HCA Healthcare selects ServiceNow ITSM for IT Service Management
In 2017, HCA Healthcare, a United States based Healthcare organization with 226000 employees and revenues of $70.6B selected ServiceNow ITSM for IT Service Management while displacing Legacy, and integrating with the existing systems being used.
| Customer | Vendor | Old Product | New Product | Category | Market | Users | VAR/SI | When | Live | HCA Healthcare | ServiceNow | Legacy | ServiceNow ITSM | IT Service Management | ITSM | n/a | n/a | 2017 | 2017 |
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FAQ - HCA Healthcare selects ServiceNow ITSM for (IT Service Management)
In 2017, HCA Healthcare selected ServiceNow ITSM for IT Service Management to modernize their ITSM operations and improve scalability, visibility, and control.
The ServiceNow ITSM deployment replaces Legacy and integrates with existing systems to streamline processes, reporting, and compliance across ITSM.
HCA Healthcare is a Healthcare organization in United States, with approximately 226000 employees and $70.6B in annual revenue.
HCA Healthcare has initiated the ServiceNow ITSM implementation with an expected go-live in 2017, supporting its modernization of IT Service Management processes.
HCA Healthcare has not disclosed the SI for the ServiceNow ITSM implementation.
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