Apps Purchases: 10+ Million Software Purchases
Founded in 2010, APPS RUN THE WORLD is a leading technology intelligence and market-research company devoted to the application space. Leveraging a rigorous data-centric research methodology, we ask the simple B2B sales intelligence question: Who’s buying enterprise applications from whom and why?
Our global team of 50 researchers has been studying the digital transformation initiatives being undertaken by 2 million + companies including technographic segmentation of 10 million ERP, EPM, CRM, HCM, Procurement, SCM, Treasury software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Apps Run The World Buyer Insight and Technographics Customer Database has over 100 data fields that detail company usage of emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database, and different on-prem and cloud apps by function, customer size (employees, revenues), industry, country, implementation status, year deal won, partner involvement, Line of Business Key Stakeholders and key decision-makers contact details, including the systems being used by Fortune 1000 and Global 2000 companies.
Apply Filters For 10+ Million Software Purchases
- Workforce Management
- Absence and Leave Management
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | VAR/SI | Insight | Insight Source |
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Accor | Leisure and Hospitality | 360000 | $5.8B | France | Intradiem | Intradiem Workforce Automation | Workforce Management | 2017 | n/a | In 2017, Accor deployed Intradiem Workforce Automation at its Global Reservation Centre in Moncton, Canada. The implementation was scoped to contact centre operations and reservation agent workflows, positioning Intradiem Workforce Automation as a Workforce Management layer to deliver just-in-time activities and schedule orchestration for front-line agents. The deployment implemented dynamic training delivery, real-time schedule updates and idle-time learning modules delivered directly to reservation agents. Intradiem Workforce Automation was integrated with the centre's WFM and ACD platforms to trigger learning sessions and schedule adjustments based on live call routing and staffing states, enabling automated prompts and session scheduling without manual intervention. Governance centered on operationalizing dynamic sessions within agent shift patterns and acceptance workflows, with rollout focused on the Moncton contact centre. According to the case study, the contact centre deployment increased training reach, reduced pre-planned shrinkage and enabled high acceptance rates for dynamic sessions, reinforcing workforce orchestration between learning, scheduling and real-time contact centre operations. | |
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Starbucks | Retail | 381000 | $37.2B | United States | UKG | UKG Workforce Central (ex Kronos Workforce Central) | Workforce Management | 2015 | n/a | ||
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Insurance | 400000 | $400.3B | United States | UKG | UKG Workforce Central Absence Manager (ex Kronos Workforce Absence Manager) | Absence and Leave Management | 2008 | n/a |
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Insurance | 400000 | $400.3B | United States | Nice Systems | NICE IEX Workforce Management | Workforce Management | 2011 | n/a |
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Insurance | 400000 | $400.3B | United States | UKG | UKG Pro Workforce Management (Ex UKG Dimensions) | Workforce Management | 2022 | n/a |
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Insurance | 400000 | $400.3B | United States | Qcera | LeaveSource Entrust | Absence and Leave Management | 2025 | n/a |
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Retail | 409000 | $147.1B | United States | UKG | UKG Workforce Central Absence Manager (ex Kronos Workforce Absence Manager) | Absence and Leave Management | 2018 | n/a |
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Retail | 409000 | $147.1B | United States | UKG | UKG Pro Workforce Management (Ex UKG Dimensions) | Workforce Management | 2015 | n/a |
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Retail | 409000 | $147.1B | United States | Blue Yonder | Blue Yonder Warehouse Labor Management (ex JDA Warehouse Labor Management) | Workforce Management | 2018 | n/a |
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Government | 412245 | $298.0B | United States | CGI Group | CGI Advantage Human Resource Management Time and Leave | Absence and Leave Management,Time and Attendance | 2024 | n/a |
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