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Cigna Group selects ServiceNow ITSM for IT Service Management

In 2019, Cigna Group, a United States based Insurance organization with 71295 employees and revenues of $244.4B selected ServiceNow ITSM for IT Service Management while displacing Legacy, and integrating with the existing systems being used.

Customer Vendor Old Product New Product Category Market Users VAR/SI When Live
Cigna Group ServiceNow Legacy ServiceNow ITSM IT Service Management ITSM n/a n/a 2019 2019
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FAQ - Cigna Group selects ServiceNow ITSM for (IT Service Management)

In 2019, Cigna Group selected ServiceNow ITSM for IT Service Management to modernize their ITSM operations and improve scalability, visibility, and control.

The ServiceNow ITSM deployment replaces Legacy and integrates with existing systems to streamline processes, reporting, and compliance across ITSM.

Cigna Group is a Insurance organization in United States, with approximately 71295 employees and $244.4B in annual revenue.

Cigna Group has initiated the ServiceNow ITSM implementation with an expected go-live in 2019, supporting its modernization of IT Service Management processes.

Cigna Group has not disclosed the SI for the ServiceNow ITSM implementation.

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