List of Zoovu Customers
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Since 2010, our global team of researchers has been studying Zoovu customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Zoovu for Chatbots and Conversational AI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Zoovu for Chatbots and Conversational AI include: BT Business, a United Kingdom based Communications organisation with 85300 employees and revenues of $27.54 billion, BayWa, a Germany based Manufacturing organisation with 23144 employees and revenues of $27.03 billion, Amazon United Kingdom, a United Kingdom based Retail organisation with 64733 employees and revenues of $10.00 billion, EE Store, a United Kingdom based Communications organisation with 17077 employees and revenues of $9.10 billion, Trek, a United States based Manufacturing organisation with 1800 employees and revenues of $1.00 billion and many others.
Contact us if you need a completed and verified list of companies using Zoovu, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Zoovu customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Acetec | Manufacturing | 40 | $4M | Sweden | Zoovu | Zoovu | Chatbots and Conversational AI | 2020 | n/a |
In 2020, Acetec implemented Zoovu on its website, deploying Zoovu as a Chatbots and Conversational AI application to support product discovery and customer self-service. The deployment is centered on the public web storefront, with Zoovu configured to deliver guided selling conversations and conversational search to help site visitors identify suitable manufacturing products and request quotations, reflecting the relationship Acetec Zoovu Chatbots and Conversational AI customer self-service.
The implementation was delivered as a web-embedded conversational layer consistent with Chatbots and Conversational AI deployments, with configuration focused on authored conversational flows, guided-selling decision logic, and routing to contact forms or sales inquiry channels. Operational ownership was kept internal and proportional to a 40 person manufacturing firm, with marketing and sales responsible for content maintenance and conversation tuning, and IT overseeing the embedded widget and uptime for the public website.
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Amazon United Kingdom | Retail | 64733 | $10.0B | United Kingdom | Zoovu | Zoovu | Chatbots and Conversational AI | 2020 | n/a |
In 2020, Amazon United Kingdom implemented Zoovu on its website. The deployment placed Zoovu conversational interfaces into the Amazon.co.uk storefront to support on-site product discovery and guided selling, establishing an Amazon United Kingdom Zoovu Chatbots and Conversational AI relationship focused on online customer experience and product discovery functions.
Configuration emphasized conversational workflows and question-based product finders consistent with Chatbots and Conversational AI capabilities, including natural language interaction, decision-tree guided journeys, and conversational analytics for behavior and interaction tracking. The implementation scope was concentrated on the UK retail site, embedding Zoovu as a front-end conversational layer that aligned with site navigation, search and product discovery layers, while governance focused on conversational content management and iterative script updates by merchandising and customer experience teams.
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Baileigh Industrial | Distribution | 25 | $3M | United States | Zoovu | Zoovu | Chatbots and Conversational AI | 2020 | n/a |
In 2020, Baileigh Industrial implemented Zoovu on its website. Zoovu, a Chatbots and Conversational AI application, was embedded into the public ecommerce storefront to enable conversational product discovery and guided selling for industrial machinery buyers. The deployment targeted the company catalog and lead capture flows, reflecting a web first architecture suitable for a firm of roughly 25 employees operating in the United States. Implementation focused on client side widget deployment and server side configuration of conversational decision trees.
Configuration centered on Zoovu conversational guidance and product finder capabilities, with flows tuned for technical product selection and specification capture aligned to sales and ecommerce workflows. Ongoing ownership and governance were assigned to the web and marketing teams who manage content and conversation logic, and rollout occurred directly on the public site. The implementation emphasized a lightweight, site embedded architecture to match the company size and operational scope.
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BayWa | Manufacturing | 23144 | $27.0B | Germany | Zoovu | Zoovu | Chatbots and Conversational AI | 2021 | n/a |
In 2021, BayWa implemented Zoovu on its public website to deliver customer-facing conversational assistance. The deployment positions Zoovu as a Chatbots and Conversational AI layer embedded in web pages to support online product discovery and guided selling across BayWa's digital storefront.
The implementation configures conversational flows and guided selling modules, using decision-tree product finders alongside natural language understanding and authoring capabilities available in Zoovu. Zoovu is used to orchestrate question and answer interactions, configure product recommendation logic, and surface lead signals from web sessions.
Operational scope is website-facing customer service, e-commerce, and sales enablement workflows across BayWa's online channels. Governance and content management are centralized through Zoovu's configuration console, with iterative tuning of conversational scripts and recommendation rules to align with product catalog and marketing updates.
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BayWa IT GmbH | Manufacturing | 260 | $283M | Germany | Zoovu | Zoovu | Chatbots and Conversational AI | 2021 | n/a |
In 2021, BayWa IT GmbH implemented Zoovu on its website. Zoovu is a Chatbots and Conversational AI application deployed as a web-embedded conversational layer to deliver guided product discovery and customer assistance on public site pages.
BayWa IT GmbH implemented Zoovu as a Chatbots and Conversational AI solution to support customer-facing product guidance, digital sales support, and customer service functions. The implementation centers on site-level deployment with a conversational widget embedded in product and help pages, and configuration is managed through Zoovu's management console so BayWa IT teams can author and update conversational flows without code. No explicit back-end integrations or implementation partners were disclosed in the source, therefore named system integrations are not reported, and operational coverage is described against the company website and its customer-facing digital channels.
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Construction and Real Estate | 10 | $1M | Canada | Zoovu | Zoovu | Chatbots and Conversational AI | 2021 | n/a |
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Retail | 370 | $60M | Germany | Zoovu | Zoovu | Chatbots and Conversational AI | 2022 | n/a |
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Manufacturing | 350 | $336M | Austria | Zoovu | Zoovu | Chatbots and Conversational AI | 2024 | n/a |
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Manufacturing | 44 | $121M | Romania | Zoovu | Zoovu | Chatbots and Conversational AI | 2024 | n/a |
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Manufacturing | 70 | $7M | South Africa | Zoovu | Zoovu | Chatbots and Conversational AI | 2020 | n/a |
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Buyer Intent: Companies Evaluating Zoovu
- Robert Bosch , a Germany based Professional Services organization with 402600 Employees
- Giovatto, a United States based Professional Services company with 65 Employees
- Acuiti Labs, a United Kingdom based Professional Services organization with 200 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated |
|---|---|---|---|---|---|---|
| Robert Bosch | Professional Services | 402600 | $84.9B | Germany | 2025-10-25 | |
| Giovatto | Professional Services | 65 | $15M | United States | 2025-08-07 | |
| Acuiti Labs | Professional Services | 200 | $30M | United Kingdom | 2025-07-17 | |
| Consumer Packaged Goods | 18000 | $11.9B | United States | 2025-06-30 | ||
| Professional Services | 30 | $3M | India | 2025-04-21 |