Volkswagen Digital Solutions selects ServiceNow ITSM for IT Service Management
In 2019, Volkswagen Digital Solutions, a Portugal based Professional Services organization with 700 employees and revenues of $100M selected ServiceNow ITSM for IT Service Management while displacing Legacy, and integrating with the existing systems being used.
| Customer | Vendor | Old Product | New Product | Category | Market | Users | VAR/SI | When | Live | Volkswagen Digital Solutions | ServiceNow | Legacy | ServiceNow ITSM | IT Service Management | ITSM | n/a | n/a | 2019 | 2020 |
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FAQ - Volkswagen Digital Solutions selects ServiceNow ITSM for (IT Service Management)
In 2019, Volkswagen Digital Solutions selected ServiceNow ITSM for IT Service Management to modernize their ITSM operations and improve scalability, visibility, and control.
The ServiceNow ITSM deployment replaces Legacy and integrates with existing systems to streamline processes, reporting, and compliance across ITSM.
Volkswagen Digital Solutions is a Professional Services organization in Portugal, with approximately 700 employees and $100M in annual revenue.
Volkswagen Digital Solutions has initiated the ServiceNow ITSM implementation with an expected go-live in 2020, supporting its modernization of IT Service Management processes.
Volkswagen Digital Solutions has not disclosed the SI for the ServiceNow ITSM implementation.
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