Apps Purchases: 10+ Million Software Purchases
Founded in 2010, APPS RUN THE WORLD is a leading technology intelligence and market-research company devoted to the application space. Leveraging a rigorous data-centric research methodology, we ask the simple B2B sales intelligence question: Who’s buying enterprise applications from whom and why?
Our global team of 50 researchers has been studying the digital transformation initiatives being undertaken by 2 million + companies including technographic segmentation of 10 million ERP, EPM, CRM, HCM, Procurement, SCM, Treasury software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Apps Run The World Buyer Insight and Technographics Customer Database has over 100 data fields that detail company usage of emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database, and different on-prem and cloud apps by function, customer size (employees, revenues), industry, country, implementation status, year deal won, partner involvement, Line of Business Key Stakeholders and key decision-makers contact details, including the systems being used by Fortune 1000 and Global 2000 companies.
Apply Filters For 10+ Million Software Purchases
- Workforce Management
- Workforce Scheduling
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | VAR/SI | Insight | Insight Source |
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PHH Mortgage | Banking and Financial Services | 3000 | $1.3B | United States | Lifesize | Lifesize CxEngage WEM | Workforce Management | 2018 | D&M Enterprise Group | In 2018, PHH Mortgage selected Lifesize CxEngage WEM to move its mortgage servicing contact center to the cloud and to improve customer service while integrating with automation and workforce tools. The Lifesize CxEngage WEM engagement was scoped as a Workforce Management initiative supporting contact center operations in the United States and addressed agent performance and scalability requirements. The implementation concentrated on workforce engagement management capabilities within Lifesize CxEngage WEM, including schedule management, adherence monitoring, and performance tracking typical of Workforce Management platforms. Configuration work included agent role profiles, shift templates, and WFM data feeds to support forecasting and intraday workforce adjustments. The cloud contact center architecture integrated Lifesize CxEngage WEM explicitly with Teleopti for core workforce management, enabling bidirectional exchange of schedules and adherence data between the contact center platform and WFM engine. The deployment used cloud APIs and real-time synchronization patterns common to multi tenant contact center platforms, and the project was implemented with systems integrator D&M Enterprise Group. Operational scope covered mortgage servicing contact center functions and customer service teams in the United States, impacting workforce planning, contact center operations, and agent performance management. Governance established centralized WFM oversight and new schedule and adherence workflows, and the initiative was explicitly aimed at improving agent performance and scalability while moving contact center operations to a cloud based architecture. | |
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JAPAN POST BANK Co. | Banking and Financial Services | 12219 | $15.3B | Japan | NTT Group | NTT COMWARE Follow | Workforce Management | 2015 | NTT Comware | In 2015, JAPAN POST BANK Co. selected NTT COMWARE Follow for Workforce Management as the platform to standardize time and attendance capture across the bank. The selection initiated a multi‑phase program that began with pilot deployments in model centers and progressed to a company wide rollout completed with systems live across all sites in February 2017. NTT COMWARE Follow was implemented with IC card based clocking hardware integrated into the application to capture employee attendance data, and configured to provide centralized attendance management and a payroll interface. Functional emphasis was on automated time capture and attendance record consolidation, aligning clocking endpoints with the Follow application for consistent data ingestion. Deployment architecture centered on distributed clocking terminals at model centers feeding a centralized NTT COMWARE Follow instance, with NTT Comware acting as the implementation partner. Integrations explicitly included the payroll interface to move attendance data into payroll processing, and the rollout covered all operational sites of JAPAN POST BANK. Governance and operational changes included a staged rollout plan from model centers to all sites, operationalizing IC card clocking and standardizing attendance workflows across HR and payroll functions. The program achieved paperless operations and improved HR efficiency according to the implementation notes, with NTT COMWARE Follow serving as the bank wide Workforce Management system. | |
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Banking and Financial Services | 300 | $50M | United States | LiveVox | LiveVox WEM | Workforce Management | 2022 | n/a |
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Banking and Financial Services | 230 | $36M | Ghana | ClayHR(formerly BizMerlinHR) | ClayHR Workforce Planning | Workforce Scheduling | 2021 | n/a |
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Banking and Financial Services | 918 | $100M | Turkey | Call Center Studio | CallCenterStudio Workforce | Workforce Management | 2022 | n/a |
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Banking and Financial Services | 59 | $40M | Australia | CallN | CallN Workforce Optimization | Workforce Management | 2018 | Telstra |
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Banking and Financial Services | 270 | $25M | United Kingdom | ClockShark | ClockShark Employee Scheduling | Workforce Scheduling | 2025 | n/a |
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Banking and Financial Services | 55 | $6M | United Kingdom | ClockShark | ClockShark Employee Scheduling | Workforce Scheduling | 2025 | n/a |
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Banking and Financial Services | 2500 | $215M | Ecuador | Combo HR | Combo HR Employee Scheduling | Workforce Scheduling | 2012 | n/a |
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Banking and Financial Services | 2480 | $350M | Poland | Flowee | Flowee | Workforce Management,Employee Experience | 2024 | BOLD & EPIC |
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