List of Jeppesen Crew Planning Customers
Jeppesen Sanderson
55 Inverness Drive East,
Englewood, 80112, CO,
United States
Englewood, 80112, CO,
United States
1 303-799-9090
Professional Services
3200
$810M
Since 2010, our global team of researchers has been studying Jeppesen Crew Planning customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Jeppesen Crew Planning for Workforce Planning from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Jeppesen Crew Planning for Workforce Planning include: Delta Air Lines, a United States based Transportation organisation with 103000 employees and revenues of $61.64 billion, Lufthansa Germany, a Germany based Transportation organisation with 101709 employees and revenues of $40.60 billion, British Airways United Kingdom, a United Kingdom based Transportation organisation with 37401 employees and revenues of $17.76 billion, Malaysia Airlines, a Malaysia based Transportation organisation with 12000 employees and revenues of $3.00 billion, Kalitta Air, a United States based Transportation organisation with 1500 employees and revenues of $400.0 million and many others.
Contact us if you need a completed and verified list of companies using Jeppesen Crew Planning, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Jeppesen Crew Planning customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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British Airways United Kingdom | Transportation | 37401 | $17.8B | United Kingdom | Boeing Jeppesen | Jeppesen Crew Planning | Workforce Planning | 2001 | n/a |
In 2001, British Airways United Kingdom contracted Jeppesen Crew Planning from Boeing Jeppesen to support Gatwick cabin crew planning. The engagement focused on implementing Carmen Crew Assignment with Preferential Bidding and InterBids modules to manage crew rostering and bidding workflows for the Gatwick operation.
Jeppesen Crew Planning was configured to capture preferential bidding cycles, automate bid capture and award logic, and enforce crew duty and regulatory compliance rules consistent with Workforce Planning functionality. The Carmen Crew Assignment module was used to translate awarded bids into operational rosters, while InterBids addressed cross-base bidding interactions and crew movement constraints.
The implementation covered HR and operations functions for British Airways Gatwick crew planning, aligning bidding processes between crew schedulers and personnel management. The vendor release documents the contract and references prior implementations of related Carmen modules, and the engagement explicitly aimed to improve crew satisfaction and reduce operational costs.
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Delta Air Lines | Transportation | 103000 | $61.6B | United States | Boeing Jeppesen | Jeppesen Crew Planning | Workforce Planning | 2004 | n/a |
In 2004, Delta Air Lines implemented Jeppesen Crew Planning as part of a long term agreement with Boeing Jeppesen to support crew planning for more than 22,000 crew members, the deployment is categorized under Workforce Planning and explicitly targets crew pairing and rostering across Delta US operations. The contract specified deployment of Carmen Crew Pairing and Carmen Crew Rostering modules from Jeppesen Crew Planning to centralize planning workflows for crew scheduling and assignment.
The implementation centered on Carmen Crew Pairing for generation of optimized pairings and Carmen Crew Rostering for automated roster construction, incorporating duty rules, crew qualifications, and availability constraints typical of Workforce Planning systems. Configuration work focused on rules engines and constraint management to align pairings and rosters with operational legality and crew contractual provisions, and the Jeppesen Crew Planning application name appears in vendor communications as the primary planning platform.
Operational scope covered HR and flight operations planning functions across Delta US operations, with the system supporting end to end crew planning workflows from pairing through final rostering and handoff to operational staff. Governance emphasized centralized crew planning ownership under operations and HR, driven by the vendor agreement and rollout plan to operate at the airline level for domestic crew scheduling.
The announcement framed the deployment as a means to realize productivity gains and operational cost savings, reflecting intended business outcomes tied to improved pairing and rostering efficiency through Jeppesen Crew Planning and its Carmen modules.
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Kalitta Air | Transportation | 1500 | $400M | United States | Boeing Jeppesen | Jeppesen Crew Planning | Workforce Planning | 2022 | n/a |
In 2022 Kalitta Air implemented Jeppesen Crew Planning as part of a coordinated deployment of Jeppesen Aircraft Routing, Crew Pairing and Crew Rostering solutions delivered via Lines Generation. The Jeppesen Crew Planning implementation was anchored to Workforce Planning use cases for crew scheduling, bid package generation and pairing optimization for Kalitta Airs 747 cargo operations.
The deployment included modular configuration of aircraft routing, crew pairing and crew rostering capabilities, with Lines Generation used to produce high quality assignment options for crew bidding. Implementers configured virtual crew bases within the Jeppesen Crew Planning environment to reflect Kalitta Airs nonstandard cargo operating model, enabling automated pairing and rostering without traditional physical crew bases.
Operational integration centered on trusted aircraft routing that incorporates operational and commercial constraints from individual cargo contracts, enabling earlier development of operational plans and reducing downstream schedule changes. The implementation targeted crew operations and crew planning workflows, supporting planning and operating crew schedules for up to three times as many 747 flights compared to the prior year and accelerating bid package preparation workflows.
Governance and rollout were conducted through collaborative configuration cycles between Kalitta Air and Boeing Jeppesen project leads, using an agile approach to refine rules and virtual base logic. The configuration and process changes enabled one employee to compile bid packages in a few days instead of requiring multiple employees over seven days, and delivered increased operational efficiency and revenue as reported by Kalitta Air.
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Lufthansa Germany | Transportation | 101709 | $40.6B | Germany | Boeing Jeppesen | Jeppesen Crew Planning | Workforce Planning | 2008 | n/a |
In 2008, Lufthansa Germany implemented Jeppesen Crew Planning as an enterprise Workforce Planning solution to centralize crew scheduling activities. Jeppesen Crew Planning was delivered using Jeppesen's Carmen Crew Management System modules, and the deployment targeted integrated crew scheduling, pairing and rostering capabilities for Lufthansa's Germany and Europe operations.
The implementation configured Carmen CMS modules for automated pairing generation, rule based rostering, and schedule management to support complex crew qualification and legal rest constraints. The deployment emphasized configurable optimization engines and roster creation workflows, aligning with standard Workforce Planning functional terminology such as pairing optimization, duty period construction, and roster conflict resolution.
Operational coverage included crew planning and operations across Lufthansa's network in Germany and Europe, with the system processing pairings and rosters for tens of thousands of monthly flights. The solution was positioned as an integrated crew management system to coordinate planning activities across flight operations and crew planning teams.
Governance and process changes accompanied the rollout to centralize roster creation and standardize planning rules across sites, and vendor communications cited Carmen CMS modules as the implemented components. The program was intended to increase crew planning flexibility and lower operating costs for large European operations, outcomes explicitly stated in the vendor announcement.
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Malaysia Airlines | Transportation | 12000 | $3.0B | Malaysia | Boeing Jeppesen | Jeppesen Crew Planning | Workforce Planning | 2018 | n/a |
In 2018, Malaysia Airlines implemented Jeppesen Crew Planning. Jeppesen Crew Planning is a Workforce Planning application configured to manage monthly and ad-hoc crew rostering while enforcing regulatory flight time limitations and internal policy constraints.
The implementation emphasized core rostering modules, including automated roster building, legal optimization for flight crew schedules, daily change monitoring, and crew record maintenance. The solution was configured to process pre-assignments prior to roster build, exclude leave and training from automated pre-assignments workflows, and produce roster production cycles aligned to monthly publishing deadlines.
Operational integration focused on organizational workflows rather than public third party system names, the deployment centralized roster production within the rostering function and established data flows from flight schedules, training calendars, and staffing requests. Jeppesen Crew Planning operated alongside Crew Control, Flight Operations, HR, Flight Training, and Cabin Crew departments to ensure inputs such as staffing requirements and training slots were reflected in roster outputs.
Governance was structured around compliance with Civil Aviation Authority rules, flight time limitation enforcement, union agreements, and contractual obligations. Day to day rostering responsibility was held by dedicated roles including Senior Officer, Rostering who managed roster publication, monitored daily changes, coordinated with Crew Control and Finance for items such as the Malaysia Departure Levy report, and proposed process improvements to maintain roster accuracy and regulatory compliance.
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Buyer Intent: Companies Evaluating Jeppesen Crew Planning
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Jeppesen Crew Planning. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Jeppesen Crew Planning for Workforce Planning include:
- Norton Rose Fulbright, a United Kingdom based Professional Services organization with 3000 Employees
- Icelandair Group, a Iceland based Transportation company with 1000 Employees
- Komi, a United Kingdom based Media organization with 28 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated |
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Norton Rose Fulbright | Professional Services | 3000 | $2.3B | United Kingdom | 2026-04-02 |
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SriLankan Airlines | Transportation | 6693 | $907M | Sri Lanka | 2026-03-19 |
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Icelandair Group | Transportation | 1000 | $300M | Iceland | 2026-03-17 |
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Media | 28 | $1M | United Kingdom | 2026-03-04 |
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Transportation | 15000 | $2.2B | Canada | 2025-10-28 |
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Transportation | 35000 | $13.7B | United Kingdom | 2025-10-24 |
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Professional Services | 10 | $1M | United Kingdom | 2025-07-17 |
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Professional Services | 30 | $3M | Greece | 2025-05-06 |
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Professional Services | 16000 | $714M | India | 2025-04-25 |
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Transportation | 10 | $1M | United States | 2025-04-07 |
FAQ - APPS RUN THE WORLD Jeppesen Crew Planning Coverage
Jeppesen Crew Planning is a Workforce Planning solution from Boeing Jeppesen.
Companies worldwide use Jeppesen Crew Planning, from small firms to large enterprises across 21+ industries.
Organizations such as Delta Air Lines, Lufthansa Germany, British Airways United Kingdom, Malaysia Airlines and Kalitta Air are recorded users of
Jeppesen Crew Planning for Workforce Planning.
Companies using Jeppesen Crew Planning are most concentrated in Transportation, with adoption spanning over 21 industries.
Companies using Jeppesen Crew Planning are most concentrated in United States, Germany and United Kingdom, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Jeppesen Crew Planning across Americas, EMEA, and APAC.
Companies using Jeppesen Crew Planning range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 0%, large organizations with 1,001-10,000 employees - 20%, and global enterprises with 10,000+ employees - 80%.
Customers of Jeppesen Crew Planning include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Jeppesen Crew Planning customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Workforce Planning.