logic. Configuration work emphasized conversational script tuning, user intent recognition, and appointment orchestration to streamline back and forth scheduling tasks.
Operationally the implementation supported revenue facing and service coordination functions, with configuration oriented toward sales and customer success meeting cadence and internal scheduling efficiency. Governance centered on user provisioning, calendar access controls, and conversational asset management to maintain consistent scheduling behavior across teams.
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Professional Services | 10 | $1M | Australia | X.ai | X.ai | Chatbots and Conversational AI | 2020 | n/a |
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Education | 18369 | $8.9B | United States | X.ai | X.ai | Chatbots and Conversational AI | 2019 | n/a |
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Professional Services | 190 | $30M | United States | X.ai | X.ai | Chatbots and Conversational AI | 2019 | n/a |
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Consumer Packaged Goods | 69700 | $47.1B | United States | X.ai | X.ai | Chatbots and Conversational AI | 2019 | n/a |
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Professional Services | 6000 | $2.6B | United States | X.ai | X.ai | Chatbots and Conversational AI | 2020 | n/a |
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Showing 1 to 10 of 10 entries
Buyer Intent: Companies Evaluating X.ai
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating X.ai. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating X.ai for Chatbots and Conversational AI include:
- Andrew McGuire, a United States based Professional Services organization with 70 Employees
- Uber, a United States based Transportation company with 31100 Employees
- Morgan Stanley, a United States based Banking and Financial Services organization with 80000 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated |
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Andrew McGuire | Professional Services | 70 | $13M | United States | 2026-03-13 |
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Uber | Transportation | 31100 | $44.0B | United States | 2026-03-12 |
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Morgan Stanley | Banking and Financial Services | 80000 | $61.8B | United States | 2026-01-22 |
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Professional Services | 1800 | $400M | United States | 2026-01-20 |
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Professional Services | 4000 | $2.9B | United States | 2026-01-13 |
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Manufacturing | 130 | $18M | Belgium | 2026-01-13 |
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Retail | 10 | $1M | United States | 2025-10-22 |
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Construction and Real Estate | 600 | $130M | United States | 2025-02-07 |
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Banking and Financial Services | 90 | $9M | United States | 2024-12-18 |
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Manufacturing | 65 | $7M | China | 2024-09-13 |
FAQ - APPS RUN THE WORLD X.ai Coverage
X.ai is a Chatbots and Conversational AI solution from X.ai.
Companies worldwide use X.ai, from small firms to large enterprises across 21+ industries.
Organizations such as Disney, Nike, The Coca-Cola Company, Stanford University and Zendesk are recorded users of
X.ai for Chatbots and Conversational AI.
Companies using X.ai are most concentrated in Leisure and Hospitality, Retail and Consumer Packaged Goods, with adoption spanning over 21 industries.
Companies using X.ai are most concentrated in United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of X.ai across Americas, EMEA, and APAC.
Companies using X.ai range from small businesses with 0-100 employees - 10%, to mid-sized firms with 101-1,000 employees - 30%, large organizations with 1,001-10,000 employees - 20%, and global enterprises with 10,000+ employees - 40%.
Customers of X.ai include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified X.ai customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Chatbots and Conversational AI.