CBRE selects ServiceNow ITSM for IT Service Management
In 2017, CBRE, a United States based Construction and Real Estate organization with 130000 employees and revenues of $31.9B selected ServiceNow ITSM for IT Service Management while displacing Legacy, and integrating with the existing systems being used.
| Customer | Vendor | Old Product | New Product | Category | Market | Users | VAR/SI | When | Live | CBRE | ServiceNow | Legacy | ServiceNow ITSM | IT Service Management | ITSM | n/a | n/a | 2017 | 2017 |
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FAQ - CBRE selects ServiceNow ITSM for (IT Service Management)
In 2017, CBRE selected ServiceNow ITSM for IT Service Management to modernize their ITSM operations and improve scalability, visibility, and control.
The ServiceNow ITSM deployment replaces Legacy and integrates with existing systems to streamline processes, reporting, and compliance across ITSM.
CBRE is a Construction and Real Estate organization in United States, with approximately 130000 employees and $31.9B in annual revenue.
CBRE has initiated the ServiceNow ITSM implementation with an expected go-live in 2017, supporting its modernization of IT Service Management processes.
CBRE has not disclosed the SI for the ServiceNow ITSM implementation.
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