Telstra
Telstra Centre, Level 41, 242 Exhibition Street,
Melbourne, 3000, VIC,
Australia
Melbourne, 3000, VIC,
Australia
61 3 8647-4838
Communications
Telstra
List of Software Implementations where Telstra is Reseller or System Integrator
Telstra, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Telstra collaboration with software players such as Dalet Digital Media Systems, CallN and Soprano Design empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
Telstra is a Reseller or SI for the following software solutions:
| Reseller and SI | Vendor | Application | Category | Market |
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| Telstra | Deputy | Deputy Scheduling | Workforce Scheduling | HCM |
| Telstra | Deputy | Deputy Time and Attendance | Time and Attendance | HCM |
| Telstra | VMware by Broadcom | VeloCloud VMware NSX SD-WAN | SD-WAN | IaaS |
| Telstra | CallN | CallN Call recording | Call Tracking and Recording | CRM |
| Telstra | CallN | CallN Compliance Risk | HR Compliance | HCM |
| Telstra | CallN | CallN Marketing Insights | Marketing Analytics | CRM |
| Telstra | CallN | CallN Workforce Optimization | Workforce Management | HCM |
| Telstra | Dalet Digital Media Systems | Dalet Flex | Digital Asset Management | Content Management |
| Telstra | Soprano Design | Soprano Connect | Customer Engagement | CRM |
List of Software Implementations where Telstra is a Reseller or SI
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
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Australian Football League | Leisure and Hospitality | 1700 | $271M | Australia | Dalet Digital Media Systems | Dalet Flex | Digital Asset Management | 2022 |
In 2022 the Australian Football League implemented Dalet Flex as its Digital Asset Management platform to support a large scale archival digitisation and cloud based media logistics project. The implementation was scoped to consolidate media archives and distribution workflows across Australia, and to create a single searchable archive to enable packaging and monetization while providing on demand access for partners and fans.
Dalet Flex was configured to support archive and media asset management workflows, including bulk ingest of tape assets, metadata enrichment and cataloguing, media transcoding and proxy generation, and rights and commercial tracking for packaged content. The deployment emphasized archive centric MAM capabilities to convert approximately 22,000 physical tapes into a unified, searchable catalog and to operationalize content for distribution and commercial use.
Telstra acted as the systems integrator and provided deployment and cloud provisioning support for the Dalet Flex implementation, aligning the platform with the AFLs cloud based media logistics design. Operational coverage included the archives and distribution teams, content operations, and commercial rights stakeholders, enabling role based access and partner on demand delivery as part of the platform rollout.
Governance focused on standardized metadata schemas, cataloging workflows, and centralized rights tracking to streamline commercial processing and packaging decisions. Dalet Flex provided the searchable archive and automated media logistics capabilities required to support ongoing archival access and distribution workflows for the Australian Football League.
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Echoice Home Loans Australia | Banking and Financial Services | 59 | $40M | Australia | CallN | CallN Marketing Insights | Marketing Analytics | 2018 |
In 2018, Echoice Home Loans Australia implemented CallN Marketing Insights to store, tag and analyse client calls in the cloud for its home loans contact centre. The deployment targeted finance and contact centre workflows in Australia, with Telstra acting as the implementation partner and project integrator for the initiative.
CallN Marketing Insights, positioned in the Marketing Analytics category, was configured to capture call recordings, apply tagging and transcription workflows, and surface analytics for reporting and compliance review. The implementation combined cloud call storage, call meta tagging and conversation-level analytics to provide searchable records and structured data for downstream reporting and audit readiness.
Operational governance focused on legal compliance and disaster recovery, with retention policies, audit trails and role-based access controls embedded into the contact centre workflows. The configuration aimed to improve visibility into client conversations, strengthen compliance evidence and support disaster recovery and reporting requirements for Echoice Home Loans Australia.
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Echoice Home Loans Australia | Banking and Financial Services | 59 | $40M | Australia | CallN | CallN Call recording | Call Tracking and Recording | 2018 |
In 2018, Echoice Home Loans Australia implemented CallN Call recording to capture and securely store client calls for its mortgage broking operations. The deployment used CallN Call recording within the Call Tracking and Recording category to centralize call capture, retention and retrieval and to remove local storage risks.
Telstra supported the implementation, provisioning a cloud-based deployment architecture where recorded voice streams are retained in a centralized secure repository to support disaster recovery and reliable cloud storage. The rollout focused on mortgage broker operations in Australia, embedding CallN Call recording into call screening workflows for regulatory compliance, formalizing retention policies and controlled access for audit and retrieval as part of operational compliance and broker support processes.
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Banking and Financial Services | 59 | $40M | Australia | CallN | CallN Workforce Optimization | Workforce Management | 2018 |
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Banking and Financial Services | 59 | $40M | Australia | CallN | CallN Compliance Risk | HR Compliance | 2019 |
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Banking and Financial Services | 41880 | $14.5B | Australia | Soprano Design | Soprano Connect | Customer Engagement | 2010 |
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Banking and Financial Services | 250 | $50M | New Zealand | VMware by Broadcom | VeloCloud VMware NSX SD-WAN | SD-WAN | 2018 |
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Non Profit | 415 | $41M | Australia | Deputy | Deputy Scheduling | Workforce Scheduling | 2017 |
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Non Profit | 415 | $41M | Australia | Deputy | Deputy Time and Attendance | Time and Attendance | 2017 |
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Government | 32935 | $3.1B | Australia | Palo Alto Networks | Palo Alto Firewall | Web Application Firewalls (WAF) | 2020 |
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IT Decision Makers and Key Stakeholders at Telstra
| First Name | Last Name | Title | Function | Department | Phone | |
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Chief Financial Officer | CXO | Finance | |
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Finance Director Global Services | Director | Finance | |
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Treasury Manager | Manager | Treasury | |
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Group Executive Transformation, Communications and People | CXO | HR | |
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Senior Human Resources Business Partner, Global Human Resources | Manager | HR | |
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HR Executive | CXO | HR | |
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Chief Executive Officer | CXO | Finance | |
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Group CTO and acting CIO | CXO | Finance | |
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Head of Technology - Chief Technology Office & Innovation | Director | IT | |
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Head of HR Strategy | Director | HR | |
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Human Resources Executive | CXO | HR | |
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Head of Operations & Transformation (Principal) | Director | Finance | |
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Director, IT & Digital Solutions | Director | IT | |
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Head Supply Chain Transformation Principal | Director | Supply Chain | |
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Chief Financial Officer | CXO | Finance | |
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Head Of Corporate Finance and Treasurer | Director | Finance | |
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Chief Financial Officer | CXO | Finance | |
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Chief Technology Officer | CXO | IT | |
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Workforce Management General Manager | Director | HR | |
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Global Payroll Manager | Manager | Finance | |
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Remuneration and Benefits Manager | Manager | HR | |
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Head of Executive Remuneration | Director | Finance | |
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HR Executive Workforce Experience & Culture | CXO | HR | |
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Remuneration, Benefits & Performance Senior Lead | Manager | HR | |
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Chief Financial Officer | CXO | Finance | |
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General Manager - Finance & Operations | Manager | Finance | |
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Senior Finance Manager | Manager | Finance | |
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Chief Executive Officer | CXO | Finance | |
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Chief Technology Officer | CXO | IT | |
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Information Technology Delivery Manager | Manager | IT | |
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Senior Application Manager | Manager | IT | |
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Service Delivery Manager | Manager | Operations | |
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DevOps Technical Program Manager | Manager | IT | |
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Enterprise IT Service Management | CXO | IT | |
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Global Head of Talent Acquisition | Director | HR | |
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General Manager, Exec Talent & Recruitment | Manager | HR | |
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Global Operations Manager - Talent Acquisition & Career Services | Manager | HR | |
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Global Talent Acquisition Team Manager | Manager | HR | |
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Global Payroll Manager | Manager | Finance | |
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Director Payroll Governance | Director | Finance | |
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Executive People and Workplace Services | CXO | HR | |
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Regional ICT - Infrastructure Specialist | Manager | Finance | |
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GM Process Infrastructure | CXO | Finance | |
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Network & Infrastructure Executive | CXO | IT | |
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Facility Operations Manager | Manager | Operations | |
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Salesforce Business Administrator/Functional Analyst | Manager | Marketing | |
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Transition Asset Manager | Manager | Operations | |
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General Manager Facilities Operations & Maintenance | Director | Operations | |
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Technology Manager | Manager | IT | |
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Head of Transformation & Improvement | Director | Operations | |
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Asset and Logistics Manager | Manager | Operations | |
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Group Executive People, Culture and Capability | CXO | HR | |
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Principal Global People Technology | Director | HR | |
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Head of Executive Remuneration | Director | HR | |
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Performance & Reward Senior Manager | Manager | HR | |
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Head of Learning | Director | HR | |
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Payroll Manager | Manager | HR | |
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Head of Service / Portfolio Manager | Director | Operations | |
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PMO Principal | Manager | Operations | |
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Project Delivery and Change Manager | Manager | Operations | |
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Director Program Management Office | Director | Operations | |
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Project Delivery Manager | Manager | Operations | |
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Buyer Intent: Companies Evaluating Telstra Services
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Telstra software implementations. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Telstra professional services include:
- CommBank, a Australia based Banking and Financial Services organization with 51617 Employees
- Acme Building Consultants, a United States based Professional Services company with 100 Employees
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated |
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CommBank | Banking and Financial Services | 51617 | $20.1B | Australia | 2026-05-04 |
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Acme Building Consultants | Professional Services | 100 | $11M | United States | 2026-03-30 |
Telstra System Integrator / VAR Profile
Telstra is a system integrator and technology consulting firm headquartered in Melbourne, Australia, with approximately 29520 employees and annual revenues of $15.9B.
Telstra implements and supports enterprise applications across markets such as Content Management, CRM, HCM, IaaS and CyberSecurity.
APPS RUN THE WORLD tracks 11 verified Telstra software implementations across industries and regions, including: Australian Football League where Telstra implemented Dalet Flex, Echoice Home Loans Australia where Telstra implemented CallN Marketing Insights, and Echoice Home Loans Australia where Telstra implemented CallN Call recording.
Telstra has a strategic VAR/SI partnership with Dalet Digital Media Systems, CallN, Soprano Design, VMware by Broadcom and Deputy, backed by verified deployments.
Over the last few months, we recorded 2 evaluations related to Telstra's services, including CommBank and Acme Building Consultants.
Independent Software Vendors (ISVs) can boost their ecosystem by identifying existing Telstra partnerships, building strong channel relationships, and forging strategic implementation alliances to expand customer reach and accelerate adoption.
Subscribe to APPS RUN THE WORLD to access the complete Telstra dataset, verified system implementations, and related deployment insights.